Hotel Grand Pacific
463 Belleville Street, Victoria, British Columbia V8V 1X3 Canada
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Room & Suite (516)
Dining (39)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 46 hotels in Victoria
Location
Cleanliness
Service
Value
Travellers' Choice
Facing Victoria's Inner Harbour and adjacent to the British Columbia Legislature, the Hotel Grand Pacific, recently voted World's Best, Top 500 places to stay by Travel + Leisure Magazine, is 2 blocks from Victoria's downtown restaurant and shopping scene, 2 blocks from the Victoria Conference Centre and 5 blocks from Fisherman's Wharf, a working harbour surrounded by an array of food kiosks, unique shops and ecotour adventures. The Victoria of today is urban, outdoorsy, culinary and hip. Experience Victoria today. Please call Hotel Grand Pacific directly and ahead of time to personalize your experience with us with your needs and requests.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Harbour View
Languages Spoken
English, French, Chinese, German and 2 more
Location
Full view
94Great for walkers
Grade: 94 out of 100
53Restaurantswithin 0.5 km
40Attractionswithin 0.5 km
Contact
463 Belleville Street, Victoria, British Columbia V8V 1X3 Canada
Getting there
See all nearby hotels
2833Reviews39Q+A100Room tips
Reviews
Traveller rating
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- 26
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Popular mentions
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Most Recent
Everything about the hotel is excellent! More than accommodating to whatever you may need. Far exceeds expectations of service and cleanliness! Great location, within walking distance from many Victoria sights and venues.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
A very classy place to stay and such a great location to enjoy all the sights and sounds of this beautiful city. Always a pleasure to stay here. This is my third time staying at this hotel and every time it has never disappointed us.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Reid James, General Manager at Hotel Grand Pacific
Responded 2 days ago
Thank you for your review! We are so happy you enjoyed your stay with us. We'll see you next time!
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Great hotel Great location. I would have given a 5 star but the bed. Our bd was so hard. If you like a very firm mattress then this is the place. The staff was excellent, and the welcoming package for our small dog was a nice surprise, our dog loved it.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Reid James, General Manager at Hotel Grand Pacific
Responded 2 days ago
Thank you for taking the time to write us a review George! We appreciate your feedback and are glad you enjoyed your time with us.
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We came to Victoria to celebrate our 50th wedding anniversay. The Grand Pacific was the perfect place for us. We had a wonderful suite and enjoyed walking in the neighborhood, inner harbour and ďowntown Victoria. Overall it was a great place to stay.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Reid James, General Manager at Hotel Grand Pacific
Responded 2 days ago
Thank you for making us a part of your 50th anniversary! We are so happy you enjoyed your stay and appreciate you taking the time to write us a review.
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Picked the hotel because it overlooked the water. Even though we paid for a suite, we got a view of the Days Inn and Best Western, The hotel was not busy. They could have easily chosen to put us in a better room. The hotel needs some updating. Uninspired room. Room service delivered wrong thing for breakfast. We never got the right thing because we had to leave.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
The Hotel Grand Pacific was a wonderful hotel! It's situated right in the heart of everything. They have a restaurant on the premises but if you wanted another option, there are several close by. If you are taking the Black Ball Ferry, the hotel is directly across the street. The employees were so nice we felt like we were apart of the family. I would definitely recommend this hotel
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Reid James, General Manager at Hotel Grand Pacific
Responded 1 week ago
Thank you for your kind review! We are so happy to hear that your enjoyed your stay and hope to see you again soon.
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This site is grand and impressive yet very comfortable and inviting. Service was top notch and friendly. The hotel is amazingly clean and immaculate. So close to all amenities and the site restaurant is top notch for food and service. Rooms are quiet, clean and well appointed, with solid internet. This is a fairly expensive hotel but you will not find anything that does not meet very high standards across the board for your stay.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Reid James, General Manager at Hotel Grand Pacific
Responded 1 week ago
Hello! Thank you for taking the time to write us a great review. We are so happy that you enjoyed your stay with us.
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While the hotel seems a little tired the Pacific Restaurant more than makes up for it. The food was exceptional, and the staff were so nice and helpful, despite the current difficulties with staffing. We were here with a tour group, had breakfast twice and dinner once. The Sunchoke Soup was a standout, I really liked the Pickles and Hummus too. The bartender is quite knowledgeable and helpful. Avocado Toast for breakfast was a winner, and my husband really enjoyed the Blueberry pancakes. Presentation was outstanding.
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Date of stay: June 2022Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Reid James, General Manager at Hotel Grand Pacific
Responded 4 weeks ago
Hello! Thank you for taking the time to write us a review. We appreciate your feedback and are happy you enjoyed our new menus!
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To keep this short I will just say that the guest services and care and attention was far below what you would hope for in a alleged four-star hotel. Make sure you check your room to see that is exactly what was reserved for a view. I became ill with Covid the first night I was there. I advised the hotel of such in order that staff didn’t come to the room. Not once did I hear from the front desk or management if there was anything that they could help me with. I was isolating and quite sick for two days and they could’ve cared less. No phone call no here’s a number to a medical clinic no can we send up some water or juice or just simply a simple act of kindness checking in. In fact when I was checking out after five days of isolation the front desk clerk told me after a 30 minute wait for a luggage help , that I needed to step away I was still infecting And putting them at the front desk at risk. I was the one wearing the mask they were not. It was just simply ridiculous for what is supposed to be a luxury hotel. Currently they are terribly understaffed. And the ones who are there are otherwise not attentive. I accept that my vacation was totally ruined by Covid but it could have been made less miserable with compassion And kindness by the hotel. But that’s not there business.…
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Date of stay: May 2022Trip type: Travelled solo
Helpful
Response from Reid James, General Manager at Hotel Grand Pacific
Responded 4 weeks ago
Dear Ms. Hunt, please accept my apologies for the lack of attention with your health condition during your recent stay with us. My Team informed me that you were ill but that they did follow up with you on more than one occasion. Perhaps we should have reached out more often. My apologies. I hope you are feeling better. Kind regards,
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I don't know what happened to my first review so I am resubmitting. There was a hole in one inch wide near the window that spanned two room. I could see the light coming from another room and hear TV. They changed the room. Otherwise the customer service is uhelpfull..my institution has made an advance payment in full, and I guess I have to stay in this depressive place for a week. Stay away from this place, it does not deserve 4 stars, it's a scam. I returned to change clothes and observed a man cleaning my room. He did not clean the bathtub or a sink. The hair on the photo is not mine ...anyway I would like to pick my battles and live with mistakes. I should have been less trustful of the stars .learn from me
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Date of stay: June 2022Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Reid James, General Manager at Hotel Grand Pacific
Responded 4 weeks ago
Dear Guest, I consulted our Maintenance and Housekeeping Teams and they have confirmed that we do not have any holes in our walls in any of our guestrooms let alone a hole in the wall that looks into an adjoining guestroom. Finally and this confirms that the review is for another Hotel, we do not have any male Room Attendants working at the Hotel. Kind regards,
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PRICE RANGE
$210 - $375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand pacific hotel, grand pacific victoria
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaJames Bay
NUMBER OF ROOMS
304
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Claim Your Listing Frequently Asked Questions about Hotel Grand Pacific
Which popular attractions are close to Hotel Grand Pacific?
Nearby attractions include Axe and Grind (0.5 km), The Pedaler (0.2 km), and Inner Harbour (0.3 km).
What are some of the property amenities at Hotel Grand Pacific?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Grand Pacific?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Grand Pacific?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Grand Pacific?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Grand Pacific?
Conveniently located restaurants include Legislative Dining Room, Red Fish Blue Fish, and Nourish Kitchen & Cafe.
Are there opportunities to exercise at Hotel Grand Pacific?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Grand Pacific?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Grand Pacific?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Grand Pacific offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Grand Pacific?
The staff speaks multiple languages, including English, French, German, Chinese, Japanese, and Indonesian.