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09/07/2017 10/07/2017
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    Best Western Plus Carlton Plaza Hotel

    642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
    Hotel website
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    Savings alert: 34% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 181
          US$ 142
          US$ 181
          US$ 142
          US$ 181
          US$ 142
          Traveller (128)
          Room & Suite (219)
          Dining (26)
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          Overview
          • Excellent51%
          • Very good36%
          • Average10%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “valet parking” (106 reviews)
          “london tube” (16 reviews)
          “valet service” (49 reviews)
          Free Wifi
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Fitness centre
          Kitchenette
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Offers from Best Western Plus Carlton Plaza Hotel
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
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          Rooms
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          1 room, 2 adults, 0 children
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          Reviews (1,071)
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          1 - 5 of 1,013 reviews

          Reviewed 2 days ago

          The hotel did not have any hot water for bathing. The staff did not offer solutions the problem and did not appear empowered to make customer satisfaction solutions. I would recommend in the future that staff be empowered to extend the stay gratis for the...More

          Review collected in partnership with Best Western
          Thank corilynng
          Hotel's Favourite
          Reviewed 3 weeks ago

          We loved our stay here (one night). Parking was $20 but so easy--valet all the way. And the staff was great, kind, friendly and helpful. The room was clean and had a great kitchenette. Kids loved watching tv, parents liked having our own room. Good...More

          1  Thank christinahO5389NO
          Response from Haley C, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 1 week ago

          Thank you for your review christinahO5389NO. We have parking for the high summer season for $20 CAD a night with a complimentary valet service. This also comes with unlimited in and out privileges. Our staff in the front and back of house are really what...More

          Reviewed 4 days ago

          Location is quite nice. Staffs are perfect. The price to quality ratio is over average. Need to improve parking service and air conditiong. Not enough elevator to cover whole customes. Available to borrow bicycle to trip around hotel.More

          Review collected in partnership with Best Western
          Thank 459sangminc
          Response from Haley C, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 2 days ago

          Thank you 459sangminc for writing us this review. We certainly agree that being located in the centre of Downtown Victoria places us a great area for walking and to offer complimentary bicycles to our guests!We provide Valet Parking inclusive in our very reasonable parking fees:...More

          Reviewed 4 days ago

          The best thing about this hotel is that it's smack in the middle of downtown so walking distance not everything. The rooms were in need of renovation and some better appointments. there is no lounge to have a glass with friends. the service was great...More

          Review collected in partnership with Best Western
          Thank B7288CFjohnr
          Response from Haley C, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded yesterday

          Thank you very much to the writer for this review about our staff and the property B7288CFjohnr. Thank you as well for providing such important information. It's great to hear you enjoyed our fitness center and The Ruby! The noise that is referenced in the...More

          Reviewed 1 week ago

          I will say that this is the fourth stay at this hotel and all have been satisfactory. Sometimes though satisfactory is not enough and for the first time myself and the individuals that travel as part of our returning group may be looking for alternatives...More

          Thank efly
          Response from ChrisWatson27, General Manager at Best Western Plus Carlton Plaza HotelResponded 4 days ago

          Thank you Elfy for such kind comments about our staff. We are so lucky to have such helpful front desk staff able to assist with guest needs, wonderful housekeeping staff that work as hard as they do to ensure the room is perfectly clean, and...More

          Best Western Plus Inner Harbour
          1,766 reviews
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          1,994 reviews
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Room Service
          • Hotel Amenities
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Room Service
          • Business Centre with Internet Access
          • Multilingual Staff
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          Details
          • Price range
          • US$ 149 - US$ 329 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #12 Business Hotel in Victoria
          • #18 Family Hotel in Victoria
          • #23 Romantic Hotel in Victoria
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 103
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, TripOnline SA, Priceline, Best Western, Ctrip TA, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Plus Carlton Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Canada >
          • British Columbia >
          • Vancouver Island >
          • Victoria Capital Regional District >
          • Victoria
          • Also Known As
          • Best Western Victoria ,
          • Victoria Best Western
          Add Photo Photos
          Traveller (128)
          Room & Suite (219)
          Dining (26)
          Pool & Beach (1)
          Hotel & Grounds (95)
          Bathroom (8)
          Business Centre & Event Rooms (2)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          coralrf
          Hi, are you dog friendly?
          24 December 2016|
          Answer
          Response from ChrisWatson27 | Property representative |
          Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
          0
          Votes
          coralrf
          Hi, are you dog friendly?
          24 December 2016|
          Answer
          Response from Haley C | Property representative |
          Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca... More
          0
          Votes
          Steve S
          what is the best way to get to the airport
          5 October 2016|
          Answer Show all 7 answers
          Response from Sirhc007 | Reviewed this property |
          Airport bus
          0
          Votes
          Room Tips
          "Be aware that the rooms facing the street can be a bit noisy in the evenings."
          Read review
          "Try to pick a room not facing the front"
          Read review
          "go for a suite with all the necessities for a longer stay."
          Read review
          "Our room was on the 4th floor, overlooking Johnson St. The street traffic is minimal at night."
          Read review
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