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Chateau Victoria Hotel and Suites

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#14 of 53 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
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1,860 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Victoria Hotel and Suites
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Showing 1,793: English reviews
Fresno
Reviewed 16 June 2016

Campbell at the front desk went way beyond to book a tour we were interested in! The van driver also went out of his way to make a tour come to fruition! All in all the front desk staff were amazing! Views were fantastic, too!

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Helpful?
Thank 565nettac
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 565nettac, Thank you for taking the time to write your review. Please know that your comments are welcomed and appreciated. We are thrilled to hear that your recent stay with us was so positive. We have shared your compliments with Campbell and the rest of our front desk team, who were pleased to hear that their efforts were recognized...

Leicester, United Kingdom
Reviewed 16 June 2016

Close to bus station, opposite airport shuttle stop,very helpful when travelling this way.short walk to harbour and gorgeous harbour walkway to fishermans wharf .hotel is a it of luxury I have to say with suites !Resturant is at the top with 360deg views .

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Helpful?
Thank 6,607
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 6607, Thank you for writing such a kind review about our hotel. We appreciate you making specific mention of some of our strengths, such as our central location, spacious suites, and panoramic rooftop restaurant. We hope to welcome you back to Victoria in the very near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Black Creek
Reviewed 16 June 2016

Service was great, the room was very comfortable and cozy, awesome views of the city and so close to everything to stroll to. We liked best the room itself, very lovely decor, bed was comfortable, French doors leading to the bedroom. Least would be the parking lot a little far if you have luggage, but great concierge service, and that...

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Helpful?
Thank Sherylxx
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Sherylxx, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are pleased to read that your recent visit was so positive, and we hope to have the opportunity of welcoming you back to Victoria in the near future. Kindest regards, Wesley MacInnis Marketing & Sales Coordinator

Prescott, Arizona
Reviewed 15 June 2016

Didn't book this hotel, but ended up here and glad we did. On a 9 day excursion Seattle/Victoria/Vancouver. We were booked into the Parkside (1 block away). It was a very busy week (Memorial Day in U.S.). The Parkside was over-booked so they sent us here to the Chateau Victoria. Of course the manager of the Parkside made up a...

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Helpful?
1Thank Richie
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Richie, Thank you for your kind words about the Chateau Victoria Hotel & Suites. We are thrilled to hear that your recent unplanned visit was such a success. Thank you also for complimenting our knowledgeable employee team and spacious suites. And though we, of course, encourage you to try our rooftop restaurant, Vista 18 Westcoast Grill & Wine Bar,...

Williams Lake, Canada
Reviewed 15 June 2016

Thank you to all the staff members who assisted in making the Williams Lake Seniors Bus tour so perfect that I had the pleasure of hosting! The Chateau Victoria was outstanding in respect to the personable and professional staff that was always on hand for any of my seniors, staying at the hotel for the 3 days. The hotel was...

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Helpful?
1Thank TravelBug1608
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear TravelBug1608, Thank you for taking the time to write such a detailed review about the Chateau Victoria Hotel & Suites. We are thrilled that your recent visit was so positive. Thank you also for complimenting our dedicated team, especially Joan, who was pleased to here that her efforts were recognized. We look forward to welcoming you back in the...

Calgary, AB Canada
Reviewed 15 June 2016

We stayed at the Chateau early June for 4 days and 3 nights. As other guests have mentioned the staff was fantastic, beds were comfortable and the location was stellar. My only complaint would be how loud the portable air conditioner was in our room on the 4th floor. It didn't bother me but I know some light sleepers who...

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Helpful?
Thank MitchieO
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear MitchieO, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are thrilled to read that your recent visit was so positive. Thank you also for making specific mention of our dedicated employee team, comfortable beds, and central location. We would appreciate the opportunity to communicate with you directly regarding your concerns...

Devon
Reviewed 15 June 2016

This hotel was the best we stayed at whilst on our 21 day holiday of a life time in Canada. We were both in our 70s and the conveneince of the carpark was very good. The Vista 18 on the top floor offer good views of Victoria and a breakfast to die for.

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Helpful?
Thank A7451ESjohnb
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear A7451ESjohnb, Thank you for your kind words about our hotel and restaurant. We are thrilled that you consider our hotel the best of your 21-day visit to Canada. We have also shared your comments with our food & beverage team, who were pleased to hear that their efforts were recognized during your stay. We hope to have the opportunity...

Delta
Reviewed 15 June 2016

There was nothing outstanding about this hotel, the service or the room. I think they could include the parking fee in the room fee. The value was satisfactory, not superb. I might stay here again, but would shop around first for better value.

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Helpful?
Thank romanceseeker
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear romanceseeker, Thank you for taking the time to write your review. We are disappointed that you found nothing outstanding about our hotel, and that you felt the value of your stay was just satisfactory. If you wish to share any further details on your visit, please do not hesitate to contact us directly at sales@chateauvictoria.com. Also, please know that...

Port Angeles
Reviewed 15 June 2016

Staff were friendly and helpful and the room we had was very comfortable. We enjoyed the views immensely. The whole process was very seamless. Our room was available early, so that was very nice. I would definitely return.

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Helpful?
Thank Carol K
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Carol K, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are thrilled to hear that your recent visit was so positive, and we hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Campbell River, Canada
Reviewed 13 June 2016

Loved our stay at the Chateau Victoria! Our room was beautiful, comfortable, fresh and clean. The location is terrific - right downtown and close to shopping, restaurants and venues such as The Royal Theatre, Imax as well as The Royal British Columbia Museum . Must stay longer next time!

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Helpful?
Thank smallspacesandplaces
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear smallspacesandplaces, Thank you very much for your kinds words about our hotel. We are thrilled that your recent visit was such a success, and we hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: ₹ 6,730 - ₹ 12,593 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
28 questions
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Riverside, California
Royal Tunbridge Wells, United Kingdom
Bournemouth
over a year ago
Manchester, United Kingdom
over a year ago

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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a one-bedroom suite which was great for working.”
 of 5 bubbles R3983FOjeffm, 4 Dec 2016 | Read review
“10th floor quiet with good views”
 of 5 bubbles RikP419, 26 Nov 2016 | Read review
“high room away from street, back side noisy in summer on when pub across the road gets out.”
 of 5 bubbles PandGP, 31 Oct 2016 | Read review
“Higher rooms better.”
 of 5 bubbles JennyWorrell, 27 Oct 2016 | Read review
“Get a high-up corner suite”
 of 5 bubbles GCHHawaii, 26 Oct 2016 | Read review
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