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    The Fairmont Empress

    721 Government Street, Victoria, British Columbia V8W 1W5, Canada
    +1 866-624-0085
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    24/12/2017 25/12/2017
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    US$ 360
    US$ 347
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    Traveller (1538)
    Room & Suite (553)
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    Overview
    • Excellent55%
    • Very good25%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “bengal lounge” (328 reviews)
    “high tea” (383 reviews)
    “afternoon tea” (351 reviews)
    Free Internet
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    4.0 Star Hotel
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    Abigail's Hotel
    1,086 reviews
    #1 of 47 hotels in Victoria
     
    Magnolia Hotel And Spa
    2,843 reviews
    #2 of 47 hotels in Victoria
     
    Chateau Victoria Hotel and Suites
    461 reviews
    #15 of 47 hotels in Victoria
     
    Hotel Grand Pacific
    2,149 reviews
    #13 of 47 hotels in Victoria
     
    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (3,916)
    There are newer reviews for The Fairmont Empress
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    1,091 - 1,095 of 3,690 reviews

    Reviewed 25 February 2016 via mobile

    We finally decided to stay in the Empress, after any trips to Victoria, and we are really glad that we did. The location, right in the heart of downtown, cannot be beat. You can easily walk around the city. The lobby is absolutely stunning. The...More

    Thank Caribby96
    Response from ManagerEmpress, Director, Operations at The Fairmont EmpressResponded 29 February 2016

    Thank you for your comments Caribby96! I am glad you enjoyed your visit to Victoria and our hotel. I hope you will have the chance to visit us again once our renovations are complete. Sincerely, Cole Millen Director, Operations

    Reviewed 23 February 2016 via mobile

    Under renovation right now. Stayed in older part of Hotel. You can hear everything in halls, outside and in rooms next door. This Hotel is in a great location. Such fantastic architecture, will be beautiful once restored. Food was top notch. Service was great.

    Thank Geminicloverdalebc
    Response from ManagerEmpress, Director, Operations at The Fairmont EmpressResponded 29 February 2016

    Thank you for your comments! I am so happy to hear you enjoyed your stay and were provided with fabulous service. I hope you will visit us once the renovations are complete. Sincerely, Cole Millen Director, Operations

    Reviewed 22 February 2016 via mobile

    The Fairmont Empress lives up to its elegant name and history. Situated right on the inner harbour and kitty corner to the legislature you can't get a better place then this. Service is outstanding. However, be prepared for smaller rooms and long hallways. The empress...More

    Thank Marc D
    Response from ManagerEmpress, Director, Operations at The Fairmont EmpressResponded 23 February 2016

    Dear Marc, Thank you for taking the time to review our hotel. It was so nice to read that you thoroughly enjoyed your stay and our location. It is perfect for exploring the local area and visiting the attractions nearby. Phase 1 of our renovations...More

    Reviewed 22 February 2016

    Maybe I should not take points off for my daughter remarked but it kinda does. The grounds are gorgeous. Love the lake and fireworks. Our suite was beautiful but we did have 2 suites together. The staff was very friendly and helpful. The tea party...More

    Thank Kim S
    Response from ManagerEmpress, Director, Operations at The Fairmont EmpressResponded 23 February 2016

    Dear Valued Guest, Thank you for sharing your comments with us. It is so nice to hear that you enjoyed your suites and found our staff to be friendly and helpful. I am glad you enjoyed the fireworks display over the Inner Harbour too. It...More

    Reviewed 21 February 2016 via mobile

    My wife and I just returned from a Valentine's weekend getaway to Victoria. Whenever we go to Victoria we always stay at the Empress because of the exceptional service we always receive. This trip was particularly mentionable due the the above and beyond service provided...More

    Thank Kurt I
    Response from ManagerEmpress, Director, Operations at The Fairmont EmpressResponded 23 February 2016

    Dear Kurt, Thank you for sharing your comments with us. It was a true pleasure to read about your recent experience with our Fairmont Gold concierge. I was thrilled to hear that the staff were able to upgrade you to our Vice Regal Suite and...More

    Abigail's Hotel
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    Hotel Grand Pacific
    2,149 reviews
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 203 - US$ 445 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Victoria
    • #6 Spa Hotel in Victoria
    • #9 Luxury Hotel in Victoria
    • #13 Business Hotel in Victoria
    • #15 Family Hotel in Victoria
    • #16 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 477
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Hotwire, Orbitz, Ctrip TA, Hotels.com, getaroom.com, HotelsforEveryone, Cancelon and TripOnline SA so you can book your The Fairmont Empress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • The Fairmont Empress Hotel Victoria ,
    • Fairmont Hotel Victoria ,
    • Fairmont Hotel Empress ,
    • Empress Hotel Victoria ,
    • Fairmont Victoria ,
    • Victoria Fairmont ,
    • Fairmont Empress Hotel
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    Traveller (1538)
    Room & Suite (553)
    Dining (137)
    Pool & Beach (9)
    Hotel & Grounds (1035)
    Bathroom (53)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 207 hotels in Vancouver Island
    Hotel Grand Pacific
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    .32 km away
     
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    1,086 reviews
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    Nearby Restaurants
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    10 Acres Bistro Bar
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    .18 km away
    Catalano Restaurant & Cicchetti Bar
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    .18 km away
    Nearby Attractions
    Inner Harbour
    4,309 reviews
    .07 km away
    Empress Hotel National Historic Site of Canada
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    Miniature World
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    Victoria Pier
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    Ask a question
    Questions & Answers
    ucartech
    24 October 2017|
    AnswerShow all 4 answers
    Response from John N | Reviewed this property |
    Hello, Congratulations on your choice of hotels in Victoria. The Empress is one of the world's Grand hotels. Your Christmas Eve dinner for four might cost around $75 or $80 per person (USD). There is a 50% discount for... More
    0
    Votes
    Stayorgo7
    19 October 2017|
    AnswerShow all 8 answers
    Response from RichardT870 | Reviewed this property |
    There is a President's Club with a balcony. The terrace on the ground floor is also pleasant and overlooks the harbour.
    0
    Votes
    James M
    11 September 2017|
    AnswerShow all 2 answers
    Response from JulsMelbourne | Reviewed this property |
    Not sure - you could email the Empress with your query and I am sure that they will advise you. Cheers - Jules
    1
    Vote
    Room Tips
    "We upgraded from a standard room to a fabulous harbour view"
    Read review
    "High waterfront rooms are best"
    Read review
    "ask for a harbour view, and obviously, the higher the better"
    Read review
    "657 nice size but not a great view"
    Read review
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