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Comfort Inn

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108 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Lindsay, Canada
Reviewed 29 August 2016

We couldn't see the sign when coming in from the east as the trees were blocking the sign .Found a dirty towel hanging on the back of the bathroom door & a dirty cup in the room ,The faucet in the bathroom sink was loose .The room was a non smoking but smelled very strong of smoke .

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Helpful?
Thank Garth M
GMCN244, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Angela Allan...

Sherbrooke, Canada
Reviewed 24 August 2016

This hotel is not too far from the ferry or downtown and is close to the main highway without being noisy. The first room we were given smelled of smoke, but the lady at the desk understood and apologized for the behaviour of previous guests (who had broken the rules) and quickly assigned us another room which was excellent.

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Helpful?
Thank stuartmckelvie
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Comfort Inn...

NH
Reviewed 10 August 2016 via mobile

The hotel has management issues with a staff that has given up. Breakfast consisted of stale muffins, apple juice and little else. The hard boil eggs were so old they tasted like vinneger. I made the mistake of eating one and had a belly ach for two days. When I asked the attendant if they at least had yogurt. She...

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Thank Skytamer
Canada
Reviewed 4 July 2016

smells like smoke/mould. our two attached rooms were not grand, they smelled upon arrival like smoke, then the next morning after the maid was in the smell went away, so we were amazed, then as the day went on the smell came back, so we are thinking the really broken tiles and grout has a major amount of mould growing...

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Thank Ian S
New Brunswick Canada
Reviewed 19 May 2016

First off I travel and stay at many Comfort Inns throughout the year. The check in...the lady working the counter was not very quick at checking anyone in even someone with a choice rewards card. took about 15 minutes each person...not sure what happened there. The room....mold on the ceiling in the bathroom...ants in the bed...chair had a nail repair...

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Helpful?
Thank Michael M
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Michael,

Bangor, Maine
Reviewed 19 May 2016

Had not stayed here in years. However, I was pleasantly surprised. The room seemed to be updated and was very comfortable. It had a clean smell to it which is very important to me. Now, let's be clear, this is a very basic Comfort Inn with no elevator....(why hotels are built without elevators, I just do not understand).......so as long...

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Helpful?
Thank Traveler06232009
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for your complimentary review of the Comfort Inn hotel. We are pleased to have had you as our guest and hope to have you return.

Fredericton, Canada
Reviewed 31 March 2016

Not sure why some of the negative reviews. I got an amazing rate, my room was spotless and the staff was very friendly. I didn't notice that the hotel was "showing it's age" as some of the other reviews stated. Of course this isn't the Hilton, but it's a great little property. Hotel is located approx. 10 mins from downtown...

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Thank harrisjr
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Harrisjr, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Lunenburg
Reviewed 24 March 2016

Hubbie and I spent a night at this establishment earlier this month. AC/heater missing a know to operate, only put out cold noisy air, in March!!! Room was freezing! Continental breakfast? What a joke! Toast, muffins, stale fruit, yogurt, cold cereal, coffee! Compared other Comfort Inns in the USA, I'm not sure from which continent this refers to! It has...

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Helpful?
Thank Lianne L
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Lianne, Thank you for your candid review of the Comfort Inn hotel. It is always a great disappointment to hear of a guest that was not satisfied with their stay. We have noted your comments about the heating unit and we are sorry you encountered this issue during your stay. We are also sorry that the breakfast seemed somewhat...

upstate pa
Reviewed 28 February 2016 via mobile

We stayed here one night passing through on the way to Nova Scotia. I can not really recommend this place if I had to I would give it two and a half stars instead of 2. The place really does need a makeover. Sorry I did not like leaving a bad review but this is just my observation.

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Thank twmUpstatePa
GMCN244, General Manager at Comfort Inn, responded to this review

Dear. twmUpstatePa Thank you for your candid review of the Comfort Inn hotel. We certainly apologize that your experience was less than perfect. We truly hope that you will return again in the future so we improve your opinion of Comfort Inn.

Oromocto, Canada
Reviewed 24 February 2016

An average hotel, good for those passing through SJ. the rooms are getting a bit worn, a few places with pealing wallpaper and nicks in some furniture. But the linen was clean and it's close to the through way and malls in west SJ. There is also no free breakfast when i was there. If staying for more than a...

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1Thank maritimetravler

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Inn Saint John is a pet-friendly hotel, that is conveniently located just off Hwy 1. Our location offers easy access to restaurants, services and attractions; such us the world famous Reversing Falls Rapids, Market Square, NB Museum and the City Market. The property offers free wireless high speed internet, free local calls, 32' Flat Screen TVs in all guest rooms and free continental breakfast. Our friendly staff is always available to provide your home away from home. So, come along and stay awhile, you'll be glad you did. ... more   less 

Additional Information about Comfort Inn

Address: 1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
Region: Canada > New Brunswick > Saint John
Price Range: ₹ 5,244 - ₹ 7,303 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 59
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Also Known As:
Comfort Inn Saint John, New Brunswick
Saint John Comfort Inn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from this motel!!!!!!!!!!!!!!”
 of 5 bubbles carls337, 25 Oct 2016 | Read review
“Stay somewhere else”
 of 5 bubbles chelseadw, 25 Oct 2016 | Read review
“There is no elevator so if you have large luggage select a ground floor room!”
 of 5 bubbles marycT317PQ, 20 Sep 2016 | Read review
“Stay at another hotel”
 of 5 bubbles D4587YCmichaelm, 19 May 2016 | Read review
“Go elsewhere!”
 of 5 bubbles 797liannel, 24 Mar 2016 | Read review
5 of 5