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Waterfront Hotel Downtown Burlington

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Waterfront Hotel Downtown Burlington
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356 Reviews from our TripAdvisor Community

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There are newer reviews for Waterfront Hotel Downtown Burlington
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Showing 350: English reviews
Hong Kong, China
Reviewed 23 August 2015

Pros: Location great - just next to Lake Ontario Restaurant and bar - nice setting and decent drink / food, staff about slow Cons: Rooms are old, first room I had was no view - just the air-condition outlets of the hotel in front of the window Breakfast is served on plastic plates and plastic glasses. This might be common...

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Helpful?
Thank OliverWHK
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on . We do hope you give us another chance as we will definitely improve our services and will...

Reviewed 17 August 2015 via mobile

Perfect location and very comfy bed. Staff was very accommodating and organized about early check-in, which was great because we needed to get dressed for a wedding. Other than that a fairly outdated, modest hotel. TV reception was fuzzy. Great spot to crash for a night, wouldnt recommend if your going to spend a lot of time in the room....

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Helpful?
Thank Jeff G
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Thank you for your candid feedback. Our location is definitely one of the things we are very proud of about our hotel. I am very sorry to hear that your stay at the hotel was not up to par. Please note that we will be renovating all areas of the hotel this fall and we hope to be able to...

Winnipeg, Canada
Reviewed 10 August 2015

pro: the restaurant/bar has good service and really decently priced food and drinks. con: where to start. this place has so much potential with it's location. Whoever owns it needs to 'own up' and put some money into it. everything is dated. The curtains tore when i tried to open them up. it was cooler at night so wanted to...

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3Thank Dakotacris
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so we can discuss your issues personally.

Reviewed 2 August 2015

We were in Burlinthegton, ON for a wedding and stayed here. There is a free breakfast but it just so so. The coffee is pretty good. There are a lot of cute restaurants nearby but we didn't see any for breakfast so you should take advantage of this one. Our room had a sofa and king bed. The staff are...

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1Thank 709nancyh
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Burlington.We look forward to welcoming you back soon!

Reviewed 30 July 2015 via mobile

The Waterfront Hotel is situated in an idyllic setting right on Lake Ontario, across the street from restaurants and cafés. The price was very low. So why am I not raving. Somehow this hotel has let itself become shabby, noisy, and pedestrian. Breakfast included should be listed as a threat not a treat the halls were dirty. The carpets stained...

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2Thank Ferenc S
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Burlington and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. I am very sorry to hear that several things...

Bowral, New South Wales, Australia
Reviewed 28 July 2015

Have stayed here a number of times over the last few years with work. The hotel is a bit tired, but still comfortable and reasonably well appointed. Breakfast is ordinary, and I find myself always going to nearby establishments and buying breakfast, rather than having the breakfast at the hotel that is included in my room rate. Sound proofing between...

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Helpful?
Thank TripMember073020151
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel. Rest assured that we will do everything it takes to make us deserving of your loyalty. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property...

New York City, New York
Reviewed 26 July 2015

A great location - right on the lake with nice views and within walking distance of restaurants and shopping. But the rooms, while clean, are very dated. Indeed, the whole hotel seems a bit run down. The staff are polite but fairly indifferent. Perhaps worth staying if the price is right.

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1Thank Arvid L
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Thank you for taking the time to review the hotel. I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. The hotel will be renovated this year and we hope to be able...

Dortmund, Germany
Reviewed 22 July 2015

- Good location in front of the lake - Gym below average. Used the way / park at the lake to do some sports. - Free WIFI - Free parking - Rooms are old but ok - Breakfast is a nightmare. Sweet donuts, sweet cakes, sweet cornflakes. Plastic plates, knife and forks. Bad way to start the day. - In...

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Helpful?
Thank rhomomit
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on. Despite this, we hope to be able to welcome you back on a return visit to Burlington.

Manila
Reviewed 20 July 2015 via mobile

Let me sum it up: 1. Rooms are dated, bathrooms feel so old 2. Wifi was not really connecting at all (seriously? Are we back to the 80s?) 3. Breakfast will almost always be scrambled egg with plastic tasting cheese, flat sausage and the usual breads plus cereals 4. Doesn't feel very clean And my colleague saw a centipede land...

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Helpful?
3Thank PQ529
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Thank you for the review. I am excited the Hotel is set to be renovated this year and we hope to welcome you back to see the changes. We strive on cleanliness and I am sorry we did not meet your expectations on this and breakfast which we are in the middle of upgrading as well. Please call me directly...

Reviewed 19 July 2015 via mobile

The best is the location which is directly at the lake shore also close to the center The Hotel itself is really ready for renovation it is dark old furniture The breakfast is available but very basic The coffee is like brown water The bar is quite good

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2Thank Michael K

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Waterfront Hotel-Downtown is a landmark in the city of Burlington, Ontario, on the shores of Lake Ontario. With spectular panoramic views and all the conveniences of downtown within steps of the hotel. A perfect getaway with inspiring waterfront parkland and trails, unique shopping, museums, exquisite dining and world class festivals situated less than an hour from Toronto and Niagara Falls. ... more   less 

Additional Information about Waterfront Hotel Downtown Burlington

Address: 2020 Lakeshore Rd, Burlington, Ontario L7R 4G8, Canada
Region: Canada > Ontario > Burlington
Price Range: ₹ 7,776 - ₹ 9,830 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waterfront Hotel Downtown Burlington 3*
Number of rooms: 129
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Also Known As:
Burlington Travel Lodge
Burlington Travelodge
Travel Lodge Burlington
Waterfront Hotel Downtown Burlington Ontario
Hotel Style:
#1 Green Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Hotel Downtown Burlington staff and other travellers.
3 questions
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New Hampshire Lakes Region, New Hampshire

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Questions? Get answers from Waterfront Hotel Downtown Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a corner room overlooking the water and boardwalk. It was even beautiful during the snow fall that I experienced.”
 of 5 bubbles amitchella, 18 Mar 2017 | Read review
“Pay the extra for a room with a view and ask for a room away from the restaurant.”
 of 5 bubbles jotes2017, 5 Mar 2017 | Read review
“Room 413 was newly renovated.”
 of 5 bubbles FlipFlops007, 20 Feb 2017 | Read review
“Choose a lakeview room.”
 of 5 bubbles 553kl, 10 Feb 2017 | Read review
“The park view is excellent.”
 of 5 bubbles 24mariar, 24 Jan 2017 | Read review
5 of 5