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Best Western Plus Chateau Granville

Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Chateau Granville
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1,172 Reviews from our TripAdvisor Community

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Showing 1,110: English reviews
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Prairieville, Louisiana
Reviewed yesterday NEW

The hotel was easy to find and has a garage parking entrance to the rear of the hotel. The room was excellent - very spacious and clean. Great views including a balcony which we enjoyed as it was cool in the 1st week of May. Hotel staff was friendly and helpful. The restraurant connect to the hotel was really good...

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Helpful?
Thank travelerfun01
Brockville, Ontario, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 26 February 2017

After deciding to check out of the horrendous Empire Landmark, I made a last minute booking here (based on my wonderful stay at the Best Western Nelson).The staff were awesome and gave me a comfortable large room with a King bed that had a very soft, heavenly mattress...I was so sore from the Empire Landmark's old mattress, that I went...

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1Thank Jillian S
About Hotel's Favourite Review
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review

Dear Jillian Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and you loved the room and the amenities. We are commended for our ideal location in the heart of Vancouver close to the city’s attractions, shopping, restaurants...

Koblenz, Germany
Reviewed yesterday NEW

Great hotel with the best breakfast ever at the 'Edge' adjacent to the hotel. friendly relaxed atmosphere. Very big room. comfortable beds & room. Just a shame the neighbourhood is dirty & feels unsafe. Some of the shops are very seedy & homeless people everywhere. It is on a good bus route & only a 5 minute walk to Downtown.

Review collected in partnership with Best Western
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Helpful?
Thank carld390
Kelowna, Canada
Reviewed 3 days ago NEW

We are a family of 2 adults and 2 small children, and found The Best Western Chateau Granville to be the perfect place to spend our May Long weekend. Upon check in, the 2 front desk agents were friendly, funny and upbeat. Our room was huge and having the separate living room from the bedroom made it nice to relax...

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Helpful?
Thank LauraR132014
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review

Dear Laura Thank you so much for your wonderful review. We are thrilled that you and your family enjoyed your stay with us and found the rooms to be spacious. Guest satisfaction is of the utmost importance to us, it is great to hear that you found our team to be friendly and helpful. We are delighted that you enjoyed...

Whitney, TX
Reviewed 1 week ago

The Best Western Plus Chateau Granville has a definite European flavor from the small "parking lot" (2 cars) in front to the rooms inside to the attached Edge restaurant. A bit small by American standards the rooms are well equipped and spotlessly clean. The Edge restaurant is very convenient and the food is excellent (reviewed separately). They do not rely...

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Helpful?
Thank JoeKent
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review

Dear Joe Thank you so much for your wonderful review. We are thrilled that you enjoyed your stay with us. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotel promise, with excellent guest service. Thank you for your positive feedback in regard to the Edge...

vancouver island
Reviewed 1 week ago

Yes it can be a pretty sketchy part of Granville but Vancouver is a big city with big city problems! But the location to the Theaters, music venues, Yaletown eateries and shopping makes us come back time after time! The hotel has great front end staff, very clean rooms and comfy beds!

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Helpful?
Thank whistler30
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at Best Western PLUS Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and you loved the room and the beds. Being in the heart of downtown there is a certain level of urban activity that takes place. We are commended...

Vernon, Canada
Reviewed 1 week ago

Hey well and good place to stay. The best Western was quite comfortable and in a great location. It was within walking distance of excellent shopping, dining and walking. The price was very reasonable for Vancouver. The public transit makes it easy to get around.

Review collected in partnership with Best Western
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Helpful?
Thank Julia F
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review

Dear Julia Thank you for your review. We are pleased to know that you enjoyed your stay with us and found the public transit to be convenient. We are commended for our ideal location in the heart of Vancouver close to the city’s attractions, shopping, restaurants and public transportation. Again, thank you for your lovely feedback and for choosing our...

Kelowna, Canada
Reviewed 1 week ago via mobile

Great location if you want to be in the heart of the action. Easy walking distance to many restaurants attractions and sight seeing adventures. We have stayed there many times and always have found the staff friendly. The rooms are clean and quite.

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Helpful?
Thank c0mpassi0nate
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review

Dear Guest Thank you so much for your review. We are thrilled that you enjoyed your stay with us. We are commended for our ideal location in the heart of Vancouver close to the city’s attractions, shopping, restaurants and public transportation. We pride ourselves on our customer service, it is great to hear that our team were able to assist...

Redwood City, California
Reviewed 1 week ago

As a former travel agent I understand that the Best Western brand is a franchise and for the most part is used for brand recognition. I had hoped this Best Western would be more on par with the Best Western in Victoria or the Best Western we stayed at in Lake Tahoe or Pismo Beach. This is not that. It's...

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Helpful?
Thank Trista A
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review

Dear Trista, Thank you for your comments. We are sorry to see you express disappointment with your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We pride ourselves on our customer service. We regret to hear that you felt our front desk team were not concerned about your experience. We are sure that was...

Reviewed 1 week ago via mobile

Overall a disappointing experience. We stayed on points but if I had paid cash I would have been upset. The posted rate online was $249/night. Way overpriced. Liked: Suite style format of rooms. We had 1 bedroom w living room. Includes small bar fridge and microwave. Location was great for walking access to Yaletown and some great restaurants. Disliked: No...

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Helpful?
Thank BrendaB3770
Best Western PL... C, General Manager at Best Western Plus Chateau Granville, responded to this review

Dear Brenda We appreciate you taking the time to write to us. We regret to hear that we did not meet your expectations during your stay with us. We are delighted that you found the bedroom to be spacious and enjoyed the amenities. Thank you for your feedback in regard to the pillows, we will inform the head of housekeeping....

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04/06/2017 05/06/2017
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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 

Additional Information about Best Western Plus Chateau Granville

Address: 1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Region: Canada > British Columbia > Vancouver > West End
Price Range: ₹ 8,174 - ₹ 23,874 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Chateau Granville 3.5*
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Best Western, Orbitz, Cancelon, Priceline, HotelsforEveryone, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Best Western Plus Chateau Granville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
#38 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Chateau Granville staff and other travellers.
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Questions? Get answers from Best Western Plus Chateau Granville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“THe rooms on the front side of the hotel have a view of downtown buildings, don't know what the other side has for a view.”
JoeKent, 19 May 2017 | Read review
“Ask for a room facing Yaletown.”
Maestro, 4 May 2017 | Read review
“Loved the suite plan....two separate areas...bedroom and living spaces, private with a door between. Bath is separate from the bedroom which allows for peace and quiet when needed.”
marlac810, 22 Apr 2017 | Read review
“Rooms on the backside of the building have great views.”
kpayne2017, 16 Apr 2017 | Read review
“Rooms at the back are quieter but the view is not as interesting.”
BleuPanda3, 16 Apr 2017 | Read review
5 of 5
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