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Sandman Hotel Victoria

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Sandman Hotel Victoria
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170 Reviews from our TripAdvisor Community

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There are newer reviews for Sandman Hotel Victoria
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Showing 152: English reviews
Nanaimo, Canada
Reviewed 18 April 2015 via mobile

Ended up booking their Jacuzzi suit (room 311) as they were sold out of regular rooms. Arrived at 4pm and the room wasn't ready. No big deal we went to our friends room for a drink and our room was ready within a half an hour. The room was definitely used. The jacuzzi tub looked stained and had some stress...

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Helpful?
2Thank rickbar9116
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

Thanks for your feedback regarding your recent stay with us. I am sorry for the experience in which you encountered and can assure we value your feedback and will act upon it. As the jacuzzi tubs are the original tubs we are looking at having these tubs refinished in the near future. They work great however as any shower tub...

Halfmoon Bay, Canada
Reviewed 26 March 2015

Beware of the underground parking! My husband chose this hotel becase it had secure parking. But his bike was ripped off,as he loaded it and went back after a couple of trips to fill his saddle bags, No cameras were working. Managment did not compensate in any way! Cops were Involved. I had recommended this hotel.... Never again

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1Thank Patty031
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

I want to apologize to Patty031 for the challenges experienced during your stay, I invite you to contact me directly at 1-250-388-0788. Ext 7109 I also want to clarify that the motorcycle was not stolen, however, items left in the saddle bags were. For the safety and security of our guests, we have a well-lit, locked garage that can only...

Vancouver Island, Canada
Reviewed 20 March 2015

Stayed over for one night for business. Stayed in a King Room. Room was very clean, comfortable and had all amenities I needed. Check-in was easy, friendly and helpful. Parking was free, wi-fi was free. Security at night was reassuring. Brian the General Manager was very accommodating. Highly Recommend this property for a good experience at a reasonable price.

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Helpful?
Thank Mark C
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

Thanks so much for your kind words. We value the guest experience and I am so glad that you thouroughly enjoyed your stay with us and we look forward to seeing you again real soon. Kindest Regards, Brian Johnson General Manager

Horam, United Kingdom
Reviewed 3 January 2015

Arrived by 70X Downtown Express bus from Swartz Bay ferry terminal, alighting at the stop on Hillside off Blanshard, just before the bus turns left onto Douglas Street. Even with luggage it was fairly easy to cross the busy road junction towards the hotel which you can see from there. As my old "Rider's Guide" Victoria bus timetable was dated...

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Thank oldrambler62
Comox Valley, Canada
Reviewed 1 January 2015 via mobile

Poor experience. Pet friendly means you get to hear other people's dogs bark all night. The key card system failed (must have a card to use elevator stairs) we had random people banging on our door at 3:30am... How did they get to our floor without a key card? staff approached them but left them in the hall to still...

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2Thank Djnsw
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review

Thank you for your feedback regarding your most recent stay with us. I do apologize for the experience in which you encountered regarding the noise on your stay New Years Eve. We take great measures to ensure minimal noise throughout the entire hotel. This includes many hallway walks to ensure all noise is minimal. As you stated our hotel is...

Richmond, British Columbia
Reviewed 18 December 2014

I have read some of the previous reviews, I was wondering if I was at the same location or the folks were looking for a 5 Star hotel at the cost of a 2 star. Yes each of us have our own tastes and idiosyncrasies but I am a realist, you get what you pay for. In this instance I...

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Thank Bob B
Victoria, Canada
Reviewed 13 December 2014

There are better choices for a hotel in Victoria. Only positive thing I can say is the location. Wasn't the cheapest hotel, the beds were uncomfortable, the room was lacking in features (only a few TV channels, no fridge, no microwave) and the bathroom was dirty.

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1Thank talldude123
Kamloops, Canada
Reviewed 6 December 2014 via mobile

If your looking for a five star hotel them keep looking. If your looking for good value ten this hotel offers clean rooms, good location and has good staff. Some of the hotel has been renovated and some of it is older. We paid 89/ night and felt we got good value.

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Thank Ed L
Vancouver
Reviewed 26 October 2014

Staying at this location only because we had a last minute need to come to Victoria for one night and had a free night from the Sandman Lucky 13 program. I normally only stay at Sandman Signature hotels as I've learned from experience that the regular Sandman Hotels are not great, this one was no different. The hotel has had...

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1Thank blubouie
Nanaimo, Canada
Reviewed 22 October 2014

We ended up staying in Victoria last minute and were able to grab a room at the Sandman. It is relatively close to the downtown centre so our cab back that night was affordable (although not walking distance to any major attraction). We ended up in a suite as there was no standard rooms left, which was fine with us....

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Thank Feyana

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful capital city of British Columbia, Victoria is one of BC's most popular tourist destinations. Filled with amazing history, architecture, and a vibrant arts scene, Sandman Hotel Victoria is ideal for long restful vacation stays and short business trips. Whatever your reason for taking a trip to the sensational city of Victoria, Sandman Hotel Victoria will make sure your stay is absolutely flawless. ... more   less 

Additional Information about Sandman Hotel Victoria

Address: 2852 Douglas St, Victoria, British Columbia V8T 4M5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Price Range: ₹ 5,624 - ₹ 11,052 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Victoria 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Sandman Inn Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Hotel Victoria staff and other travellers.
3 questions
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Calgary, Canada
Parksville
over a year ago
Sutherlin, Oregon

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Questions? Get answers from Sandman Hotel Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not facing Douglas Street”
 of 5 bubbles dougmA2193OQ, 29 Oct 2016 | Read review
“Fairly quiet on the 4th floor. Not sure if there is a view as such. We were just interested in a good sleep.”
 of 5 bubbles kayaklady2, 15 Aug 2016 | Read review
“2nd floor was great!”
 of 5 bubbles codym977, 1 Jul 2016 | Read review
“We have a variety of rooms and they are all good!”
 of 5 bubbles daisypower88, 3 Jun 2016 | Read review
“Room 401 is a VERY large 'Accessible' Suite. We 3 guys so used the king, the pullout and had a cot brought in. It was perfect...”
 of 5 bubbles GrantT980, 3 May 2016 | Read review
5 of 5