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    Sandman Hotel Victoria

    2852 Douglas St, Victoria, British Columbia V8T 4M5, Canada
    1 (250) 388-0788
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    3/12/2017 4/12/2017
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    US$ 113
    US$ 97
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    Traveller (33)
    Room & Suite (18)
    Dining (5)
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    Overview
    • Excellent12%
    • Very good28%
    • Average38%
    • Poor13%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Sandman Hotel Victoria
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (187)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 165 reviews

    Reviewed 10 October 2017

    Stayed at this property on a holiday weekend. It took 45 minutes to check in. There were two women working at the front desk. Instead of each of them helping a guest they worked together at a painstakingly slow pace. When room availability was in...More

    Thank Jonah S
    Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 11 October 2017

    Dear Guest, Thank you for taking the time to submit your comments, as mentioned in our phone conversation we apologize for the overall experience you received while staying at our property. We value your business and as mentioned do look forward to having you stay...More

    Hotel's Favourite
    Reviewed 9 May 2017

    Comfy beds, very helpful staff, great pool. We travelled to Victoria for an adult soccer tournament. We hoped to go into the Shark Club for a meal but as we had a 9 year old daughter we were unable. We were told by the front...More

    Thank customer1959420
    Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 9 May 2017

    Dear Guest, Thank you for taking the time to submit your comments, I am glad to hear that you enjoyed your stay, our comfy beds and amazing staff. The little area that we use for breakfast is ideal for those guests under age and unable...More

    Reviewed 23 September 2017

    We have been booked in on a trip around the highlights of western Canada. We had some acceptable Sandman's on the route but this one was the worst we had. The room was very large, so the first impression was not that bad but then...More

    Thank FranzReinisch7441
    Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 25 September 2017

    Dear Guest, Thank you for taking the time to submit your comments, as mentioned in my other correspondence directly with you, we apologize for the city noise and per your request would have moved you to the back side of the building which may have...More

    Reviewed 14 September 2017

    The location was very close to downtown and the university. The room was clean and in good repair Check-in was easy, friendly and helpful. Parking was free, wi-fi was free. Security at night was reassuring. Front desk people were great and accommodating for any request....More

    Thank cuprentisferguson79
    Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 15 September 2017

    Dear Guest, Thank you for taking the time to submit your comments; we are delighted that you enjoyed your stay and all the amenities we have to provide. We look forward to the opportunity for you to stay with us the next time you travel...More

    Reviewed 11 September 2017

    The hotel was run down looking and my bed was uncomfortable. It was far too expensive for what you get. We had a dog with us and we're told to make sure the dog doesn't make excessive noise. I suppose that some people need to...More

    Thank HeatherJane737
    Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 12 September 2017

    Dear Guest, Thank you for taking the time to submit your comments regarding your recent stay. I am sorry to hear you found the bed uncomfortable and you were informed about our pet policy, we just like to insure all guests with pets are aware...More

    The Fairmont Empress
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    Hotel Rialto
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    Best Western Plus Carlton Plaza Hotel
    1,159 reviews
    #18 of 49 hotels in Victoria
    1.4 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 89 - US$ 215 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms ,
    • Kitchenette ,
    • Smoking rooms available
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Expedia, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Sandman Hotel Victoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria >
    • Burnside
    • Also Known As
    • Sandman Inn Victoria
    Add Photo Photos
    Traveller (33)
    Room & Suite (18)
    Dining (5)
    Pool & Beach (2)
    Hotel & Grounds (21)
    Bathroom (4)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Hotel Grand Pacific
    2,138 reviews
    2.10 km away
     
    Best Western Plus Carlton Plaza Hotel
    1,159 reviews
    1.36 km away
     
    Hotel Rialto
    1,573 reviews
    1.31 km away
     
    The Fairmont Empress
    3,889 reviews
    1.96 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Elizabeth P
    6 May 2017|
    Answer
    Response from CoreyJJessup | Property representative |
    Hello Elizabeth, Yes our hotel is wheelchair accessible; we have a few rooms that are specifically designed this way with wider doors and lower counters. The bathrooms in these rooms have ample space for wheel chairs but the... More
    0
    Votes
    Ritaz38
    19 September 2016|
    AnswerShow all 2 answers
    Response from Saint_Johnny | Reviewed this property |
    Sorry, don't know for certain. They may have some smoking-allowed rooms. If it's important, it's best to pose that question to them directly. Enjoy.
    0
    Votes
    Lesliegrabove
    29 April 2015|
    Answer
    Response from CoreyJJessup | Property representative |
    Thanks for your interest in Sandman Victoria. A studio kitchenette is a room with either one king size bed or two double beds. Each suite comes with a seperate sitting room with a flat screen tv, sofa bed and dinette. All... More
    0
    Votes
    Room Tips
    "don't stay here"
    Read review
    "avoid all romms facing to the main road; avoid all rooms ;-))"
    Read review
    "We had a second floor room facing the parking lot and it was fine with regards to noise."
    Read review
    "Rooms at the back of the hotel are quieter."
    Read review
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