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BEST WESTERN Pacific Inn

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142 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Vancouver, Canada
Reviewed 2 weeks ago

We had to find last minute a room for friends. We appreciate the opportunity the GM provided and the guests were delighted. They previously would stay at a long-time property down Hwy. 97, but we have lost confidence in the guest service, food quality and rooms for comfort and being clean. The Pacific Inn more than met our needs, the...

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Helpful?
Thank andrea n
GMPacificInn, General Manager at BEST WESTERN Pacific Inn, responded to this review

Dear Tripadvisor Member, Thank you very much for taking the time to let us and the Tripadvisor Community know about your experience with us. Guest Service is extremely important to us and we share all good and bad comments as a team and never stop striving to get better. We really appreciate you noticing and look forward to welcoming you...

Lumby, Canada
Reviewed 14 January 2017

I quite often stay at this hotel when I need to stay in town. It has great rooms, comfortable bed and a great price. The staff is friendly and accommodating. I love having the restaurant there and it is situated close to shopping and amenities. I highly recommend!

Review collected in partnership with Best Western
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Helpful?
Thank BJBeachbum
GMPacificInn, General Manager at BEST WESTERN Pacific Inn, responded to this review

Dear Tripadvisor Member, Thank you for reviewing your stay with us. I am very pleased you enjoyed your stay and we will look forward to seeing you again soon. Best regards Claus Larsen General Manager

central BC
Reviewed 25 November 2016

We recently stayed in Vernon for two nights unexpectedly and found the Best Western a great place to call home. Staff was most accommodating and the attached Ricy's restaurant and other nearby pubs and restaurants made for a pleasant time away from home.

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Helpful?
Thank claudettekelly
GMPacificInn, General Manager at BEST WESTERN Pacific Inn, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to review your stay with us. I was pleased to see you found everything to your liking. We look forward to seeing you again soon. Best regards Claus Larsen General Manager

Cranbrook, Canada
Reviewed 13 November 2016

The hotel itself is quite nice.The attendant at check in is not going to be winning any customer service awards! I I was quite surprised when at check in, for 2 king rooms,I needed to give them a pre-authoriztion on my mastercard of $450.00! She said it was for room incidentals??I was not told of this 'pre-auth' needed when booking...

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Helpful?
Thank Dandysgitl
GMPacificInn, General Manager at BEST WESTERN Pacific Inn, responded to this review

Dear Tripadvisor Member, Thank you so much for taking the time to share your experience. I was sorry to see you were checked into a room with a damaged bathtub as this should never have happened and I truly apologize for this. Pre-Authorization is a normal check-in functionality for all hotels and the pre-authorization is not only for incidentals, but...

Calgary, Alberta
Reviewed 4 November 2016

I would agree with most of the positive comments others have made. This a very pleasant hotel and I wish it had been here when I was making regular trips to Vernon on business. I'm sure my "old reliable" two blocks down the highway is feeling the heat! The discount at Ricky's was appreciated, however it seemed odd they were...

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Helpful?
Thank ontheroad2006
GMPacificInn, General Manager at BEST WESTERN Pacific Inn, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to post a review of your stay with us in the tripadvisor community. I am very pleased you enjoyed your stay with us and your observation about our restaurant is duly noted and will be taken up for review. We look forward to seeing you again soon. Best regards Claus Larsen...

Herbert, Canada
Reviewed 13 October 2016

We wanted to catch the Jays playoff game after check-in, but Sportsnet was not available. Very few channels were on TV. The Ricky's restaurant did not open until 8am....and no continental breakfast. The city of Vernon adds a tax on to your bill and the staff will not remove it, even though by law, it is illegal for them not...

Review collected in partnership with Best Western
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Helpful?
Thank anitat372
GMPacificInn, General Manager at BEST WESTERN Pacific Inn, responded to this review

Dear Tripadvisor member, Thanks for taking the time to review your stay with us. I am so sorry you weren't able to watch the Jays during your stay, but due to your comments we have since upgraded the TV Package and rest assured you can now watch all the Sports Channels in HD. Again, thank you and we hope to...

Mission, Canada
Reviewed 11 October 2016 via mobile

We were there for just one night while visiting family, and we could have stayed much longer, it was awesome. The service from Jaime at the front desk was terrific. The room was lovely and clean and the beds were so comfortable. Our overall experience was terrific and I highly recommend this hotel.

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Helpful?
Thank Laura G
GMPacificInn, General Manager at BEST WESTERN Pacific Inn, responded to this review

Dear Tripadvisor member, Thanks for taking time out of your day to review your visit with us. I am very pleased you enjoyed your stay with us and especially for sharing it with the tripadvisor community. We hope to see you back soon. Best regards Claus Larsen General Manager

Prineville, United States
Reviewed 2 October 2016

This is a relatively new hotel. Generally it is well-appointed and clean. The staff was competent and helpful. the price was very reasonable. My observations & complaints are these: It is located on the edge of Vernon, so take that into account if you plan on exploring the town. It is quite a way from the city center. About 11...

Review collected in partnership with Best Western
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Thank Scot L
Vancouver, Canada
Reviewed 18 September 2016

We had a fabulous room, clean and great beds! The night auditor happened to be working during the day. Put 100% in when trying to locate a charger for us. He sincerely wanted to hear about an minor incident I had in the restaurant (he asked me, not me complaining to him). I felt like I was being heard. He...

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Helpful?
Thank Susan S
Vancouver, Canada
Reviewed 12 September 2016

we stayed in the queen suite which included a kitchen. That was great as we could cook our suppers and breakfasts in the room and get groceries from a nearby supermarket. Nice and quiet and the beds were comfortable. Kitchen was missing some cutlery but otherwise had most everything we needed. The room décor was modern and up to date.

Review collected in partnership with Best Western
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Helpful?
Thank Mary L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Pacific Inn Vernon offers 61 brand new executive king rooms and one bedroom suites with full kitchens. Every guest room features 37" flatscreen TVs with HD viewing, mini fridge & microwave and complimentary wired & wireless high speed internet access. We feature Ricky's All Day Grill, a fitness centre, large spacious meeting room and an inviting open lobby social area. ... more   less 

Additional Information about BEST WESTERN Pacific Inn

Address: 4790 34 St, Vernon, British Columbia V1T 5Y9, Canada
Region: Canada > British Columbia > Okanagan Valley > Vernon
Price Range: ₹ 5,615 - ₹ 9,393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Pacific Inn 3*
Number of rooms: 61
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pacific Inn staff and other travellers.
2 questions
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Kaleden, Canada
over a year ago
Prince George, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Pacific Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on north side a little noiser, but ask for a fan for white noise.”
 of 5 bubbles 967andrean, 6 Feb 2017 | Read review
“Corner room away from the elevator was ultra quiet.”
 of 5 bubbles claudettekelly, 24 Nov 2016 | Read review
“Ask for a even numbered room away from Hwy 97 over looks parking lot for quieter stay”
 of 5 bubbles Dreamken, 22 Aug 2016 | Read review
“we were on the fourth floor so no clunky walkers on top of us”
 of 5 bubbles N4218IOjessical, 17 Aug 2016 | Read review
“Do not get a room facing the highway or near the elevator. You have to request this.”
 of 5 bubbles plfkgf, 6 Aug 2016 | Read review
5 of 5