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Crystal Lodge Hotel

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2,475 Reviews from our TripAdvisor Community

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Showing 2,373: English reviews
Norfolk, United Kingdom
Reviewed 30 June 2016

I well located and comfortable hotel in the heart of Whistler Village. We received a warm welcome from the front desk staff who were customer focused. We would certainly stay here again and for longer, when we are next in the area.

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1Thank Roy&Pat
Northampton, England, United Kingdom
Reviewed 29 June 2016 via mobile

We stayed at the Crystal Lodge for 3 nights for part of our canadian trip on honeymoon. When we arrived the staff were so friendly and helpful. Our room was lovely and we had a balcony looking out onto the village stroll which was nice. After a day of exploring we returned to our room to find a small bottle...

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1Thank Rachel V
Sidmouth, United Kingdom
Reviewed 29 June 2016

Crystal Lodge opens onto the main pedestrian street in Whistler and is really close to many shops and restaurants. Also, only 3 minutes from the gondola lifts to the peaks. The rooms are spacious and clean and the staff are very helpful and friendly. Whistler is a young person's activity town, with snow boarding, mountain biking, hiking ad so on....

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1Thank Roger14_3
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your feedback following your recent visit to Whistler and the Crystal Lodge. Whistler is certainly an animated village and attracts people of all demographics and from all age groups from around the world. We look forward to welcoming you back again in the future. Warm regards, Ian Lowe

Simi Valley
Reviewed 28 June 2016

Our family of 4 loved our (4) day stay - we should have made it longer! The hotel is clean, the rooms are large, the employees are great, and it is so centrally located in teh Village. THANK YOU CRYSTAL LODGE!!

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1Thank Dawn R
Burnaby
Reviewed 27 June 2016

Crystal Lodge is good choice. Very nice. We will be come back next time. The location of the hotel is very convenient. Staffs are helpful and friendly. The restaurant at the lobby is a hidden gem for brunch.

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Thank qianwenl2016
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent review of the Crystal Lodge. As we have two restaurants off the lobby that offer a fantastic brunch product I am not sure if you are referring to the Basalt Wine & Salumeria or Wildwood Pacific Bistro? In either case, we are delighted that you had such a memorable dining experience. Sincerely, Ian...

Gravendeel
Reviewed 26 June 2016 via mobile

We planned our stay in Whistler by picking the accomodation from internet and of course the reviews on TripAdvisor. We were not disappointed by doing so. The room was nice and clean the staff was friendly and we enjoyed every minut of our stay.When visiting Whistler again we will certainly stay here again!

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1Thank DinglesGravendeel
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your recent review. We appreciate you letting us know the role our previous guest reviews played on your decision making process. We also look forward to welcoming you back! Sincerely, Ian Lowe

Nottinghamshire, United Kingdom
Reviewed 26 June 2016 via mobile

Recently visited Whistler and stayed at this hotel, great service from all staff! And room was as expected basic but close to all amenities, clean, comfortable bed, nice bathroom. Did not like the door of the bathroom as was a slider it was heavy and difficult to manoeuvre with no handle in place to get a grip. Apart from this...

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1Thank MissW5
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

MissW5, thank you for your review of one of our Traditional Rooms here at the Crystal Lodge. I am sorry that you found the bathroom bar door difficult to maneuver and will be sure to advise our maintenance team as they should all slide quite easily when operating well. We look forward to welcoming you back again in the near...

British Columbia, Canada
Reviewed 24 June 2016

My family and I stayed in the loft suite for two nights and liked the hotel. It was not a perfect stay, but it definitely was a very good one. Here is what we liked: The room was spacious and clean. The kitchenette was great to cook some meals in. The location is very convenient as it it in the...

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4Thank Angie C
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Ang, thank you very much for your detailed review of the Crystal Lodge. Your points are all heard and understood. We look forward to the opportunity to welcome you back again in the future. Kind regards, Ian Lowe

Vancouver Island, Bc
Reviewed 24 June 2016

Have stayed here a few times now for various running race weekend getaways with girlfriends. Love the location and that we have a pool and hot tub. Previous stays have been great value for service, location, and amenities; however, we were here for Tough Mudder this time and were disappointed at such a significant rate increase simply because it is...

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2Thank canadaproud29
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your review and for your ongoing loyalty in the Crystal Lodge. I don't disagree with you that the rates for the Tough Mudder weekend had increased this past year. There were a couple of reasons for this beyond just the popularity of that event as there are more and more people that have realized the...

Reviewed 24 June 2016 via mobile

Travel alone all the way from Hong Kong, upon arrival to see the very nice and warm frontline staff in the hotel. The hotel and room was very clean and comfortable. Excellent location to access the bike park, restaurant and bar. Overall great experience!! Last but not the least, the Bellman (sorry I forgot his name) recognised me even outside...

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1Thank Hoffman C
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for taking the time to review the Crystal Lodge following returning home from your recent vacation to Whistler. We are so pleased that you felt the hotel overall exceeded your expectations and that the efforts of one of our bellman left such a profoundly positive impression of your experience. We look forward to welcoming you back to the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: ₹ 6,043 - ₹ 16,619 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right in the middle of the village, pets welcome, great clean rooms. Golf course nearby.”
154joelj, 25 Apr 2017 | Read review
“Rooms facing the stroll can be noisy at night”
MaryR575, 15 Apr 2017 | Read review
“Small rooms”
katem61, 5 Apr 2017 | Read review
“Rooms on the south side are quieter and they do have larger rooms like suites for large families”
travelguy509, 12 Mar 2017 | Read review
“Can be a bit noisy so room away from Village Stroll might be quieter.”
davidgX7136CB, 22 Feb 2017 | Read review
5 of 5