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Best Western Plus Carlton Plaza Hotel

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Traveller (144)
Room & Suite (238)
Dining (26)
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Overview
  • Excellent52%
  • Very good35%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“valet parking”(115 reviews)
“london tube”(17 reviews)
“great location”(145 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Best Western Plus Carlton Plaza Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,213)
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1,146 results
Traveller rating
589
406
109
28
14
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LanguageEnglish
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589
406
109
28
14
Show reviews that mention
All reviewsvalet parkinglondon tubegreat locationvalet servicedowntown victoriajohnson streetwithin walking distancebest westernsfront desk staffcentral locationupgraded to a suiteattached restaurantper daysofa bedfew blockstourist attractionsgovernment street
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1 - 5 of 1,146 reviews
Reviewed 3 days ago

As you can tell, this property is in a great location. Rooms are great but the suites are perfect. Seating area to entertain or watch TV as well as a little kitchenette. So if you are staying more then 2 days, you could take advantage...More

Thank todb242
Hotel's Favourite
Reviewed 6 January 2018

We spent this past Christmas and New Years in Victoria and had the pleasure of staying, once again, at the Best Western Plus Carlton Plaza Hotel on Johnson Street. It is close to all the downtown attractions, easy and interesting walking distances to the inner...More

4  Thank craigt319
Response from Elsa M, Guest Relations Manager at Best Western Plus Carlton Plaza HotelResponded 1 February 2018

Thank you, Craig, for staying with us at the Best Western Plus Carlton Plaza, and for taking the time to write a review! I'm happy to hear that you enjoyed your stay with us in the heart of downtown Victoria - thank you very much...More

Reviewed 4 days ago

Loved the location, was within walking distance from the Save On Centre. Room was clean and spacious and the staff were great as well. Beds were extremely comfortable. Loved that we were able to text the front desk for anything that we needed including the...More

Thank Colin F
Reviewed 2 weeks ago

Professional staff who are extremely courteous and efficient. Completely pleased with our stay. Workout room was a little lacking, but not a detractor from the stellar accommodations. Great food within walking distance also.

Thank Bobby N
Reviewed 2 weeks ago

The hotel is right in downtown Victoria within easy walking distance of Beacon Hill Park, the Provincial Museun, restaurants, shopping, etc. . Valet parking only but price is reasonable. We had a kitchenette in our room which we did not use but which would have...More

Review collected in partnership with Best Western
Thank Mary M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$ 118 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Victoria
#15 Family Hotel in Victoria
#22 Romantic Hotel in Victoria
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 118 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Victoria
#15 Family Hotel in Victoria
#22 Romantic Hotel in Victoria
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (144)
Room & Suite (238)
Dining (26)
Pool & Beach (1)
Amenities (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sschorr
6 April 2018|
AnswerShow all 8 answers
Response from Glassman3300 | Reviewed this property |
There are plenty of cabs around or even just use a backpack.
0
Votes
Vantraveler19
8 February 2018|
Answer
Response from Elsa M | Property representative |
Hi Vantraveler19, I'm afraid we are not pet friendly. Sorry about that!
0
Votes
coralrf
24 December 2016|
Answer
Response from ChrisWatson27 | Property representative |
Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
0
Votes
Room Tips
"As with any hotel, especially for your first visit, ask them for a complimentary upgrade."
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"Never , ever take a room by the ice machine or the elevator ."
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"The elevator was basically in our room. Yet they do not run this elevator from 11pm to 7pm. Great idea. Even..."
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"All rooms are good"
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