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When I first checked in, I was given a "Studio Kitchenette" on the second floor of the main building. The main building doesn't have an elevator, so this is something you should ask before booking if you require an elevator to get to your room....More
I booked 1 night at Sandman for this week. I booked on Monday for Wed. I asked for a Queen bed room with an early check-in. I realized this can be an issue sometimes (having worked in this industry) yet they were so good in...More
Thank Fran W
Response from General-Manager-020, General Manager at Sandman Inn & Suites VernonResponded 26 February 2018
Hi Fran W,
Thank you for taking the time to leave feedback from your stay with us. I am happy to hear that you enjoyed your stay in Vernon.
It is wonderful to hear that you frequent Sandman properties and recommend our brand to fellow...More
We were most impressed with this Sandman in Vernon. Friendly accommodating front desk staff, cleaned rooms and perfect location middle of the Main Street 32nd Street. Nothing was too much trouble & Dennys will deliver to your room!
We needed an urgent stopover due to medical reasons on our way home from The Okanagan. Not much choice this time of year and travelling with a dog. We took what we could get.
The front desk people were pleasant enough. The lobby area was...More
Response from General-Manager-020, General Manager at Sandman Inn & Suites VernonResponded 1 week ago
Thank you for providing feedback from your stay with us.
I am happy to hear that you enjoyed your stay with us in Vernon. We strive to be leaders in the industry and customer care is very important to us. So its great...More
Stayed for 2 nights during May long weekend. Trip was to look for a new home as we are moving to Vernon. Room was small, but clean. All was good until we needed assistance at check out. Our car battery had died and I needed...More
Response from General-Manager-020, General Manager at Sandman Inn & Suites VernonResponded 6 June 2018
Thank you for taking the time to leave feedback from your stay at the Sandman Inn and Suites Vernon. As the General Manager, I would like to sincerely apologize for the negative experience you had during your check-out. We strive to exceed guest...More