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La Grande Residence at the Sutton Place Hotel Vancouver

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224 Reviews from our TripAdvisor Community

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There are newer reviews for La Grande Residence at the Sutton Place Hotel Vancouver
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Showing 215: English reviews
Brentwood, Tennessee
Reviewed 2 March 2016

We stayed several days in La Grande Residences and thoroughly enjoyed our stay. From the helpful valets/porters to the friendly front desk staff, we felt welcomed right from the start. Our updated apartment was nicely appointed and very comfortable. The living and dining areas are tastefully decorated and nice to have for an extended stay. The kitchen is modern and...

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Helpful?
Thank Southernredhead
Rahul M, Front Office Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Southernredhead, Thank you very much for your review I am delighted to learn that we were able to leave a positive and lasting impression on you during your stay with us. Our goal is to provide you with exceptional service and to ensure that each and every one of your stays with us is a most pleasant and memorable...

Durham, United Kingdom
Reviewed 27 February 2016 via mobile

La Grande Residences have had a refurb! I visit Vancouver a few times a year, and stayed at La Grande Residences last September. Last time I stayed, everything was fine but everything looked a little tired. It was ok for a few days work but not somewhere I would necessarily choose to stay for a vacation. What a difference a...

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Helpful?
Thank fadryn
Rahul M, Front Office Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Fadryn, Thank you for taking the time to provide your feedback following your recent stay with us. We are so pleased to read that you had the opportunity to experience our recent upgrades. Thank you for your comments regarding the gym, we will certainly keep them in mind should there be plans to update that area as well. Thank...

Perth
Reviewed 19 January 2016

We recently spent 2 weeks here with our adult children. The location is excellent and the apartment was quiet for a downtown hotel. There is some noise from the ambulance traffic to the nearby hospital but that can't be avoided anywhere in that area. The 2 bedroom apartment was very spacious with a well equipped kitchen .There is an excellent...

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Helpful?
Thank BillySpuds
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your experience with the TripAdvisor’s community. We are thrilled to learn that you enjoyed the location and our spacious fully furnished two-bedroom extended-stay suites at La Grande Residence tower. We sincerely appreciate your feedback and apologize for any inconvenience you experienced. We do have several two bedroom suites that have splitable beds. Your constructive...

New York City, New York
Reviewed 9 January 2016

I stayed here for one night only. I didn't get room service or use any of the amenities - so my review is limited to check in, valet, the room, and general appearances. The Sutton is in a prime location in downtown. It is well regarded in the city as a higher end hotel. The property is definitely aging (you...

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Helpful?
Thank aksunder
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at La Grande Residence at The Sutton Place Hotel. We appreciate your compliments for our service and constructive feedback. Please rest assured we have an ongoing program to upgrade the elevators and guestrooms. We thank you for your business and hope to have the opportunity to welcome you back soon. Regards

Sherwood, Oregon
Reviewed 5 January 2016

Our family of three checked in on Christmas Day and stayed till Jan. 30th. We got there around 3:30 pm.and there was no line for check-in, and I requested for modern refurbished room, and got it. The room was clean and nice with full kitchen. The staffs were very helpful especially the concierge team. I asked them to make a...

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Helpful?
Thank mountain mama k
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear guest, Thank you for choosing to stay at La Grande Residence during Christmas. I am sorry to learn of your car incident at another location. We appreciate your comments in regards to our services and cleanliness of our rooms. We hope to welcome you back to your home away from home in Vancouver in the near future.

Gold River, Canada
Reviewed 28 December 2015

We stayed for 4 nights in a 2 bedroom apartment on the 8th floor over Christmas. Really, very nice, cozy, spacious, clean, with balcony. Ensuite bathroom in one of the bedrooms. There is also a full modern kitchen, with everything you need, really nicely done. Nothing to complain about at all for this apartment!!. The staff were exceptional, housekeeping very...

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Helpful?
Thank Brenda B
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear guest, Thank you for celebrating Christmas at La Grande Residence at The Sutton Place Hotel. We are glad to learn that you enjoyed your stay. It is with great pleasure for me to share your compliments with the management and staff. We value your business and hope to have the opportunity to welcome you back soon. Thank you.

Singapore
Reviewed 10 December 2015

The hotel is rated a 4.5 star but I feel it falls short of such a rating. Yes the location is good with shopping and restaurants nearby but there are a few shortcomings. It does not have the ambience of a high class hotel. The rooms seem a little old though they are neat and the wifi is expensive. The...

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1Thank bpr81
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, We greatly appreciate the time taken to share this feedback. We are one of the few hotels in Vancouver with European charm and offer exceptional service with first-class amenities. We offer complimentary WIFI in our lobby areas as well as value-added room packages on our website. Thank you for choosing The Sutton Place Hotel Vancouver, we value your...

Toronto Canada
Reviewed 20 November 2015

I can't recommend the residences here enough. I Stayed here back in April and enjoyed it so much I returned in October with friends and we each had an apartment. Everyone from the valet to the concierge was amazing. I had mail delivered to the hotel, it was waiting in my room upon check in, the valet was quick and...

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Helpful?
Thank Leines123
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback following your recent stay with us. We are so pleased to read of your stay was an enjoyable one. We appreciate your business and look forward to welcoming you back to your home away from home in Vancouver. Thank you.

Regina, Canada
Reviewed 12 November 2015

We have stayed here before but the new modern design apartments are beautiful and great place to stay. Between the amazing location and the beautiful room, we will be staying here from now on while in Vancouver.

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Thank JandLfromRegina
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for again staying at La Grande Residence, it is lovely to hear that you enjoyed the newly refurbished modern suite. We appreciate your business and hope to welcome you back soon. Regards,

Kelowna, Canada
Reviewed 7 November 2015

The La Grande Residence is a perfect place to stay with little ones or actually family of all ages! The suites are comfortable, clean and have full kitchens which is a nice option. We have been guests there a few times and have always found the accommodations good and the staff very accommodating.

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Helpful?
Thank TravelBugKelowna
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your loyal patronage of The Sutton Place Hotel and for taking the time to share your experience following your recent stay at La Grande Residence at The Sutton Place Hotel. We appreciate your feedback and look forward to welcoming you back to your home away from home. Best regards

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about La Grande Residence at the Sutton Place Hotel Vancouver

Address: 845 Burrard Street | at the Sutton Place Hotel, Vancouver, British Columbia V6Z 2K6, Canada
Region: Canada > British Columbia > Vancouver > West End
Price Range: ₹ 11,465 - ₹ 30,369 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — La Grande Residence at the Sutton Place Hotel Vancouver 4.5*
Number of rooms: 164
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Vancouver
#25 Luxury Hotel in Vancouver
#34 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from La Grande Residence at the Sutton Place Hotel Vancouver staff and other travellers.
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Questions? Get answers from La Grande Residence at the Sutton Place Hotel Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the front of the hotel, Burrard Street, and was just fine.”
 of 5 bubbles Hornpipe, 3 Nov 2016 | Read review
“Higher rooms have a better view.”
 of 5 bubbles 26Traveller1216, 19 Sep 2016 | Read review
“Could not possibly recommend this place to anyone”
 of 5 bubbles 426TonyB, 29 Aug 2016 | Read review
“When booking, I had to say 4 adults , 2 kids, most will not let you book 6 adults in one room.”
 of 5 bubbles jt2357, 19 Aug 2016 | Read review
“2 bedroom suites were spacious and well equipped.”
 of 5 bubbles Rascaloidus, 16 Aug 2016 | Read review
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