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Sinclairs Retreat Dooars, Chalsa

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23 Dec24 Dec
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1 room, 2 adults, 0 children
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Sinclairs Retreat Dooars located at Chalsa Hill Top in the Dooars region of West Bengal is spread over 20 acres of verdant green. Built in complete harmony with nature, the resort is ideal for those seeking rest, rejuvenation and adventure. The property has 66 rooms and three suites. These rooms and suites are in cottage style accommodation, with each cottage cluster having six rooms. The USP of our property is to 'come and live with nature'. The resort has a spa with steam and sauna, an olympic size swimming pool and a children's wading pool. It has its own organic farm with medicinal shrubs, flavouring herbs, exotic vegetables and aromatic plants. An air-conditioned multi-cuisine restaurant The Banyan Tree allows you to view the green while enjoying your meals. The Tusker Bar sets the ambiance for a cool evening where guests can enjoy drinks. The Bamboo Grove cafe is an epicurean delight and serves fresh and hot snacks. Recreational facilities croquet, cycling, table tennis, badminton, night cricket/football and billiards. A children's park and a library with a large number of books is available. The very essence of Dooars is its rich wildlife and exquisite flora and fauna which can be experienced in the reserve forests located nearby. The region is also famous for its lush tea gardens and is ideal for trekking, white water rafting and bird watching.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Public Wifi
Breakfast included
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
Breakfast Available
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Room features
Suites
Good to know
HOTEL STYLE
Charming
HOTEL CLASS
Location
Full view
Getting there
Bagdogra Airport52 km
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Nearby attractions
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Reviews & more
259Reviews
475Photos
3Q+A
72Room tips
Traveller rating
  • 85
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Show reviews that mention
I visited this hotel for one night and haven't had a more disappointing experience. It was my friend's birthday and I requested the staff at the reception to arrange for a pastry/cake. They refused to do so with the reason that they don't have an in house patisserie and didn't ag
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+7
We had booked a poor hotel and quickly wanted to move out. The first luxury property that came to mind in that area was Sinclair.
This did not disappoint. Superb property with vast lawns, huge pools, a spa and lots of open spaces.
The property will make u fall in love with natu
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Response from Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa
Responded 2 weeks ago
Dear Mr Sanath, Thank you for your excellent review. The USP of our property is the green and serene surroundings so that the guests are away from the hustle and bustle of city life and ‘live with nature.’ We are grateful for your appreciation of the services of our team members. We look forward to welcoming you again at Sinclairs Retreat Dooars. We also invite you to visit our six other properties at Siliguri, Darjeeling, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will be privileged to serve you.
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Quiet location, polite staff.

Ran into a set of very minor problems immediately like (a) Flush didn't work (but that was fixed soon enough) (b) Hall light was flickering (also got fixed immediately).

But ... when I asked for a bucket and mug, the hotel reception Staff said bu
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Response from Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa
Responded 2 weeks ago
Dear Mr Kar, We are grateful that you took out so much time to write a review about your stay with us. for your review. We are happy that you liked our property and the variety of food. Thank you for your ‘water savvy’ suggestions! We look forward to welcoming you again at Sinclairs Retreat Dooars. We also invite you to visit our six other properties at Siliguri, Darjeeling, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will be privileged to serve you.
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A beautiful property in the middle of nature. Definitely one of the most outstanding resorts I have ever seen in my life. The only USB? It's nothing but nature and the way it is conserved here.
It's indeed a luxury hotel, but the room service, decor and maintenance are next to im
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Response from Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa
Responded 9 Nov 2018
Dear Mr Anindya, Thank you for your review. Yes the resort is built as an eco-friendly destination where our guests can live with nature. In an expansive resort like ours, maintenance sometimes is a challenge but our endeavour is to continually spruce the property so that it remains in good condition. Also please appreciate that since the resort is spread over 20 acres, room service is a challenge. We always encourage our guests to have their meals in the restaurant. In fact, many of our guests enjoy the walk amidst an abundance of trees and foliage after a meal at the restaurant. We have briefed our team to be more responsive in serving our guests and also have taken a note of the shortcomings pointed out by you and assure you that these will be taken care of. We assure you that next time you visit us, you will experience the same hospitality that Sinclairs is famous for.
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Excellent service, Property is good, food is good. Only wi-fi connectivity is a problem. Rooms are not connected to wi-fi, only lobby is connected.The Lady at the Reception is very helpful. Good infrastructure inside the jungle. Rooms are spacious with balcony.
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Response from Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa
Responded 5 Oct 2018
Dear Ms RoyChowdhury, Thank you for your review and the wonderful comments about our property , the variety of our food and the team members. The wi fi system has been laid out in the resort but in the absence of stable hi speed connectivity, we are unable to provide connectivity in all the rooms. The appreciation of our property and services is such a great motivation for the Sinclairs team. We look forward to welcoming you again at Sinclairs Retreat Dooars. We also invite you to visit our six other properties at Siliguri, Darjeeling, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will ensure that you have a memorable experience.
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Billiards table
Photo provided by managementSinclairs Retreat Dooars, Chalsa
Suite Burra Sahib - Bathroom
Photo provided by managementSinclairs Retreat Dooars, Chalsa
Superior Room
Cottage styled rooms connceted by walkway
Cottage styled rooms
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Do you offer pick-up from the Bagdogra airport? if so what are the charges?
We do offer pick up from Bagdogra airport. Kindly email us for rates.
0 votes
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We are planning to stay for 3 nights in October this year and have already booked the room. I would like to know if the Resort arranges for visits to the wildlife sanctuaries nearby and whether transportation is otherwise also easily available locally to arrange on our own.
To visit Gorumara and Chapramari Forests you can only hire vehicles authorised by Forest Department, which the Resort can arrange, similarly you can also directly book. As for private vehicles they are always available you need to bargain.
1 vote
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We want to visit your place with our spouse tomorrow i.e, 21/06/2015. kindly tell us the swimming charge and food quality with the rates,
They have buffet lunch and dinner if the no of tourists are high. The buffet rates were ard 600 Rs plus taxes as far as I can recollect. Ala carte menu also has varied choices at reasonable prices. The staff in the dining area go out of the way to please you, which enhances the pleasure. There are cycles on hire @ Rs 150 per hour. I dont think there are any charges for using the pool. However if you hire swimming costume that is chargeable.
0 votes
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"Rooms 119-130 will be noisy in future when the new wedding hall (under construction) comes up !"
"Don't waste time trying food outside - if you are not eating at the hotel, you are missing something!"
"Dont go to this hotel"
"all rooms were good i checked them out"
"All rooms with lush green views."
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PRICE RANGE
US$ 81 - US$ 136 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalJalpaiguri DistrictJalpaiguri
NUMBER OF ROOMS
69
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