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Crystal Lodge Hotel

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Traveller (367)
Room & Suite (528)
Pool & Beach (19)
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Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,937)
There are newer reviews for Crystal Lodge Hotel
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2,808 results
Traveller rating
1,619
865
225
63
36
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1,619
865
225
63
36
Show reviews that mention
All reviewsold spaghetti factorygreat locationwhistler villageski valetcentral locationloft suitefront desk staffpool and hot tubwould definitely stay here againrestaurants and shopsking bedski tripgrocery storeunderground parkingfull kitchenbasaltskiing
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31 - 35 of 2,808 reviews
Reviewed 9 April 2018 via mobile

I cannot speak highly of the hotels central location, minutes to the main gondola and right in the heart of the village shops and restaurants (it isn’t noisy at night). Once arriving the staff were very helpful, we booked through Expedia and did not realise...More

Thank Sophie B
Response from ILowe, General Manager at Crystal Lodge HotelResponded 9 April 2018

Sophie, thank you for your detailed review of your recent experience here at the Crystal Lodge. I agree that although the Crystal Double room can sleep 4, it is very tight if you plan to spend a bit of time in the room. I am...More

Reviewed 8 April 2018

We stayed at the Executive Suite, very good room for a family with 3 kids under 10. Great stay, great location, warm hotel environment, very good restaurant nearby. Our only regret was that the front desk staff did not allow a 2 hours late check...More

Review collected in partnership with this hotel
Thank rzp1973
Response from ILowe, General Manager at Crystal Lodge HotelResponded 9 April 2018

Thank you very much for you and your families feedback from your recent 6 night stay with us in our executive suite. As we only have one of these particular rooms, I would like to mention to future travelers that it is only available on...More

Reviewed 8 April 2018

The bed was the most comfortable bed that I ever slept on in a hotel! Close proximity to slopes,restaurants,and apre ski action make the location dynamite for making the most of your time in Whistler! Would definitely return!

Review collected in partnership with this hotel
Thank MARY SHARON L
Response from ILowe, General Manager at Crystal Lodge HotelResponded 9 April 2018

Mary, thank you for very much for taking the time to share your review of the Crystal Lodge from your recent Whistler vacation. We are pleased that you plan on returning and very much look forward to that opportunity. Warm regards, Ian Lowe

Reviewed 3 April 2018

Stayed for 2 weeks. Staff were excellent and eager to help with all our questions. Locality of lifts just 2 mins. Great area for the village. Room was kept clean and staff always asked us if we needed anything. Good customer service all round. All...More

Review collected in partnership with this hotel
1  Thank pscrick
Response from ILowe, General Manager at Crystal Lodge HotelResponded 7 April 2018

Thank you for sharing your feedback from your recent Spring break vacation to Whistler. We are proud to have exceeded your expectations and look forward to the opportunity to welcome you back again in the future. Sincerely, Ian Lowe

Reviewed 2 April 2018 via mobile

Excellent hotel offering everything you need and only a stones throw away from the ski lifts. We stayed for nine nights and everything was perfect the service from the staff was super attentive and helpful. The pool and hot tub were a great way to...More

1  Thank Stumax150167
Response from ILowe, General Manager at Crystal Lodge HotelResponded 7 April 2018

Thank you very much Stu. Thank you for your business and we look forward to welcoming you back next year. Kindly, Ian Lowe

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 96 - US$ 303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$ 96 - US$ 303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (367)
Room & Suite (528)
Pool & Beach (19)
Dining (5)
Amenities (7)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Bek K
18 March 2018|
AnswerShow all 3 answers
Response from Jan J | Reviewed this property |
Hi, There is also a free parking area not to far from the hotel. You can park, unload and then move your car to the free parking area. The hotel lobby has all the information. Greetings Jan
0
Votes
Nicola S
8 March 2018|
AnswerShow all 2 answers
Response from louis l | Reviewed this property |
I do not know but you should get this information on the website, Whistler Blackcomp under the ski school
1
Vote
Nicola S
8 March 2018|
Answer
Response from Dixiegals | Reviewed this property |
No idea ..was there in the summer
0
Votes
Room Tips
"There are rooms with balconies overlooking the street, but pay extra."
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"Lofts are terrible if there is a heat wave and no power."
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"Rooms on the village stroll side are noisier"
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"If staying for over a week, choose a upgraded room. Rooms facing the Main Street noisy at night."
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