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Chateau Victoria Hotel and Suites

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#16 of 53 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
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1,844 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Victoria Hotel and Suites
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Showing 1,779: English reviews
Nanaimo
1 review
Reviewed 2 weeks ago

I have been staying at this hotel for at least 20 years, my mom and I stay here for our annual Christmas shop, this year was a little disappointing, we have always had a room with 2 queens beds,a separate bedroom, and a queen be bed in the sitting area. This year we were very disappointed to have just 2... More 

Review collected in partnership with this hotel

Helpful?
Thank corrih137
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear corrih137, Thank you for taking the time to share your opinion with us. We are pleased to see your overall high rating of our hotel (and to hear that you have enjoyed so many positive stays in the past), but we are disappointed that your most-recent visit did not meet all your expectations. Our reservations team is more than... More 

Vancouver
1 review
Reviewed 2 weeks ago

The hotel was very comfortable and I liked it's older feel. I was put in a room that overlooked a parking lot and was no so pleased with this choice. When I returned in the evening, I asked the front desk how rooms were assigned. Two gentlemen provided great service and did their best to accommodate me with a new... More 

Review collected in partnership with this hotel

Helpful?
Thank Sylvia M
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Sylvia M, Thank you for taking the time to share your feedback. We are pleased that we were able to offer you a complimentary upgrade to one of recently renovated one-bedroom suites, and that you were able to take advantage of our room service. Thank you also for recognizing our dedicated team in your review. We hope to have... More 

West Vancouver
1 review
Reviewed 2 weeks ago

large, spacious and excellent value. Friendly staff and many rooms have beautiful views. I have nothing else to say and this review should not have to be so long to count. Hotel staff size of rooms and everything were perfect and great value.

Review collected in partnership with this hotel

Helpful?
Thank chrismarthaannalucyb
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear chrismarthaannalucyb, Thank you for your kind words about our hotel. We are thrilled that you found your room so spacious and our team so friendly. Thank you also for complimenting our value. We look forward to welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator More 

1 review
Reviewed 2 weeks ago via mobile

Great for family. Nice restaurant. Had a good stay Other than construction going on above us, which would have been nice to know about before checking in and getting settled. Gave us 30 dollar coupon.

Helpful?
Thank Dan A
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Dan A, Thank you for your high rating of our hotel. We are pleased that you and your family enjoyed your recent stay with us, and that we were able to offer you complimentary breakfast in Vista 18. Thank you also for recognizing our friendly employee team. Our hotel is currently undergoing the final stage of our room renovations,... More 

Port Mcneill
1 review
Reviewed 2 weeks ago

Would stay every time in Victoria!! Close to all amenities. Wonderful place to stay in the heart of Victoria. Next time we must try the restaurant. Clives has very knowledgeable staff about the drinks and we tried a few that touched every taste bud. So much fun.

Review collected in partnership with this hotel

Helpful?
Thank Brenda I
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Brenda I, Thank you for taking the time to review our hotel. We are delighted that your recent stay with us was so positive, and that you plan to stay again. Thank you also for recognizing our knowledgeable team in Clive's Classic Lounge. We look forward to welcoming you back to Victoria in the near future. Best regards, Wesley... More 

Sooke
1 review
Reviewed 2 weeks ago

I Was told that it was a recently renovated hotel then you get into The rooms and the only thing that changed is the furniture there are patches in the ceiling and dirty curtains the bathrooms look like they're right out of the 70s

Review collected in partnership with this hotel

Helpful?
Thank shanemS3335RP
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear shanemS3335RP, Thank you for taking the time to share your opinion with us and other TripAdvisor users. We are pleased to see your overall high rating of our hotel, but disappointed that your room did not meet your expectations. Please know that we are nearing the end of a series of extensive renovations, in which all our traditional rooms,... More 

North Vancouver
1 review
Reviewed 2 weeks ago

We've stayed here before. Excellent value, nice atmosphere, helpful staff. When parking was scant, valet parking was provided free of additional charges. Apples always available at the front desk. The bed was outstanding and the hotel was quiet. When our first room turned out to be next to the laundry, the staff found us another one right away. Pool and... More 

Review collected in partnership with this hotel

Helpful?
Thank stevedD5458BD
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear stevedD5458BD, Thank you for your kind words about our hotel. We are thrilled that you enjoyed our dedicated team and that your stay was so comfortable. Thank you also for recognizing our indoor pool and hot tub. We hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing &... More 

Ajax
1 review
Reviewed 2 weeks ago

The room was incredibly comfortable, other then the gentleman who greeted us when we got there everyone else was amazing. Welcoming, cheerful and helpful is how I'd describe the rest of the staff. It's in a great location if your looking to be right downtown. Clive's is lovely if you want a drink at the end of your night and... More 

Review collected in partnership with this hotel

Helpful?
Thank Beth L
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Beth L, Thank you for your kind words about the Chateau Victoria Hotel & Suites. We are thrilled that you found our team so cheerful and helpful except for your initial experience. Please know that we have shared your comments with our Guest Services Manager, who will follow up with her team. Thank you also for recognizing Clive's Classic... More 

Powell River
1 review
Reviewed 3 weeks ago

The only problem we had was the room was quite hot and we had no thermostat to control the temp. Is wasn't bad after we opened the window. A couple over people I talked to has the same problem. Besides that it was a great experience

Review collected in partnership with this hotel

Helpful?
Thank derekj935
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear derekj935, Thank you for taking the time to share your feedback. We are thrilled to see your high rating of our hotel, and that you found our team so friendly. Please know we always recommend that our guests take advantage of our in-room air conditioning to lower temperatures. We hope to have the opportunity of welcoming you back to... More 

Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Wonderful location, close to the harbour, close to Beacon Hill Park & downtown. Good value for price. No extra charge for parking. Nice view from our 11th floor room. Restaurant on 18th floor has great views and excellent Eggs Benny for breakfast.

Helpful?
Thank esther n
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear esther n, Thank you for your positive review of our hotel. We are thrilled that you appreciated our central location and that you enjoyed the view from your one-bedroom suite. We hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: ₹ 6,766 - ₹ 12,814 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
28 questions
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Riverside, California
Royal Tunbridge Wells, United Kingdom
Bournemouth
over a year ago
Manchester, United Kingdom
over a year ago

See all questions (28)

Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“10th floor quiet with good views”
 of 5 bubbles RikP419, 26 Nov 2016 | Read review
“high room away from street, back side noisy in summer on when pub across the road gets out.”
 of 5 bubbles PandGP, 31 Oct 2016 | Read review
“Higher rooms better.”
 of 5 bubbles JennyWorrell, 27 Oct 2016 | Read review
“Get a high-up corner suite”
 of 5 bubbles GCHHawaii, 26 Oct 2016 | Read review
“dont get a room overlooking lobby entrance”
 of 5 bubbles sweetvernon, 26 Oct 2016 | Read review
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