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Unfortunately all we could find last minute. Had we drove to Vancouver would have stayed in our vehicle. Visually horrible, even worse inside the front door. No AC in lobby until got through broken door to rooms, no machines worked, no fridge/microwave, carpets had hundreds...More
So just stayed here with my family. The two girls who work at the desk are very sweet and its not there fault this place is a dump. They tell you the 200 dollar deposit for damage they tell you is just a hold is...More
For the price of the hotel, it was a very disappointing experience. we got charged an early check-in fee, the door lock was broken, the bedding was filthy and the staff were unhelpful. Definitely did not enjoy our stay.
Dirty Hotel, extremely out dated room. Black mould on the bathroom walls. The bathroom door wouldn't even close. The eye hole on the room door was missing so toilet paper was used to plug. $250 a night for a s&#t hole.
We had to look...More
Wife and I showed up at midnight(we had two nights booked online). They had apparently already charged 250 as a safety deposit, which is odd. They said they didn't do it, internet and our credit card company said otherwise. That was the second red flag,...More
Response from Joejoe1023 | Reviewed this property |
I used my credit card for the security deposit. The time when i check to the front desk and told me that the security deposit will be refunded to my account in 1 to 3 months. I said to myself? Well i am here now in this... More
I used my credit card for the security deposit. The time when i check to the front desk and told me that the security deposit will be refunded to my account in 1 to 3 months. I said to myself? Well i am here now in this hotel and i need to sleep right away so i have no choice but to accept it.
When i already check out my room and i ask again the front desk about it and they said that it will be refunded to my account soon. But guess what it is almost 5 months now and i still do not have my money back to my account. So i have been contacted this manager Lanie since i got her number and she told me that the money was refunded to my account already during my check out. But non of there refund appear on my bank statement. The next response she said that she want me to contact my bank and it is still the same. And again she have another reason she want a waiver from my bank. Another reason from her is she want my bank account and i think shes talking about my savings account? This is crazy!
Logically if they have transacted my refund to my account then they need to show there hard copy confirmation or email and should be forwarded to my email so i can show it to my bank so my bank can acknowledge there transaction and return my money back.