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Vancouver Marriott Pinnacle Downtown Hotel

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1,665 Reviews from our TripAdvisor Community

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There are newer reviews for Vancouver Marriott Pinnacle Downtown Hotel
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Showing 1,558: English reviews
Alberta
Reviewed 6 October 2014

Needed a hotel close to Canada Place for our cruise - stayed only 1 night, enjoyed the time although short. Didn't get to fully appreciate all the amenities. Short walk to 7-11 for late night snack. Busy restaurant, so a walk to Tim Hortons for morning coffee! Room was a tad small, but very clean, modern and comfortable. Helpful, professional...

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Helpful?
1Thank AlbertaJoyW
Kettering, United Kingdom
Reviewed 4 October 2014

We stayed here for a couple of nights on our tour of the Rockies.The rooms were spacious and the beds very comfortable.Breakfast was good.A very busy hotel,but we felt the hotel was more for business and wi-fi was only free in the lobby,quite expensive in your room.Nicely situated within easy reach of the harbour and shops.Overall though,a good hotel.

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Helpful?
1Thank Glenys K
west yorks.
Reviewed 3 October 2014

This hotel is very handily placed for visiting Canada Place. The room we had was very clean and the bed was extremely comfortable. The staff were friendly and helpful and pointed out places to visit on the free map they gave us. WiFi was free if you stayed in the lobby. For some reason the tea and milk in our...

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1Thank yorksramblingrose
Massachusetts
Reviewed 3 October 2014

Great location, with amazing view of waterfront. The staff is very professional, helpful and friendly. The best I have encountered in a long time. There is always a smiling face, whether it is a bellman or a greeter out in the lobby to help you. The front desk personnel, wait staff and bar staff are all very nice and go...

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1Thank mindylee
Fort Lauderdale, Florida
Reviewed 2 October 2014

This is a very nice hotel with a nice restaurant. The location was very convenient to the touristy places around. Rooney at the front desk set us up in a room that had a nice view of the water and seaplanes from one of the windows. Was traveling there with friends and turned out to be a great stay.

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Helpful?
1Thank Jay201146
VanMarriottPinnacle, General Manager at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review

Dear Jay201146, Thank you for taking the time to provide some feedback. I am delighted to hear you had such a pleasant stay with us. Our associates strive to provide the best hotel experience to each and every guest, and I am very proud to be able to relay your fantastic review back to them. Rooney is an excellent example...

Dresden, Germany
Reviewed 2 October 2014

Nice, clean rooms and wonderfully friendly staff. It's primarily a business hotel, so everything feels very neat and put together. Great location - only a block or so walk to the harbor, and centrally located so you can easily walk to both Stanley Park and Gastown/Chinatown. The taxis are surprisingly cheap in Vancouver if you need to go somewhere farther...

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2Thank DahliaMarie
Hong Kong, China
Reviewed 2 October 2014

Just stayed at this Marriott property for 7 days and was impressed with its downtown location and clean, well to do rooms. Overall experience was good, with check-in and check-out smooth and staff generally very helpful. A couple of suggestions which would make the traveller's experience improve:- free wifi only available in lobby -could do better with in-room free wi-fi...

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Helpful?
1Thank Michael L
VanMarriottPinnacle, General Manager at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review

Dear MJ8, Thank you for providing some feedback from your recent stay with us. I'm pleased to hear you enjoyed your visit and received such helpful service from our associates. I apologize for your disappointment in our internet offerings. As a managed Marriott hotel, we are still mandated to charge for Wi-Fi, with free access available in our lobby and...

New Westminster, Canada
Reviewed 1 October 2014

Being a resident of Vancouver, but living in London, I recently stayed here on a quick stop over to deal with some things in Vancouver. I thought the staff, right from walking in, were quite friendly and professional. Any question you could possibly have they would get you an answer. Once I got to the room I was quite impressed...

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Helpful?
1Thank jeffsumm
VanMarriottPinnacle, General Manager at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review

Dear jeffsumm, Thank you so much for choosing to stay with us during your recent trip home to Vancouver! We're glad to hear you received such friendly and professional service from our team. All of our associates work to provide the best hotel experience to each and every guest. We look forward to welcoming you back when your travels bring...

Melbourne, Australia
Reviewed 1 October 2014

The Marriott is a great place to stay. You can walk to the shops, to the ship terminal and there are plenty of restaurants nearby.. The rooms are spacious and have the most comfortable beds. I would like to thank Sean for assisting me with a sick guest in a time of need. He was with me the whole time...

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Helpful?
1Thank Amanda S
VanMarriottPinnacle, General Manager at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review

Dear Winnie999, Thank you for taking the time to provide some feedback on your recent stay with us. We were so glad to hear our Front Office Manager Sean was able to provide such great customer service. We strive to provide the best hotel experience to each guest. We look forward to welcoming you back to our hotel when your...

Huntington Beach, California
Reviewed 1 October 2014

We stayed two nights before a Holland America Cruise, and had a terrific stay at this hotel. It was top notch Marriott, in a location that worked beautifully for us. We enjoyed walks to the Canada Place, and local shops - as well as nice night walks to dinner at Pink Elephant Thai a few blocks away. This location felt...

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2Thank lauranlauren

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The awe-inspiring North Shore Mountains set the stage for a wonderful stay here at the Vancouver Marriott Downtown Hotel. Located in the heart of Downtown we are just steps away from the Cruise Ship terminal and the Vancouver Convention Centre. We welcome business and leisure travellers here to the waterfront with beautifully designed accommodations and first-class service. Most of our rooms offer excellent views of downtown Vancouver, or of Coal Harbour and the mountains. Dine in Showcase Restaurant and Bar, where you can find exceptionally delicious West Coast cuisine- Showcase is the place that locals and guests feel at home while discovering something new. ... more   less 

Additional Information about Vancouver Marriott Pinnacle Downtown Hotel

Address: 1128 W Hastings St, Vancouver, British Columbia V6E 4R5, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: ₹ 13,370 - ₹ 30,017 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vancouver Marriott Pinnacle Downtown Hotel 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Marriott Vancouver
Vancouver Marriott
Hotel Style:
#9 Green Hotel in Vancouver
#14 Luxury Hotel in Vancouver
#21 Family Hotel in Vancouver
#22 Business Hotel in Vancouver
#29 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Vancouver Marriott Pinnacle Downtown Hotel staff and other travellers.
24 questions
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Phoenix, AZ
over a year ago
East Brunswick, New Jersey
East Brunswick, New Jersey
over a year ago
England

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Questions? Get answers from Vancouver Marriott Pinnacle Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper levels facing the water offer best views”
 of 5 bubbles 335bradf, 7 Jan 2017 | Read review
“floors 18+ have better views of Coal harbour”
 of 5 bubbles robdN7650AW, 4 Jan 2017 | Read review
“Try to get water views; pretty views of mountains across the water.”
 of 5 bubbles Mjames026, 27 Dec 2016 | Read review
“Harbour view rooms on floors above 16”
 of 5 bubbles Baylovers, 26 Dec 2016 | Read review
“Higher floor overlooking the bay. Large, fantastic view, beautiful room. Large and sunny”
 of 5 bubbles 418maryanns, 13 Dec 2016 | Read review
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