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Crowne Plaza Hotel Hamilton

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Crowne Plaza Hotel Hamilton
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263 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Hamilton
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Showing 258: English reviews
Niagara Falls, Canada
Reviewed 27 July 2015

Our room was ready early, for which we were greatful! Pretty nice room, would be nicer if there was a fridge. Only one ice maker was working, we had to call down to the front desk to find one that did....we ended up at the bar on our first trip for ice! Considering there was Pan Am Games, Journey concert,...

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Helpful?
Thank jelomu
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear jelomu, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. It is not uncommon for a very small item (like an earring backing) to remain in the linens even after being laundered. Your sincere comments, which highlight...

Ottawa, Canada
Reviewed 22 July 2015

my husband and I have stayed at this hotel three years in a row and every time is better than the previous. the beds are amazing, the a/c is easy to set, the pool is lovely, we never hear any of our neighbors staying in rooms nearby, the front staff, cleaning staff and pool staff are very nice and friendly....

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Helpful?
Thank hburkholder
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear hburkholder, Welcome back! Sincere thanks for taking the time to share your review. It’s encouraging to know that your stays have been pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us...

Kalamazoo, Michigan
Reviewed 21 July 2015

This is a nice, reasonably priced hotel in a tough area (we were serenaded by a few drunks staggering home at 2am, and we were on the 6th floor). To echo another review, I was amazed at the absence of blackout curtains. I don't recall the last hotel I stayed at that did not have them. They seem to be...

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Helpful?
Thank Mark B
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Mark B, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us...

Ontario
Reviewed 9 July 2015 via mobile

Had a great sleep here. Bed and pillows were quite comfy. There was a small pack of complimentary night time treats including aromatherapy room spray, face cream, and foot massage cream. Bathroom was really tight. Had to step beside the toilet to close the door. Free WiFi. One annoying thing : the thermostat was backlit with a blue light that...

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Helpful?
Thank Scrumble
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Scrumble, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Andrew Holmes General Manager

Barrie, Canada
Reviewed 9 July 2015

The rooms where very nice, but we where put on floor 1 and the noise from the 3 lane street out front was crazy. We went 4 blocks away to eat and being a sunday night the only people on the street where very scary, we walked very fast. Overall for the price I paid we did OK

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Helpful?
Thank Guy H
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Guy H, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant overall. I'm sorry the city noise interrupted the comfort of your stay. Our team lives and works in the area and find it to be very safe. Thank you for taking the time to share your experience....

Singapore, Singapore
Reviewed 2 July 2015

This was the first hotel we stayed in Canada (as part of our US and Canada tour). After dinner and clearing the customs and immigration, it took about an hour's drive to reach the hotel. It was almost 8.45pm when we arrived and the sky had just turned dark a while ago. There was only one staff manning the counter....

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Helpful?
Thank ZfyEd
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear ZfyEd, Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. It’s wonderful to know you enjoyed a good night's rest in our comfortable bed. We appreciate your time in reviewing our hotel and hope to see you again. Best, Andrew Holmes General Manager

Reviewed 26 June 2015 via mobile

I felt so good and relax after my treatment. Scarlet is wonderful. She is there to listen and help you. She gave me some advices and gave me some esencial oils ( all natural ). The agenda is very flexible. Don't hesitate to ask for your best time for a treatment.

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Thank PetitRuisseau
Toronto, Canada
Reviewed 9 June 2015

Tried to enter the hotel parking lot, no attendant. I buzzed through to the front desk and was told to come to the front desk to pick up a parking pass, which would require backing out into traffic and then circling around to get back to the lot.....desk clerk finally let me in only to have me go back to...

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Helpful?
Thank ARH25
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear ARH25, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates unresponsive. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret your arrival and Executive Lounge experiences were unpleasant. Thank you for your honest feedback which we will use to foster improvement; for that reason, we...

Ypsilanti, Michigan
Reviewed 26 April 2015 via mobile

Staff and facilities are top notch, but It didn't go well for me. It seemed like everyone on my floor stands out in the halls and talks at 430a. Room smelled like smoke. I advised the staff twice and the second time asked for an entire new bed set. They couldn't do it. Wish my stay could have been better,...

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Helpful?
1Thank Point432
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Point432, My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette in an effort to provide everyone with a comfortable stay. Your experience is not indicative of our norm as most guests comply. Additionally, I regret...

Niagara-on-the-Lake, Canada
Reviewed 18 April 2015

I recently stayed for two nights. I found the hotel reception friendly and welcoming. I am very happy to have had a great view of Lake Ontario from my room. My room was attractive and clean. I will definitely stay at the Crowne Plaza Hamilton while in town on business next time.

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2Thank Brit D
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Brit D, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our lake views and friendly service. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Andrew Holmes General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Hotel Hamilton

Address: 150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada)
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: ₹ 6,162 - ₹ 10,710 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Hamilton 3.5*
Number of rooms: 214
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Hamilton staff and other travellers.
3 questions
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Tobermory
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Hamilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ice machines only located on two floors so if that's important to you your floor section may be important.”
 of 5 bubbles GarryM606, 4 Mar 2017 | Read review
“We had the suite with fireplace and Jacuzzi. Awesome!”
 of 5 bubbles ckpaul, 14 Nov 2016 | Read review
“Our room was away from King Street but the back view was only of some office tower. Nothing inspiring...fyi..”
 of 5 bubbles FromChathamOntario, 15 Oct 2016 | Read review
“I guess you need to request a room with a view”
 of 5 bubbles ccr294, 14 Sep 2016 | Read review
“7th floor room gives you access to the lounge club.”
 of 5 bubbles Cancub50, 11 Sep 2016 | Read review
5 of 5