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398 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Start your review of BEST WESTERN PLUS Cambridge Hotel
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Reviewed 5 days ago NEW

I am always impressed when my needs or needs of my children are thought of. We were checking in and there was a line of 5 or 6 men all together from a company that was staying a the hotel. The front desk manager who was not checking in the company called us over and apologized for the wait (2...

Thank Davidtisme
Windsor, Canada
Reviewed 1 week ago via mobile

I was very pleased with the renovations in the lobby and breakfast area. Extremely clean and well kept, the pool was perfect for my child. The breakfast was fresh, well stocked and clean. The staff was also extremely pleasant! Easy access to restaurants and the 401.

Thank Britt H
Collingwood, Canada
Reviewed 2 weeks ago

There are a lot of excellent things about the Best Western Plus hotel on Hespeler Road in Cambridge. Location is one of those things. This hotel is close to Highway 401, which is very handy, and it is close to such things as stores, restaurants, a major shopping centre and -- more good news -- the Cambridge Chamber of Commerce's...

1Thank George C
Reviewed 2 weeks ago via mobile

Not a brand new facility but updated recently. Attentive staff, clean rooms an pool. Hot breakfast was standard (much like Hilton properties). All was perfect for the price point, even being by the elevators wasn't loud at all.

1Thank ChloeBowie7
Ottawa, Canada
Reviewed 3 weeks ago

It worked out well, but it was nothing special. Fridge was small, unit was not the cleanest and it was under renovation at the time. Pool was fair and the location was great We were able to get around to what we wanted easily from here

Thank soccergod223
Bedford, Canada
Reviewed 4 weeks ago via mobile

Had to extend visit by two days with 22 people when ringette team was delayed because of travel delays due to weather. Best Western made our travel interruptions easy. From offering bedtime snacks at late arrival, to a room for storing gear to complimentary meeting room that was at our disposal, service was awesome. Thanks to all the caring and...

1Thank valwelsh
Kingston, Canada
Reviewed 10 February 2017 via mobile

Like always I'm greeted with a BIG SMILE and How are you when we check-in by The Front desk. Even bigger when JoAnne is there. Glad she has come back. If there are any issues with the room, always taken care of right away. I love it when a staff member calls me by my name, even if they have...

1Thank Marilyn T
Joanne S, Guest Services Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your kind regards to our hotel staff members for the quality of service they provided during your stay. To see and read the kind words from our valued guests is always uplifting and a boost for us to further our efforts in delivering world...

Barrie, Canada
Reviewed 9 February 2017

Stayed at the Best Western Cambridge for a one night stay for kids sports event. Room was very nice, pool was closed for painting during our stay but it wasn't an issue for us. Breakfast was great the next morning, lots to choose from. Area was easy to find and close to restaurants and shopping. Overall was a very good...

Thank F9422STangelag
Joanne S, Guest services Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear F9422STangelag Thank you for your review! We appreciate your feedback and are pleased to learn that you enjoyed the location of our hotel and your experience during your visit, and that we are your hotel of choice. We look forward to welcoming you back real soon!! Sincerely Joanne Steenkamp

Barrie, Canada
Reviewed 21 January 2017

We always stay at Best Western Cambridge. We know what to expect. The room rate is fair for a suite. The pool and hot tub are the main draw for us. Breakfast is the usual hotel choices. Which are acceptable other wise there are choices near buy. As we come to the area to visit family more and more we...

Review collected in partnership with Best Western
Thank timsY9022MK
Joanne S, Guest Services Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear timsY9022MK Thank you for your wonderful review on our hotel. We are happy to hear that you found our property to be of good value and a good location. We appreciate your feedback as we are always looking to improve our guests experience. We look forward to welcoming you back on your next visit to Cambridge, and thank you...

Reviewed 18 January 2017 via mobile

Our hockey team ended up needing 14 hotel rooms on a Saturday night. This hotel was beyond accommodating when we were on the phone and when we got there. They were so friendly and helpful and fast while trying to check us all in, and even opened the breakfast early so our boys could eat before their 7:30am morning game!...

Thank Beverly A
Joanne S, Guest Services Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear Beverly A Thank you for your wonderful review on our hotel. We are very happy to hear about your experience with our front desk staff. All of our team members are always determined to exceed your expectations or needs, we will share your positive comments with our staff. We appreciate your feedback as we are always looking to improve...

28 photos of this hotel

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Pool/Beach Area (1)
Business Centre/Function Rooms (1)
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Room/Suite (7)
Bathroom (5)
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Management photos: Courtesy of the property manager

All Management Photos (4)
Hotel & Grounds (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Cambridge Hotel

Address: 730 Hespeler Rd, Cambridge, Ontario N3H 5L8, Canada
Region: Canada > Ontario > Region of Waterloo > Cambridge
Price Range: ₹ 4,839 - ₹ 7,848 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Cambridge Hotel 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Best Western Cambridge
Cambridge Best Western
BEST WESTERN PLUS Cambridge Hotel Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Cambridge Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Cambridge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think any room in this Best Western Plus property would be fine.”
 of 5 bubbles CraigleithTrip-taker, 9 Mar 2017 | Read review
“Always ask if they have renovations going on before you book, is a good tip.”
 of 5 bubbles WorldTravelManTerry, 9 Oct 2016 | Read review
“rooms away from the elevator are quieter, a bit more of a walk but worth it”
 of 5 bubbles margaretm364, 15 Jun 2016 | Read review
“I stayed on a higher floor and it was nice and quiet up there with no noise from the highway.”
 of 5 bubbles stephens941, 17 Apr 2016 | Read review
“For the quietest stay, get 2nd floor or higher on the side furthest from the 401.”
  • That dark bar about 1/2 way down this pic is the roof of my van! Draughty gap.
  • Tidy Room
  • Clean tile.
  • So clean...love it!
  • Barricading the door/window draft.
 of 5 bubbles VictoriaR841, 7 Mar 2016 | Read review
5 of 5