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Sheraton Hamilton Hotel

TravelocityUS$ 134*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Hamilton Hotel
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665 Reviews from our TripAdvisor Community

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Showing 652: English reviews
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Barrie, Canada
Reviewed 3 days ago NEW

A Hotel where I can stay and have access to everything. Lobby to pool and fitness center and the Mall attached to the Hotel. Honestly I didn't have to go anywhere. I would recmond this Hotel if you visit Hamilton.

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Helpful?
Thank jblack01947
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

this is a great hotel.. The room was excellent . the beds comfortable. any request were met and with a smile.. The bathroom was big .. With a nice showerhead . There was even a makeup mirror . that made us 4 girls happy. It was right next to Jackson Square. We will go again when we have more time...

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Helpful?
Thank Paulette S
About Hotel's Favourite Review
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings Paulette S. Thank you so much for the kind review of our hotel. We are so grateful you had such a positive experience and the staff were able to meet all your request! We will be sure to share this feedback with the team. Thank you again for staying with us and we look forward to your return! Warm...

Oxford, United Kingdom
Reviewed 5 days ago NEW

Nice location, right in downtown and close to the conference centre, art gallery, etc. I found my room alternated between being too hot and too cold, which meant I didn't sleep well as I would wake up frequently through the night. The bed was comfortable, however. Service at breakfast was less than stellar - slow and indifferent. Good wifi.

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Helpful?
Thank voyageur613
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Imposing entrance and lobby, checkin was smooth and friendly. The lounge in the evening was very well done with a nice variety of snacks, well stocked and the empty dishes were changed immediately ensuring that no tray remained empty. Staff was very efficient. Breakfast in the same lounge the next morning was however a very unhappy experience. Got in at...

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Helpful?
Thank MilanDiwan
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings MilanDiwan, We are happy to hear about your experience at the hotel but we are sorry to hear about how you were treated in our Club Lounge. Please know we are taking measures to ensure this was an isolated incident and we hope that we can improve upon your stay the next time you're in Hamilton. Regards, Syed G.

Toronto, Canada
Reviewed 2 weeks ago

I was at a conference in Hamilton and spent 2 nights at the Sheraton Hotel. Overall I was very impressed with their service, cleanliness, rooms and efficiency. They were responsive to my requests. I would recommend the Sheraton for business or for pleasure trips as well. Thank you for a pleasant few days in Hamilton.

Review collected in partnership with this hotel
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Helpful?
Thank boycecol
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear boycecol, Thank you for taking the time to comment on your recent stay. We are thrilled to hear that you had such a wonderful experience. We take pride in not only meeting but exceeding our guest expectations, and it's great to hear that we were able to accomplish that this time around. Thank you again and we hope to...

Reviewed 2 weeks ago via mobile

Great hotel right in the heart of Hamilton, parking is limited to a height of 6'2" but my F150 fit in with room to spare. Rooms are very nice and I was lucky to have a view of King street. I would stay here again!

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Helpful?
Thank Matt T
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Matt T, We are so pleased to hear you enjoyed your stay with us. We are so fortunate to be in such a great location so our guest can take advantage of what Hamilton has to offer. It's great to hear that you had no difficulties parking underground, for the future there is also a nearby entrance to Jackson...

Reviewed 2 weeks ago

We had a long weekend stay at the Sheraton Hotel in Hamilton. The hotel is connected to the Jackson Square Mall. The Mall is much improved from what it was several years ago. The hotel rooms are spacious, clean and comfortable and recently refurbished. There is a restaurant called Chagall's on the second floor. There is also a lovely bar/lounge...

Review collected in partnership with this hotel
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Helpful?
Thank Patricia R
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Patricia R, Thank you for taking the time to share your experience. We are please to hear that you enjoy your time here with us and were able to visit our restaurant and connecting amenities. We are so thankful to be in the heart of Downtown Hamilton and that our guest can take advantage of the local attractions. Thank...

Burlington, Canada
Reviewed 2 weeks ago via mobile

Stayed here many times it is always good if not great. Free upgrade at check in. Staff is always super friendly and informative. Rooms always clean and never hear sounds from other rooms. Its really a great hotel downtown the bar is good but also very close to many places downtown.

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Helpful?
Thank Beth M
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings Beth M, We greatly appreciate your review of our Sheraton Hotel. We are more than pleased to hear that you have continuously encountered friendly and efficient service! We hope to welcome you back soon so we can keep exceeding your expectations!! Warm Regards, Syed G.

Calgary, Canada
Reviewed 2 weeks ago

My stay was very good with service, cleanliness, Hotel ammenities. My rating is low for when I woke up to cigarette smoke on a non smoking floor. All that was said is sorry Sir. I'm a rewards member for years now. I sure more can be done than sorry sir we can comp your parking.

Review collected in partnership with this hotel
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Helpful?
Thank Bernel B
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings Bernel B, Thank you for sharing the details of your stay. It's great to hear that we met your expectations in regards to service, cleanliness and amenities. I want to apologize that this was not the same experience when you addressed your concerns about the smoke smell. Please connect with us at reservations@sheratonhamilton.com so that we can address this...

Reviewed 2 weeks ago

Came to do an exam in Hamilton, great hotel, directly connected to a mall with a lot of stores as well. Centrally located. Would definitely recommend if you are in town for a brief business trip or similar activity, staff pretty helpful.

Review collected in partnership with this hotel
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Helpful?
Thank andrew_deonarine
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Andrew, Thank you for taking the time to provide us with your feedback. We are so glad that you found our location to be convenient and the staff helpful. We greatly appreciate your recommendation of our hotel and look forward to welcoming you back whenever your travels bring you back to Hamilton. Regards, Syed G.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Chagall's Restaurant
Chagall's Restaurant
Cuisines: American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 

Additional Information about Sheraton Hamilton Hotel

Address: 116 King St W, Hamilton, Ontario L8P 4V3, Canada
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: ₹ 7,041 - ₹ 10,141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Sheraton Hamilton Hotel Ontario
Hamilton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hamilton Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Hamilton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floors are not as noisy. We were on the 7th,”
350paulettes, 7 May 2017 | Read review
“Rooms overlooking the lake have nice views”
jamallday, 28 Apr 2017 | Read review
“They offer "TheGreen Choice" card, or something like this to hang out outside the door handle, to save water, energy, less detergents used, etc where you get a CAD$5 to use in any of the two hotel restaurants or 500 SPG points if you fully forfeit housekeeping for one day. I did it one day, just too try, I don't soil much though. It did not affect me in any way. I lef CAD$3 a day for the housekeeping person every day I”
rodrigoarango, 21 Apr 2017 | Read review
“Stayed in 1613, room had a lovely view.”
carpathic, 21 Apr 2017 | Read review
“Fridges are not automatic in regular rooms but are available on request though we have known friends who were unable to get one during extremely busy times.”
61wesleyt, 16 Apr 2017 | Read review
5 of 5
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US$ 134* /night
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Prices are for 1 room, 2 adults
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