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Chateau Victoria Hotel and Suites

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#17 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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2,052 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Victoria Hotel and Suites
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Showing 1,980: English reviews
San Francisco, California
Reviewed 18 September 2016

We stayed here 3 years ago and loved it so much, I wanted to stay there again, while in Victoria. They have 2 bedroom suites which are really rare. It's a bit pricey, but overall, it's a good value. The hotel is in a good location and while we didn't done at the hotel we really enjoyed the Mac &...

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Helpful?
Thank flygirl59
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear flygirl59, Thank you for your positive notes on your recent stay with us. We are so pleased that you enjoyed your visit and that you appreciate our upper-level two-bedroom suites. Please know that these suites will be completely renovated this coming winter, and we are very excited to share their new look with the world. We hope you will...

Cranbrook, Canada
Reviewed 18 September 2016

Always a pleasure to stay at Chateau Victoria. This staff are friendly and helpful and the rooms are exceptionally clean and spectacular. The one bedroom suites come highly recommended. Douglas street and inner harbour highly accessible yet rooms ar quiet. The higher you go the better the view. Complimentry umbrellas for those rainy days. Highly suggest staying here for any...

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Helpful?
Thank LAfamilyRADE
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear LAfamilyRADE, Thank you for taking the time to write this review. We are thrilled that you have enjoyed more than one positive stay with us, and we really appreciate you recommending us to others. We hope we will have the opportunity of seeing you again soon. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Los Angeles
Reviewed 17 September 2016

Very nice place to stay and folks were the staff was helpful and friendly :). Our only complaints were 1) the fruit in the restaurant at breakfast was lacking but we did enjoy the apples at the front desk and 2) the pillows were not great.

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Helpful?
Thank ellenw546
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear ellenw546, Thank you for your kind words about the Chateau Victoria and our team. We are pleased to see your high overall rating of our hotel but we are disappointed that the pillows in your guestroom did not meet your expectations. We stock four pillows in every guest room, and we are currently upgrading two of these pillows to...

Fareham, United Kingdom
Reviewed 17 September 2016

Stayed here for three nights during a tour. The hotel is very well positioned with all of the city's main attractions in walking distance. Our room had a kitchen/diner/lounge and a separate bedroom and bathroom. Very comfortable bed. The room felt like it had been recently refurbished to a high standard and we couldn't have asked for anything more. Had...

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Helpful?
Thank ManOf57
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear ManOf57, Thank you for taking the time to share your feedback with us. We are delighted that you consider our hotel "a delight!" Thank you also for complimenting our one-bedroom suites in your review. Regarding noise from our neighbouring establishment, when we are made aware of such instances, we communicate directly with their management team, as well as the...

Thornton Cleveleys, United Kingdom
Reviewed 16 September 2016

Lovely hotel in a good location only 5 minutes walk from the Parliament building. We had a lovely room which had been recently refurbished. However the hallways looked tired but obviously the hotel is sorting the rooms out first. Staff were friendly and helpful.

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Thank Eric and Liz T
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Eric and Liz T, Thank you for your feedback. We appreciate you taking the time to share your recent experience with us and other TripAdvisor users. Thank you also for recognizing our central location and current renovations in your review. Indeed, we are focusing on upgrades to our rooms and suites first. Last year, floors 5 through 10 were...

Vancouver
Reviewed 16 September 2016

Helpful location for those who rely on walking to sites or a tour bus. Canadian courtesy apparent at all times. Lovely top-floor restaurant with good food and a terrific view. Utilized small pool and shower room. Was given transportation to and from a ferry dock. Highly recommend this hotel.

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Helpful?
Thank 537gayler
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 537gayler, Thank you for your strong recommendation. We are thrilled that your recent stay with us was so positive. Thank you also for mentioning Vista 18 Westcoast Grill & Wine Bar and our complimentary shuttle service. We look forward to welcoming you back in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Cambridge, United Kingdom
Reviewed 16 September 2016

Front desk were very friendly and helpful.it was our first visit to Victoria and they gave us good advice. Also when we checked out we wanted to leave early and they made sure everything went smoothly. The rooms were clean and comfortable. We really enjoyed our stay thank you.

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Helpful?
Thank grahamcarolw
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear grahamcarolw, Thank you for your thoughtful review. We are pleased that your first visit to Victoria was such a success, and that you found your room to be so comfortable. Thank you also for recognizing the knowledge of and effort of our dedicated front desk team. We hope to have the opportunity of welcoming you back to Victoria in...

Retford, United Kingdom
Reviewed 16 September 2016

Location was perfect, affording easy access to the harbour area. Staff were without exception, knowledgeable, polite, courteous and friendly. The suite was spacious and afforded great views of the sea and hills. All our breakfasts were taken in Vista 18- superb buffet, and again.... the views!

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Helpful?
Thank Elis E
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Elis E, Thank you for your kind review of our hotel. We are delighted that your recent stay was so positive. Thank you also for complimenting our dedicated staff team. We hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Brooklyn
Reviewed 16 September 2016

Convenient to downtown—but quite good. Slightly older establishment. It's all pricey. Try to get higher rooms--we find ourselves overlooking the overhang/sun roof. Wish we could have used pool. Breakfast is excellent but $$. The staff terrific.

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Thank Yin L W
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Yin L W, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are thrilled to see your high rating of out hotel, and we hope you will have the opportunity to stay with us again and to use our aquatics facilities. Thank you also for recognizing our dedicated team in your...

Maribor, Slovenia
Reviewed 16 September 2016

Location is perfect, staff is friendly and helpful, pool is nice. We were traveling with our little baby and got the very big room with small niche kitchen. We liked it a lot and will recommend it to our friends.

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Helpful?
Thank Dragana S
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Dragana S, Thank you for taking the time to share your kind feedback on the Chateau Victoria Hotel & Suites. We are delighted that your recent visit was so positive, and that you will recommend us to others. We hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: ₹ 7,519 - ₹ 15,038 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want a view ask for higher than 5th floor”
 of 5 bubbles Getphoto, 18 Mar 2017 | Read review
“Some rooms have ocean views.”
 of 5 bubbles C1997GNkarenw, 1 Mar 2017 | Read review
“Pets are on the 11th floor. They are really suites. Very nice.There are three parking areas. two outside and a very small inside parking.”
 of 5 bubbles JilleeBreeze, 27 Feb 2017 | Read review
“ask for a room that is not in the back of the hotel and if it starts with # 4 go higher up!!”
 of 5 bubbles mirnazagar, 16 Feb 2017 | Read review
“1 bedroom are very nice”
 of 5 bubbles 841brentt, 15 Feb 2017 | Read review
5 of 5