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Hamilton Plaza Hotel and Conference Center

277 reviews
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Traveller (46)
Room & Suite (25)
Dining (8)
Overview
  • Excellent27%
  • Very good32%
  • Average23%
  • Poor11%
  • Terrible7%
Travellers talk about
“executive level”(3 reviews)
“great stay”(15 reviews)
“one way street”(4 reviews)
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (277)Write a Review
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75
83
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Show reviews that mention
All reviewsexecutive levelgreat stayone way streethigher floorking streetcheck in was quick and easyfront desk staffgreat poolself parkingnice propertyper dayhot tubwedding partybeds were very comfortableindoor poolstayed for one nightbagels
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71 - 75 of 271 reviews
Reviewed 4 April 2016

I stayed here for two nights this past weekend while my husband and I participated in the 30k Bay Race. We were on the second floor and the room was decent enough. No fridge or microwave but I was able to get a microwave sent...More

1  Thank lengthynewt
Response from IHGService, Guest Relations Manager at Hamilton Plaza Hotel and Conference CenterResponded 21 April 2016

Dear lengthynewt, Thank you for sharing your thoughts about our hotel. We rely on guest feedback as this will allow us to improve wherever possible. Thank you for the high rating you gave us in terms of location and service. It is good to know...More

Reviewed 3 April 2016

The staff were very friendly and the check in very efficient. I participated to a special event - 30K race Around the Bay and I wanted a quiet room, close to the start line and restaurants. Well, I got it all! Furthermore, they had a...More

1  Thank CGermain333
Reviewed 15 February 2016 via mobile

Great stay. The hotel was clean and renovated. The pool was clean and large, hot tub with jets was amazingly hot. Douglas at the front desk was more than accompanying and friendly. No complaints! Excellent location close to awesome bars and restaurants I'm Hamilton :)More

1  Thank Cherie G
Response from ConcordHospitality, General Manager at Hamilton Plaza Hotel and Conference CenterResponded 15 February 2016

Dear Cherie G, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they...More

Reviewed 11 February 2016

I appreciate that this hotel is trying to be a bit more upscale but the location just isn't convincing. The building facade is also dated (not in the good way), awesome that there's an indoor pool and hot tub but again, it's a bit dated/could...More

Thank tashtea
Response from ConcordHospitality, General Manager at Hamilton Plaza Hotel and Conference CenterResponded 11 February 2016

Dear tashtea, I regret that you did not find us to be a good value and that inconsiderate guests interrupted the comfort of your stay. We appreciate your feedback regarding our amenities and thank you for taking the time to share. We will use your...More

Reviewed 4 February 2016

This hotel had the best staff I have ever encountered....from the front desk, housekeeping, even the parking lot attendants - all were FRIENDLY, pleasant and professional. They went out of their way to greet each and every guest! The facilities are clean and well maintained....More

Thank ItaliaSoccerFans
Response from ConcordHospitality, General Manager at Hamilton Plaza Hotel and Conference CenterResponded 7 February 2016

Dear ItaliaSoccerFans, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Concierge
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Heated pool
Indoor pool
Spa
Hot Tub
Tennis Court
Details
Price range
US$ 99 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 99 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (46)
Room & Suite (25)
Dining (8)
Pool & Beach (2)
Hotel & Grounds (35)
Bathroom (7)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
destination_sun
28 January 2017|
AnswerShow all 3 answers
Response from mp0p0vic | Property representative |
No, we do not have a shuttle service at the hotel, Regards !
1
Vote
Kizy
1 December 2016|
AnswerShow all 2 answers
Response from R G | Reviewed this property |
Safety conditions can be an issue, depending on the state of the country. I wouldn't suggest walking anywhere these days, plus cabs are very inexpensive, not worth taking a chance to walk.
0
Votes
Ann Marie H
11 August 2015|
Answer
Response from ConcordHospitality | Property representative |
Hi Ann Marie H, The hotel does have parking available on-site. We do not own the lot, it is operated by Impark and costs 8 CAD per day. I hope this helps! Best, Andrew Holmes, GM
1
Vote
Room Tips
"Choose higher floor to avoid noise from the street"
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"pick a hotel in a different area"
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"If you want a good room book the Sheraton"
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"Ice machines only located on two floors so if that's important to you your floor section may be important."
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