We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fairmont Empress

Save
Share
Traveller (1961)
Room & Suite (668)
Storyboard
Overview
Hotel website
E-mail hotel
721 Government Street, Victoria, British Columbia V8W 1W5 Canada See on map
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Offers from The Fairmont Empress
Offers & Announcements: Steep & Sleep
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$ 231.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Victoria hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8330a39b296c401a94b978ed50585238", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":155472,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37269445],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":231,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8330a39b296c401a94b978ed50585238","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":252,"lowestMetaPrice":231,"additionalPartner":false,"highestMetaPriceDisplay":252,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":252,"lowestMetaPrice":231,"highestMetaPriceDisplay":252,"hotelName":"The Fairmont Empress","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgzMzBhMzliMjk2YzQwMWE5NGI5NzhlZDUwNTg1MjM4IiwiQUlLIjoiYmU3NTY3MTAwMDFiNDhhYmEzNWU2YTYzZjdlZmQyNjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "US$ 231", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37269445":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (4,403)
Filter reviews
4,153 results
Traveller rating
2,234
1,061
492
242
124
Traveller type
Time of year
LanguageEnglish
More languages
2,234
1,061
492
242
124
Show reviews that mention
All reviews bengal lounge high tea afternoon tea gold floor bengal room president's club tea room old world beautiful hotel deluxe room air conditioning scones butchart gardens harbour view british columbia parliament building visiting victoria
FilterEnglish
Updating list...
1 - 5 of 4,153 reviews
Reviewed today via mobile

I am copying an email (with pictures) sent to the empress after my last visit, to which I received no response whatsoever; I have frequented the empress for many years. Whether visiting for business or pleasure, I’m sure to stop in, if not to stay...More

Thank uk-tori-17
Hotel's Favourite
Reviewed 21 August 2018

A string of recent Fairmont stays in Alberta and British Columbia reminded me that I never reviewed the hotel which gave me confidence in the brand. We visited Victoria in the dead of winter (January 2018) for a college visit to the University of Victoria....More

1  Thank RH0s
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 25 August 2018

Thank you for your wonderful review of the Fairmont Empress. I was very pleased to read your lovely comments about our hotel and the Fairmont brand in general and I am so happy you enjoyed the recent renovations as well as all of your encounters...More

Reviewed yesterday

Fairmont resort is second to none for service, attention and customer satisfaction. to be upgraded without notice was a very pleasant surprise. to end a long trip with style elegance and pleasure can be only described as luxury

Review collected in partnership with fairmont.com
Thank FrequentFlier79199
Reviewed yesterday

We were booked this hotel through a tour company and were not sure what to expect. Upon entering the lobby one has a sense of classic grandeur. We were warmly greeted by the bellman and front desk. Room was quiet, beautiful and bed comfortable. Location...More

Thank Pathfinder768515
Reviewed yesterday

Front desk staff were not immediately friendly because my wife asked about checking in early, and had my credit card. They were condescending to her, but fine when i showed up. Even though she had my credit card and waited in line, they were not...More

Review collected in partnership with fairmont.com
Thank mdaws33
View more reviews
About
Description
Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria's sparkling Inner Harbour with More an iconic presence. The Fairmont Empress, Victoria B.C.’s most iconic hotel, has just unveiled a $60 million dollar restoration.This luxury hotel offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
477
Price range
US$ 214 - US$ 551 (Based on Average Rates for a Standard Room)
Also Known As
The Fairmont Empress Hotel Victoria
,
Fairmont Hotel Victoria
,
Fairmont Hotel Empress
,
Empress Hotel Victoria
,
Fairmont Victoria
,
Victoria Fairmont
,
Fairmont Empress Hotel
Location
Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
477
Price range
US$ 214 - US$ 551 (Based on Average Rates for a Standard Room)
Also Known As
The Fairmont Empress Hotel Victoria
,
Fairmont Hotel Victoria
,
Fairmont Hotel Empress
,
Empress Hotel Victoria
,
Fairmont Victoria
,
Victoria Fairmont
,
Fairmont Empress Hotel
Location
Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Photos
Traveller (1,961)
Room & Suite (668)
Dining (182)
Pool & Beach (11)
Amenities (56)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 206 nearby hotels
Union Club of British Columbia
226 reviews
.09 km away
Magnolia Hotel And Spa
3,102 reviews
.14 km away
DoubleTree by Hilton Hotel & Suites Victoria
1,142 reviews
.18 km away
The Strathcona Hotel
522 reviews
.22 km away
Nearby RestaurantsSee all 3,075 nearby restaurants
10 Acres Kitchen
326 reviews
.09 km away
Bartholomew's English-Style Pub
477 reviews
.15 km away
Q at The Empress
674 reviews
.05 km away
Milestones
1,180 reviews
.10 km away
Nearby AttractionsSee all 1,708 nearby attractions
Inner Harbour
4,816 reviews
.09 km away
Victoria Bug Zoo
775 reviews
.16 km away
Miniature World
1,007 reviews
.08 km away
Empress Hotel National Historic Site of Canada
2,142 reviews
.07 km away
Questions & Answers
Ask a question
Marti S
11 July 2018|
AnswerShow all 3 answers
Response from ToriM | Reviewed this property |
As noted by other travellers, check out time is 11. Try joining the Fairmont Club rewards system and you are more likely to get a room upgrade and flexibility with checkout. Any hotel will usually store your luggage for... More
0
Votes
Marti S
11 July 2018|
AnswerShow all 7 answers
Response from AnneS6888 | Reviewed this property |
Check out time is 11am. They stored our luggage while we were gone for hours whale warching.
1
Vote
v132z
13 June 2018|
AnswerShow all 5 answers
Response from Stephen S | Reviewed this property |
yes, I think they are all renovated - we saw no works going on. we were offered 'renovated rooms at booking and check-in, just call the hotel direct
1
Vote
Room Tips
"Lagoon view is great."
Capulcu
2 days ago
Read review
"I chose a room with the harbour view, no traffic noise after 9:00pm"
MandMT
2 days ago
Read review
"If you want to splurge, upgrade to Gold, with a harbor view. Gives you access to the Gold lounge, too."
johncD5609MI
2 days ago
Read review
"Rooms in the far wing are quietest...."
329JohnP329
3 days ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing