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Crystal Lodge Hotel

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2,382 Reviews from our TripAdvisor Community

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Showing 2,283: English reviews
Seattle, Washington
Reviewed 8 April 2016

We stay here five or six times a year for skiing. Location is terrific - about a two minute walk to the lifts and right In the heart of the Village. We love the ski valet at the end of the day too so we don't have to carry out skis down the stairs. Staff goes above and beyond to...

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Helpful?
Thank vobriant
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your continued loyalty in the Crystal Lodge. We are honored to have earned this trust and look forward to many more visits in the future. Warm regards, Ian Lowe

Rotherham, United Kingdom
Reviewed 5 April 2016

Great location so close to the gondolas, restaurants and bars, would definitely recommend this hotel, staff are very friendly, ski storage great, it really provides everything you need for a great ski holiday.

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1Thank NicolaFearn
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Nicola, thank you for your recent review of the Crystal Lodge. We appreciate your recommendation and look forward to the opportunity to welcome you back in the future. Kind regards, Ian Lowe

Greater London, United Kingdom
Reviewed 5 April 2016

My girlfriend and I decided to experience Whistler after hearing all the hype, our main focus was to go skiing so the location of the hotel was the real reason why we went to the Crystal Lodge. The location is absolutely perfect, situated only 1 min away from the chair lifts and also surrounded by the hustle and bustle of...

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Thank JohnnyValencia1664
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Johnny, thank you very much for your glowing review of the Crystal Lodge and your flattering recommendation to future travelers coming to Whistler. We look forward to welcoming you back as well as all of those that you have recommended. Warm regards, Ian Lowe

Reviewed 4 April 2016

Without being costly, this hotel is sooo close to the Góndola I just couldn´t believe it! They´ll keep your skies in a storage room and give you complementary hot chocolate when coming back. BIG room. On the downside, the sofabed mattress was old, and service lady won´t close it

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Thank Laura G
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Laura, thank you very much for your feedback following your recent stay with us at the Crystal Lodge. Sincerely, Ian Lowe

Geneva
Reviewed 4 April 2016

What's not to like? Very short walk to the Gondolas. Hotel associates take care of ski equipment. Full Starbucks store on site. Short walk around Village for everything...Grocery store, hardware store, deli, and some of the best Poutine around!

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Thank 237drewv
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Drew, thank you so much for your recent review of the Crystal Lodge. For those of you that do not know 'Poutine' is a great après ski dish in Canada and is basically French fries, smothered with gravy and cheese curds. There are indeed some amazing options in the Village but would rank the Poutine at Beacon Pub & Eatery...

Abbotsford, Canada
Reviewed 4 April 2016

Myself my husband and our 18 month old daughter stayed at the crystal to celebrate our next baby arriving in a few months and a late honeymoon. Upon arrival the receptionist and greeter were very outgoing, friendly and professional. The hotel is very clean and the room cleaners are the nicest ladies you'll ever meet! They had our daughter laughing...

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Thank Maquabeak
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for choosing the Crystal Lodge to celebrate these two significant events. I am pleased that you were treated so well and look forward to having you and your family of 4 back again in the future! Kind regards, Ian Lowe

Newport
Reviewed 4 April 2016

Location could not be better .... plus really helpful and informative staff made for a great 10 days. Food in the Wildwood Bistro took a while to arrive but was worth it as was superb. Will be going again!

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Thank V8043KFandrewp
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent 5 star review of the Crystal Lodge. We are pleased to read that as a result of this experience you plan on returning and look forward to this opportunity. Kind regards, Ian Lowe

Bromborough, United Kingdom
Reviewed 3 April 2016

Having just returned from a 10 night stay at the Crystal lodge I have mixed feelings about the hotel. On the plus side the hotel is close to both gondola's and the Fitzsimmons lift, there is a ski valet service at the end of day, the hotel is clean and modern and the village stroll along with shops and bars...

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1Thank Tracey K
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Tracey, thank you very much for sharing your very insightful details of your recent 10 night experience at the Crystal Lodge. The room type that you were in was our 1 bedroom plus full loft suite. There are only two of these and indeed they are situated across the Village Stroll from one of the popular night clubs in the...

Reviewed 3 April 2016 via mobile

Excellent stay. Loved the ski valet who took our skis off us at the end of every day. Staff in general were very friendly and helpful. Sauna and swimming pool were good. The only down side was the bar at the hotel.... It is let (rented out) by another company and while we there, they wanted to charge us on...

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Thank Jac C
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Jac, thank you very much for taking the time to review the Crystal Lodge following your recent trip to Whistler. To answer your questions most of our restaurants in the hotel have 3rd party operators. I would be pleased to learn more about your situation and would invite you to contact me at ilowe@crysal-lodge.com so that we can learn from...

Ralston
Reviewed 2 April 2016

Having been visiting Whislter on and off since 1995, this is by far the best hotel I have stayed in. The location is fantastic, only 2 minute walk to the slopes, located in the centre of the village and all amenities. The hotel itself is very clean and the staff are amazingly friendly and accommodating, you are always met with...

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Thank 514jacquil
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for you and your families exceptional review of the Crystal Lodge. As such long time visitors to the resort your comments are held with a great amount of respect. We look forward to the opportunity to welcome you back again in the future. Warmest regards, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: ₹ 6,381 - ₹ 34,611 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#2 Best Value Hotel in Whistler
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
19 questions
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Leeds, United Kingdom

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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can be a bit noisy so room away from Village Stroll might be quieter.”
 of 5 bubbles davidgX7136CB, 22 Feb 2017 | Read review
“Ask for room away fro village stroll or on the quieter side”
 of 5 bubbles LeahMM01, 11 Feb 2017 | Read review
“Rooms away from the service trucks in the morning, but they may cost a little more.”
 of 5 bubbles peterbY4423HA, 29 Jan 2017 | Read review
“You are going to be out and about in the village so a lower floor makes that easier.”
 of 5 bubbles DABinYYC, 20 Dec 2016 | Read review
“get a suite if affordable”
 of 5 bubbles StephenCurry61, 19 Dec 2016 | Read review
5 of 5