We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewspark and flysmall kitchenclose to the airportstaff smilecurtains drawnstove topkitchen facilitiessuite hotelbasic needskitchenette areaairport parkinghot breakfastfull size fridgestay longerplace to stayfree breakfastfront desk staff were friendly
Quiet, clean, staff was excellent both with telephone booking and once we arrived. Room was great and would be wonderful if you are staying in Winnipeg for a few days. Kitchen facilities were nicer than I expected. My only criticism is the pillows, they were...More
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 1 week ago
Greetings! Thank you so much for taking the time to share your experience. We're happy you enjoyed your stay. Please accept my apologies about the pillows. We will get the ones in your room replaced right away! Thank you for letting us know.
Up front let me say that the rooms and beds were good here. The staff is not. We were promised a grab-and-go breakfast as we were leaving on an early flight. Didn't even get a cup of coffee. Upon our return, there was no answer...More
Thank Lisa M
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 3 weeks ago
Let me start by offering my sincerest apologies for what transpired. Clearly there was a snowball effect of things going wrong and we feel awful about that. The staff here work hard to provide a clean and comfortable experience for each of our...More
First off I used this hotel solely for the purpose of park and fly service. Upon arrival checkin was fast and quick. We prebooked our private shuttle service to the airport which availible 24 hrs a day. Arrived in the room to be clean and...More
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 15 January 2018
I'm so happy you enjoyed your stay with us! Combined with the convenient The Park n Fly rate, there is a lot of value to be had.
We are always at your service. So if there is ever anything more we can do to...More
Not terrible. Great staff and comfy bed. Room too hot ; can't turn it down only use a/c. Great break fast, with a full spread even on a week day. Hot tub is only warm. Super clean but disappointing. No cups and no cutlery either...More
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 11 December 2017
Thank you for taking the time to share your feedback. I'm truly sorry about your air conditioner. Did you reach out to the hotel for assistance? In most cases the thermostat just needs to be reset. And I apologize about the Hot Tub temperature....More
Hi, We recently stayed at this hotel as we needed to be near the airport. It was the best price in the area. The reception staff were friendly, competent, and helpful. The room was nicely appointed. Just needs a bit fussier cleaning, hair in bathtub,...More
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 6 November 2017
Thank you for choosing MainStay Suites and for taking the time to submit your feedback. We really appreciate it!
I'm happy to hear you enjoyed your stay! And I am truly sorry about the cleanliness issues within your room. I have already alerted the...More