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29/10/2017 30/10/2017
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    The Fairmont Empress

    721 Government Street, Victoria, British Columbia V8W 1W5, Canada
    +1 866-624-0085
    Hotel website
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    29/10/2017 30/10/2017
     11 people are viewing this hotel
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    US$ 262US$ 276
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    Traveller (1508)
    Room & Suite (548)
    Storyboard
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    Overview
    • Excellent55%
    • Very good25%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “bengal lounge” (328 reviews)
    “high tea” (374 reviews)
    “afternoon tea” (348 reviews)
    Free Internet
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from The Fairmont Empress
    Offers & Announcements: 30% OFF & FREE BREAKFAST
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    Hotel Grand Pacific
    2,118 reviews
    #13 of 49 hotels in Victoria
     
    Delta Hotels by Marriott Victoria Ocean Pointe Resort
    1,596 reviews
    #8 of 49 hotels in Victoria
     
    Magnolia Hotel And Spa
    2,805 reviews
    #2 of 49 hotels in Victoria
     
    Victoria Marriott Inner Harbour
    1,377 reviews
    #16 of 49 hotels in Victoria
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (3,840)
    There are newer reviews for The Fairmont Empress
    See the most recent reviews
    Traveller rating
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    11 - 15 of 3,617 reviews

    Reviewed 6 days ago

    We stayed in early October. Non-seasonal rates are much lower. Deborah, our concierge, was very helpful. The Q90 lunch is fantastic. In the past, we had high tea at Empress, but @$75pp, we did tea at the Grand Pacific. The carved woodwork is very impressive...More

    Review collected in partnership with fairmont.com
    Thank edvonlef
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 4 days ago

    Thank you for the lovely comments. I will ensure they are shared with Deborarh. Our location is second to none and provides so many venues within walking distance. We look forward to welcoming you again. Kind regards, Indu Brar General Manager

    Reviewed 6 days ago

    While this is still a great hotel with outstanding service, the most recent renovation that paved the garden paradise and put up a conference center in a different style, and also moved the original grand entrance and replaced it with a jarring boxy entrance, was...More

    Thank lesliiek
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 4 days ago

    I am pleased to read that you enjoyed the historical photos that have been placed throughout the corridors. They give us a glimpse of our beautiful property from many years ago. We hope that we will welcome you again sometime. Kind regards, Indu Brar General...More

    Reviewed 1 week ago via mobile

    We stayed for three nights (using a President's club suite upgrade certificate) in a Junior Suite with the most spectacular harbour view. The renovation has been done nicely. Modern touches while keeping antique pieces in the hallways. It makes you have a historical feel but...More

    Thank Travelling42
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 5 days ago

    Thank you for providing your valued feedback. I am pleased to read that you enjoyed your stay and apologize for the wait that you experienced in Q Bar. This is not the timely service we strive to provide and this will be shared for training...More

    Reviewed 1 week ago

    The charm of traditional Victoria is now lost with the new interior settings and simple updates. Obviously, it is done through the lens of a developer, and not by a hospitality industry expert who would be more focused on providing great customer experience, not just...More

    Review collected in partnership with fairmont.com
    1  Thank alvin1232017
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 5 days ago

    Thank you for providing your feedback. Our restorations are now complete. Our staff strive to provide the best guest service possible to all of our guests. We hope we will have the opportunity to welcome you again. Kind regards, Indu Brar General Manager

    Reviewed 1 week ago via mobile

    This is the most beautiful hotel! We had a wonderful stay, didnt want to leave. The service was great, everyone was so nice and helpful. The views were just beautiful, the parliament building is so lit up at night. Such a great view along with...More

    Thank msghosthunter
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 6 days ago

    Thank you so much for the wonderful accolades. We look forward to your return! Kind regards, Indu Brar General Manager

    Hotel Grand Pacific
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    1,596 reviews
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    Magnolia Hotel And Spa
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    Victoria Marriott Inner Harbour
    1,377 reviews
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 248 - US$ 492 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Victoria
    • #6 Spa Hotel in Victoria
    • #9 Luxury Hotel in Victoria
    • #13 Business Hotel in Victoria
    • #16 Romantic Hotel in Victoria
    • #17 Family Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 477
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Travelocity, Booking.com, Expedia, Orbitz, Cancelon, Hotels.com, TripOnline SA, Ctrip TA, Priceline, Cheap Tickets, Hotwire, HotelsforEveryone and getaroom.com so you can book your The Fairmont Empress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • The Fairmont Empress Hotel Victoria ,
    • Fairmont Hotel Victoria ,
    • Fairmont Hotel Empress ,
    • Empress Hotel Victoria ,
    • Fairmont Victoria ,
    • Victoria Fairmont ,
    • Fairmont Empress Hotel
    Add Photo Photos
    Traveller (1508)
    Room & Suite (548)
    Dining (136)
    Pool & Beach (9)
    Hotel & Grounds (1012)
    Bathroom (52)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Hotel Grand Pacific
    2,118 reviews
    .32 km away
     
    Delta Hotels by Marriott Victoria Ocean Pointe Resort
    1,596 reviews
    .76 km away
     
    Magnolia Hotel And Spa
    2,805 reviews
    .17 km away
     
    Victoria Marriott Inner Harbour
    1,377 reviews
    .25 km away
     
    Nearby Restaurants
    Bartholomew's English-Style Pub
    380 reviews
    .18 km away
    10 Acres Kitchen
    203 reviews
    .12 km away
    Catalano Restaurant & Cicchetti Bar
    398 reviews
    .18 km away
    10 Acres Bistro Bar
    964 reviews
    .17 km away
    Nearby Attractions
    Inner Harbour
    4,248 reviews
    .07 km away
    Empress Hotel National Historic Site of Canada
    1,987 reviews
    .02 km away
    Miniature World
    893 reviews
    .12 km away
    Tourism Victoria Visitor Centre
    59 reviews
    .12 km away
    Ask a question
    Questions & Answers
    James M
    11 September 2017|
    AnswerShow all 2 answers
    Response from JulsMelbourne | Reviewed this property |
    Not sure - you could email the Empress with your query and I am sure that they will advise you. Cheers - Jules
    1
    Vote
    Janiegrannie
    9 July 2017|
    AnswerShow all 10 answers
    Response from Grammer | Reviewed this property |
    I don't remember exactly but somewhere between $60 and $70. Buschardt Gardens has one less expensive around $45
    1
    Vote
    seesophie1
    18 May 2017|
    AnswerShow all 5 answers
    Response from Darren618q | Reviewed this property |
    I don't believe that there is an a la carte menu for afternoon tea but they serve much more than tea and scones. There was more food than we could eat. Scones, sandwiches, desserts, some of which we bought back to our room... More
    2
    Votes
    Room Tips
    "Choose an upper floor with harbour view"
    Read review
    "Ask for harbor view"
    Read review
    "Only visited the restaurant as we were on a cruise ship, so unfortunately didn't have the pleasure of..."
    Read review
    "470 has a great view"
    Read review
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