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Pinnacle Hotel Vancouver Harbourfront

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Pinnacle Hotel Vancouver Harbourfront
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2,553 Reviews from our TripAdvisor Community

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There are newer reviews for Pinnacle Hotel Vancouver Harbourfront
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Showing 2,440: English reviews
Tallinn, Estonia
Reviewed 20 August 2016

This hotel is located very close to Coal harbour and Gas town and has a good standard. As most better hotels it is a bit expensive and in other cities you would get even more for your money. But overall the hotel is very good.

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Helpful?
Thank Ulf J
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Ulf J, Thank you very much for great review. I hope that your adventures around the Harbourfront were spectacular. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Reviewed 19 August 2016

My room had the most GORGEOUS view of the harbour... very close to First Canadian place so you can walk around the sea wall. Rooms were quite spacious ... the staff was very friendly.. would most definitely consider staying here again.

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Helpful?
Thank Melissa G
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Melissa G, Thank you for your glowing review! We look forward to your return in the near future. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Boston
Reviewed 19 August 2016 via mobile

My only complaint was the price. Our third night was about $100 more than the first two nights, due to proximity to a weekend. Our harbor view room on the 15th floor had a fantastic view and we could actually open the windows and get the fresh air and breeze. The staff that we dealt with were all very friendly....

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Helpful?
Thank lross13
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Lross, Thank you very much for your feedback. I agree that our Harbourfront rooms have breathtaking views of the water and local mountains. I will be sure to share your glowing review with my colleagues, they are always proud to hear how much you enjoyed your stay. We look forward to your return. Respectfully, David Stevenson-Moore Director of Operations...

Sioux Falls, South Dakota
Reviewed 19 August 2016

The room was a little small, but the comfortable beds made up for it. The TV did not work and we did need to call at least 3 times for them to get it to work... I don't think unplugging and plugging it back in is a very good fix :(

Review collected in partnership with this hotel
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Helpful?
Thank maryhB3672VV
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Mary, Thank you very much for your review. I am glad to hear that you had such an enjoyable sleep! I will be sure to look into your TV concern as this method of correction is concerning. We look forward to welcoming you back soon. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca

Boston, Massachusetts
Reviewed 18 August 2016

This is a tired property that is clearly designed for cruise passengers and overnight airline flight crews stays. There is a clear lack of attention to details on the part of staff and the management -- the elevators (when working -- one was out of service all weekend) are horribly slow, food was left in the hallway for two days...

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Helpful?
Thank rocketjay
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Rocketjay, Thank you very much for your feedback. I am sorry to hear that you stay was not up to the world class standards that we are so proud to offer. Although we do not have a ramp in the lobby due to space limitations, we do offer an elevator to shuttle you between the two lobby levels. I...

Reviewed 18 August 2016

Although our stay was very brief the hotel, staff and amenities were exceptional! The bell staff created our group of 11 (and extensive amount of luggage from our 12 day Alaskan adventure) with smiles and lots of helpful information. They didn't seem 'put out' by our need to store our 20 bags at all! The front desk staff was also...

Review collected in partnership with this hotel
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Helpful?
Thank Sheila H
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Sheila H, Thank you very much for your glowing review. We are always hoping to exceed our guests expectations. I know my team will be extremely pleased to hear that all their recomndations were spot on. We do hope that you are able to return soon for a longer stay to experience more of Vancouver. Respectfully, David Stevenson-Moore Director...

Reviewed 17 August 2016

The staff is very friendly and helpful. The rooms are quiet and comfortable. I enjoyed 3 nights of great sleep. We enjoyed several meals in the hotel restaurant (P2B). The waitstaff was attentive and genuine. The food was very good, served promptly and reasonably priced. It is conveniently located near Vancouver Plaza and all the harbour sights and activities. I...

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Helpful?
Thank Betsydoggie
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Betsydoggie, Thank you very much for your great feedback. I will be sure to share your praise with all my colleagues. We look forward to your return. Respectfully, David Stevenson-Moore Director of Operations

Victoria, Canada
Reviewed 17 August 2016

Great centrally located hotel just about five minutes from Convention Centre/Jack Poole Plaza and Robson Street. Recommend for business or vacation. Great views if you are on harbour side. Decent restaurant (if not a bit pricey). Hot tub/pool and fitness centre and near public transportation.

Review collected in partnership with this hotel
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Helpful?
Thank TravellingDuo4
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear TravellingDuo4, Thank you for your review. I am glad to hear that you enjoyed the hotel and the surrounding area. We look forward to your return. Respectfully, David Stevenson-Moore Director of Operations

Nanaimo, Canada
Reviewed 17 August 2016

This hotel has a great location but the service was substandard and the rooms and decor were old and dated. Multiple elevators were broken. It definitely was not worth the $500 we paid to stay there for one night.

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Helpful?
Thank kristinek266
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Kristinek266, Thank you very much for your feedback. I am sorry to hear that you did not enjoy your stay and that there were delays with an elevator. If you would like to discuss your concerns further, please do not hesitate to contact me directly at dsmoore@pinnaclehotels.ca. I look forward to hearing from you. Respectfully, David Stevenson-Moore Director of...

Nottingham, United Kingdom
Reviewed 16 August 2016 via mobile

This hotel has a good location near the habour front, watching sea planes take off from our window. Friendly helpful staff. Good facilities. Excellent value for money! You got to go to the ice cream parlour near by called bella gelateria! Also a must visit is Stanley park easily walkable and English bay for a paddle to say you've been...

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Helpful?
Thank trumanclare
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Trumanclare, Thank you very much for your review. Our location is truly ideal for anyone wishing to explore Vancouver. I hope that you enjoyed your swim. Respectfully, David Stevenson-Moore Director of Operations

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and breathtaking harbour views, the Pinnacle Vancouver Harbourfront Hotel welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom Coal Harbour location provides a well-designed harbourfront escape, with locally inspired full-service amenities and personalized services your stay in Vancouver will be one to remember. ... more   less 

Additional Information about Pinnacle Hotel Vancouver Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: ₹ 8,876 - ₹ 27,603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel Vancouver Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#23 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#40 Family Hotel in Vancouver
#41 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel Vancouver Harbourfront staff and other travellers.
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Questions? Get answers from Pinnacle Hotel Vancouver Harbourfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room with a view”
 of 5 bubbles laurem1453, 17 Feb 2017 | Read review
“Request harbour front rooms”
 of 5 bubbles Glenda2233, 14 Feb 2017 | Read review
“The harbourside rooms are quieter and have a lovely view”
 of 5 bubbles hpattison, 13 Feb 2017 | Read review
“A room on a high floor facing the harbour offers the best views .”
 of 5 bubbles Macs-uk, 12 Feb 2017 | Read review
“Harbour views are nice, but city views are not too bad.”
 of 5 bubbles MichaelL55, 29 Jan 2017 | Read review
5 of 5