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Crystal Lodge Hotel

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Traveller (363)
Room & Suite (528)
Pool & Beach (19)
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Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,913)
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2,788 results
Traveller rating
1,609
858
223
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35
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1,609
858
223
63
35
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All reviewsold spaghetti factorygreat locationwhistler villageski valetcentral locationloft suitefront desk staffpool and hot tubwould definitely stay here againrestaurants and shopsking bedski tripgrocery storeunderground parkingfull kitchenbasaltskiing
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441 - 445 of 2,788 reviews
Reviewed 17 April 2017 via mobile

Hotel was clean and stylish. Location excellent. Very good hotel with ski and snowboard storage and you can wear your boots inside. Pool and hot tub also great after a day on the slopes. Basalt is great for fondue night.More

1  Thank LauraP1881983
Response from ILowe, General Manager at Crystal Lodge HotelResponded 24 April 2017

Thank you Laura for taking the time to review the Crystal Lodge following your recent Whistler vacation. Thank you as well for telling future travelers about Basalt Wine & Salumeria which I would agree with you is the best fondue and charcuterie in the resort....More

Reviewed 17 April 2017

We stayed as a family of 4 with a 9 and 7 year old. The hotel is in a perfect location for the slopes was very clean an comfortable. The staff are excellent and ensure a great stay in particular Avtar the housekeeper made sure...More

Review collected in partnership with this hotel
Thank Nathan H
Response from ILowe, General Manager at Crystal Lodge HotelResponded 18 April 2017

Nathan, thank you for remembering and recognizing the efforts of Avtar, one our most senior and dedicated room attendants. Avtar has been working for the hotel longer than the majority of our staff have been alive and her positive spirit, hard work and commitment to...More

Reviewed 17 April 2017 via mobile

Stayed here for 10 nights. Perfect location in Whistler village. One minute walk to the lifts and surrounded by shops and restaurants. The staff were very helpful and moved us to a slightly bigger double room when we arrived to accommodate us. Each floor had...More

1  Thank Rob W
Response from ILowe, General Manager at Crystal Lodge HotelResponded 18 April 2017

Rob, thank you very much for your positive words. Our boot drying room is new to the hotel this season thus thank you for sharing your positive review of this new amenity. We hope to welcome you back again in the future. Sincerely, Ian Lowe

Reviewed 16 April 2017

Super clean room in a great location make this hotel a great choice. Decor was a little tired but cleanliness and good price balanced this for us. Only disappointment was the pool wasn't very clean. In a family hotel you need to keep on top...More

Review collected in partnership with this hotel
Thank P4973PKneilm
Response from ILowe, General Manager at Crystal Lodge HotelResponded 18 April 2017

Thank you very much for your recent TripAdvisor review and for caring enough about our business to provide us with your feedback about our pool. We will review our cleaning policies and although our pool and hot tubs are heavily regulated by the local health...More

Reviewed 16 April 2017

Really enjoyed our stay. Super staff, helpful and always friendly. Great location in tge middle of the village and steps to the lifts. We had asked for a quiet room and got one on the back away from all the noise on the Plaza side....More

Review collected in partnership with this hotel
Thank 1MapleLeafs1967
Response from ILowe, General Manager at Crystal Lodge HotelResponded 18 April 2017

Being an ex-'Torontonian' your TripAdvisor ID made me laugh! Anyhow, thank you so much for taking the time to provide the hotel and all future travelers with your detailed review of the Crystal Lodge following your recent trip to Whistler. I am pleased you were...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 97 - US$ 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Whistler
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$ 97 - US$ 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Whistler
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (363)
Room & Suite (528)
Pool & Beach (19)
Dining (5)
Amenities (7)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Bek K
18 March 2018|
AnswerShow all 3 answers
Response from Jan J | Reviewed this property |
Hi, There is also a free parking area not to far from the hotel. You can park, unload and then move your car to the free parking area. The hotel lobby has all the information. Greetings Jan
0
Votes
Nicola S
8 March 2018|
AnswerShow all 2 answers
Response from louis l | Reviewed this property |
I do not know but you should get this information on the website, Whistler Blackcomp under the ski school
1
Vote
Nicola S
8 March 2018|
Answer
Response from Dixiegals | Reviewed this property |
No idea ..was there in the summer
0
Votes
Room Tips
"If staying for over a week, choose a upgraded room. Rooms facing the Main Street noisy at night."
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"Rooms at the rear are quieter"
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"Rooms clean and well serviced"
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"Ask for a room with village view for the ambience"
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