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Comfort Inn

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70 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Ottawa, Canada
Reviewed 18 October 2016

We stayed here last year when we were in town for a funeral. It is the same reason we are here again. We have overnighted at other Brantford hotels but this is the best value. The rooms are clean, bathroom spotless and reception helpful. The room has a fridge and coffee maker. Also they extended our check out by an...

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Helpful?
Thank cebcolpitts
gm257, Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for wrighting a review. We are happy your expectations were met during your stay and I will be sharing your comments with staff. Kind regards, Management

Reviewed 30 September 2016

I arrived at the hotel and confirmed that my reservation was indeed there. It's happened before where my reservation was lost. The hotel clerk was very friendly and helpful. When my 'key' wouldn't open the outer door or my room, she reprogrammed them. Then, as we were standing outside the room and still couldn't get the door to open, she...

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Helpful?
Thank enercontrol
Cornwall, Canada
Reviewed 28 September 2016

This property is located in the NW sector of Brantford convenient to Highway 403 and near many other eateries and several malls. While limited there are several suites that are "L" shaped and contain a chesterfield. Other suites are generally spacious.The property supplies coffee only but there is a Symposium Restaurant attached to the hotels that opens at7:00am and serves...

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Helpful?
Thank daveandjoann
Reviewed 25 September 2016

Stayed as designated hotel for a nearby wedding. Room stank of smoke/musty in spite of the hotel advertising seemingly everywhere that it is a 'breathe free' hotel. While relatively cheap it was a small room, bathroom wasn't exactly 'clean' on arrival. Frustratingly no breakfast included, wifi code that we were given for the room didn't work at any time saying...

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Helpful?
Thank James S
gm257, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise and cleanliness of your room on your recent visit. I have shared your feedback with all staff to ensure we handle these types...

Reviewed 17 September 2016

Standard room. Clean, but noisy. Was put on main floor, and it gives you a sense of unease, foot traffic, lights from vehicles. Doors opening and shutting. Would only travel here again, if nothing was available.

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Helpful?
Thank Anna H
gm257, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Reviewed 13 September 2016 via mobile

Had a good stay. Hotel amenities were scarce. Didn't have a garbage can or recycle bin in the room. One tiny bottle of shampoo, no conditioner. Staff were not very impressed that we were staying with them. No pool was a disappointment but it was the only rooms available in Brantford.

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Helpful?
Thank Tallguy905
gm257, General Manager at Comfort Inn, responded to this review

Dear Guest, Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the lack of amenities on your recent visit. I have shared your feedback with staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope...

Hamilton, Canada
Reviewed 5 September 2016 via mobile

Great room. Clean and updated. Walking distance to numerous restaraunts. Very disappointed they offer no breakfast. Counter person failed to mention the 10/ discount next door... still over $40 for three to eat breakfast

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Helpful?
Thank John H
gm257, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to send a review. I do apologize for our staff failing to mention the 10% discount. I will share your comments with Symposium. We hope to see you again in the future.

Toronto, Canada
Reviewed 1 September 2016

We were in town for a baseball tournament and most of our team ended up staying in this hotel. Everything was clean and the staff were nice. Note that there is nothing "extra" about the hotel. It is fine if you just need a place to sleep, though I found the cost a bit high considering there were no amenities...

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Helpful?
Thank Ginger163
gm257, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for...

Washington DC, District of Columbia
Reviewed 25 August 2016

After going through so many hotels for our family trip everything was taken. We were visiting Canada (Ontario, Massasaga, Niagra Falls) so it made sense to get a hotel in the center of all the things we planned to do there. I booked a couple weeks in advance. Upon arriving at the hotel, I was impressed that the receptionist greeted...

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Helpful?
Thank ShumailaQ16
gm257, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn Brantford

Sault Ste. Marie, Canada
Reviewed 25 August 2016

the room was very nice very clean, the location was perfect for us as we were picking up a vehicle at the ford dealership just down the road .We were very happy that they were pet friendly as we had our dog. The young lady at the front desk was very helpful ,I couldn't seem to get onto the internet...

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Helpful?
Thank mslory
gm257, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn Brantford

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the newly renovated Comfort Inn Brantford. All guestrooms, corridors, front desk and lobby has been renovated. This hotel is 100 smoke free. All guest rooms have a 32 inch flat screen television, coffee maker, hair dryer, iron and board. Ground floor rooms have a refrigerator, microwave and patio door access. Symposium Cafe is adjoining to the hotel and is open for breakfast, lunch and dinner. ... more   less 

Additional Information about Comfort Inn

Address: 58 King George Rd, Brantford, Ontario N3R 5K4, Canada
Region: Canada > Ontario > Brantford
Price Range: ₹ 4,895 - ₹ 6,373 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn Brantford, Ontario
Brantford Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms have a sliding door to convenient parking. Ask for Symposium discount voucher when checking in.”
 of 5 bubbles F712DBjamesl, 20 Sep 2015 | Read review
“At another hotel”
 of 5 bubbles senor_frog_fan, 19 Apr 2015 | Read review
“Rooms on the bottom floors have sliding patio doors to the outside. 2nd floor rooms don't have that.”
 of 5 bubbles Turkoize, 29 Jun 2014 | Read review
“Not close to the back door you will ear it slam all night”
 of 5 bubbles princessrocker, 17 Jun 2014 | Read review
“No pool, no tip.”
 of 5 bubbles kate838, 31 May 2014 | Read review
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