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Westin Grand Vancouver

Expedia.comUS$ 364*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Westin Grand Vancouver
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1,686 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Grand Vancouver
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Showing 1,615: English reviews
London, United Kingdom
Reviewed 16 April 2017 via mobile

The hotel is undergoing renovations and I stayed in one of the new rooms. The really well kitted out with built in USB chargers and large screen tv. The standard fare, however, could be improved. No dental kit present as standard, no shoe horns, etc. That type polish is what's missing. The location is central and great for tourists.

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Helpful?
2Thank Rocknrollah
Management response:

Dear Rocknrollah, thank you kindly for your review. Your kind feedback is much appreciated. Our renovations are mere days of being completed. We are beyond excited :) ... I do hope we will have the chance to welcome you back. When we do, please don't hesitate to reach out to me directly, and I will be happy to place all...

Reviewed 16 April 2017 via mobile

I stayed at this hotel in February, 2017. The hotel is located on Robson street and many restaurants and cafes are nearby. It does not have a club lounge, but there is a restaurant for breakfast. During my stay, the hotel was under the renovation. The lobby smelt like fresh paints and some areas were inaccessible due to the construction...

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Helpful?
1Thank K T
Management response:

Hello, Thank you for staying at our hotel, K T. We appreciate your kind feedback. There are a lot of great restaurants, shops and attractions surrounding our area, we are glad to hear that you had a chance to explore. We cannot wait to welcome you back to our fully renovated hotel. The unpleasant smells of paint are gone :)...

Reviewed 11 April 2017

This hotel was the weirdest one I've ever stayed in in Vancouver. Let me list the ways: My room had a dishwasher and microwave, there are only 2 elevators which doesn't even come close to enough so you'll wait for entirely too long just to get downstairs and the lobby bar is eerily quiet. I did enjoy having a grocery...

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Helpful?
1Thank Jen S
Management response:

Dear Jen S, thank you for taking the time to provide us with feedback from your most recent stay. I am sorry to hear you did not enjoy the room you stayed in. I would like to take this opportunity to let you know that we are mere days away from completing our complete hotel renovations. We no longer have...

Montreal, Canada
Reviewed 9 April 2017

I stayed at the Westin Grand for 3 nights recently. Although under renovation, I never saw anything out of place. The renovated suites are lovely and the service throughout the hotel is excellent. This is my go-to hotel in Vancouver.

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Helpful?
1Thank Mtljana
Management response:

Dear Mtljana, thank you so much for making us your 'go to' hotel in Vancouver. We are absolutely delighted to read that. Thank you for your kind words and review. I am delighted to read you enjoy our new look. We look forward to welcome you back to the Westin Grand in the near future. Be Well, Vanessa

Worcester, Massachusetts
Reviewed 6 April 2017

Very nice hotel in great area for convenience to shopping, restaurants, Stadium. Newly renovated rooms are very nicely appointed and all suites. Suites are a little on the small size but very nice to have separate sleeping and living room. Didn't have a chance to try the restaurant. Gym very small with limited equipment. Corner suite was awesome with balcony....

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Helpful?
1Thank Michael B
Management response:

Dear Michael B, thank you for visiting our hotel, and for writing such a kind review on your stay. We hope we will be able to welcome you back int he near future. Our new Restaurant Hendricks is definitely worth a try if time allows next time. Our new menu and exciting drink options are sure to delight. I will...

Vancouver, Canada
Reviewed 3 April 2017

We LOVED staying in the newly renovated Westin Grand Hotel this past weekend! Gorgeous newly decorated rooms and brand new bathrooms and lobby and bar! Excellent service, the most amazing city view and a sleep so heavenly thanks to their amazing beds!!! We will be back the next time we have date night in the city! Thank you Westin Grand...

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Helpful?
1Thank irene t
Management response:

Dear irene t, thank you so much for your wonderful review. :) ... I am delighted to read you are as excited about our renovated rooms as we are. A fresh new look, and yes, brand new heavenly beds. I will be sure to pass along your kind words about the service received to our associates. Thank you for your...

hong kong
Reviewed 30 March 2017

We stayed here for 4 days at the suite (corner room having a balcony with great view!) We loved it. Kids stayed at living room and husband and I stayed at the bedroom. Location is good and we walked to the city for sight seeing. There is a library around. We stopped by once a while that kids enjoy reading...

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Helpful?
1Thank brettjol
Management response:

Dear brettjol. thank you so much for your kind review. I am delighted to read that you and your family enjoyed your stay with us at the Westin Grand. We are very lucky to have the location we have. Close walking distance to most major city locations, and yet situated in such a way that it is quiet at night....

Toronto
Reviewed 29 March 2017

This is a great hotel. The location was excellent - close to lots of great restaurants and shops, easy to get around by car. The person who checked us in was extremely thorough in getting us settled and explaining all the amenities. She also made some great restaurant and sight seeing suggestions. Concierge was also super helpful in planning one...

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Helpful?
1Thank TorontoAlli
Management response:

Dear TorontoAlli, we are so happy to read you and your family enjoyed your visit to our beautiful city and your stay at our Hotel. We are glad you enjoyed our newly renovated product, we are so excited to be finally showcasing the renovation to our guests. Personally, I hope that the 10 C weather turns into some beautiful sunny...

Toronto, Canada
Reviewed 27 March 2017

We stayed at the Westin for just under a week. The hotel is located at an excellent location downtown Vancouver, you can walk everywhere from shops, dining and tourist spots. The room was recently renovated so it was modern, clean and comfortable. Not sure about the other reviews regarding WiFi issues. We both had our work computers hooked up all...

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Helpful?
Thank virgo21
Management response:

Dear virgo021, thank you so much for providing us with feedback, in regards to your most recent stay with us. You are correct, we are almost done our complete renovation. Our public areas are back and fully functioning. Our 'new' Restaurant Hendricks now offers live music on Thursday, Friday & Saturday nights, which has been a great hit with patrons...

Dallas, Texas
Reviewed 27 March 2017

All attendants were extremely helpful - great recommendations, quick service, and very friendly. The renovated room was lovely as well and the hotel as fantastic views of the city amidst a central location.

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Helpful?
Thank Ehoedebeck
Management response:

Dear Ehoedebeck, thank you for your kind review, especially in highlighting our associates. We are very lucky to be located where we are, having Yaletown just steps away with many great Restaurant options. And only a few block away from BC Place. Very happy you were able to enjoy our magnificent city. Sincerely, Vanessa vanessa.idler@westingrandvancouver.com

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04/06/2017 05/06/2017
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Staying in Robson Street

Neighbourhood Profile
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 

Additional Information about Westin Grand Vancouver

Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Region: Canada > British Columbia > Vancouver > Robson Street
Price Range: ₹ 15,618 - ₹ 34,735 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin
Hotel Style:
#22 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Westin Grand Vancouver staff and other travellers.
15 questions
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Questions? Get answers from Westin Grand Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at a different hotel are better”
249chasek, 20 May 2017 | Read review
“Big Windows!”
120oldp, 10 May 2017 | Read review
“Free wifi with Starwood membership.”
miket802, 9 May 2017 | Read review
“Ask for the comp upgrade. Ask for a view of the library.”
DuaneGibson, 2 May 2017 | Read review
“Stick to the high floors for the best views... the views in all directions are spectacular.”
danc884, 27 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 364* /night
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HotelQuicklyUS$ 464
Westin.comUS$ 365
TravelocityUS$ 364
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Prices are for 1 room, 2 adults
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