Dishonest place that overcharges. Even the meeting room cost was double what they told me in email contract to reserve it. Room was freezing and did not warm up even with heat on full blast. Room did not look like it was cleaned in between people using it.
My family and I are currently staying at the hotel and really enjoying our stay! It's clean and located in a great area. The breakfast in the restaurant is fantastic as well, they cater to children and even did the smaller dollar pancakes for my kids.
When we arrived, there were quite a few people that looked out of place, and the reception staff were being quite rude and screaming at a couple. The list of shady characters kept on growing, from the crackhead looking woman in the halls, to the couple that argued and screamed…
Room was fine and beds were comfortable although carpet had seen better days. Shower head was a single nozzle type and should be replaced. Overall hotel felt worn...some peeling wallpaper in the restaurant and generally could use some updating/maintenance.
This hotel is in a good location if you need to get in and out of Hamilton. The rooms are big and it felt safe enough. The front desk staff were exceptional. I got the impression from stuff I saw that this hotel is used as a 'quickie' spot. I wouldn't exactly choose to take kids…
"Choose another hotel."
"top floor away from vending machines and elevator facing inside not the road side"
"ice machine on second floor"
"I wouldn't recommend this hotel to anyone"
"Please be courteous to any staff in any hotel."