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Westin Grand Vancouver

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1,620 Reviews from our TripAdvisor Community

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Showing 1,553: English reviews
HOUSTON
Reviewed 2 days ago NEW

I was warned that they are undergoing renovation, so no complaint there. There really is no lobby or public area however. But that will soon be fixed. What was really surprising was my newly renovated guest room. I sprung for a king corner suite on a high floor with a balcony which could have been great but to my surprise...

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Helpful?
Thank MARK M
Calgary, Canada
Reviewed 2 weeks ago

Great location, staff was very welcoming and polite, the hotel was under construction the time i was visiting, the main floor was under construction, the entrance was moved to the left side of the building by tim's. The reno didn't bother me at all as they are in the common area. Hotel is about 2 blocks away from the train...

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Helpful?
Thank kkcolin
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello kkcolin, Thank you for staying with us during your visit to Vancouver! We are flattered by your comments and appreciate you taking the time out of your day to write such a detailed review. We are absolutely thrilled to hear that you had such a pleasant stay and cannot wait to welcome you back!! Stay Well, Pradeep Puri General...

Seattle, Washington
Reviewed 2 weeks ago

Great location for everything. Christian on overnight was spectacular! Chris at check in was awesome. Sandra at PBX was friendly! Christian set me up on the highest floor in one of the newly renovated rooms. Chris was very detailed and helpful at check in explaining all renovation alerts. Sandra at PBX helped me out with toothpaste -- the one thing...

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2Thank bagliam
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello bagliam, Thank you for writing such a detailed review about our team!! We were thrilled to read your comments and appreciate the wonderful feedback. We are glad to hear you had such a wonderful stay and we look forward to welcoming you back!! Stay Well, Pradeep Puri General Manager

Manila, Philippines
Reviewed 3 weeks ago via mobile

Had a pleasant stay at the Westin. The location is excellent. In the heart of downtown and conveniently located within the shops and restaurants. The room was nice, spacious and clean. The staff were professional and friendly. I would definitely stay here again. Just a note: our shampoo and conditioner were not replenished during our entire stay.

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Helpful?
Thank chefIpad
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello chefIpad, Thank you for staying with us during your visit to Vancouver! I want to sincerely apologize about the housekeeping amenities but want to thank you for letting us know. I will follow up with the team to ensure that this does not happen again. Please do not hesitate to contact the front desk if you ever need anything...

Langley, Canada
Reviewed 4 weeks ago

As usual the associates and the hotel were welcoming and friendly. I love this hotel and it is my goto location in vancouver. Great wifi, great gym and a great restaurant. Easy choice when I am on the road

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Helpful?
Thank Marjk
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Marjk, It has been a pleasure to have you as a returning guest! We are flattered by your comments and cannot wait for you to see the new Hendricks Restaurant that will be opening up in new year. We cannot wait to welcome you back again!! Stay Well, Pradeep Puri General Manager

Vernon, Canada
Reviewed 4 weeks ago

I love Westin! Heavenly beds, heavenly showers, big soaker tub, friendly yet efficient staff. The Westin Grand is right between Granville Street for shopping and Yaletown for restaurants. Also very close to BC Place Stadium and Rogers Arena for sporting events and/or concerts. Renovations to the common areas are going on right now, but I was not bothered by them...

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Helpful?
Thank Catsitter
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Catsitter, Thank you so much for staying with us even though we are under renovations. Yaletown and Granville Street are definitely within walking distance of the hotel and showcases a lot of immaculate restaurants and shops so we are glad to hear that you got to explore the surrounding areas. We want to ensure that you have an invigorating...

東京
Reviewed 4 weeks ago via mobile

2度目の滞在ですが、spgプラチナ会員なので、バルコニー付きスイートへアップグレードされました。大規模改修に当たったので、居心地悪いかとも思ったのですが、問題ありませんでした。 部屋は改装済みできれいでしたし、私の2709号室からはハーバーセンタータワーや図書館、bcスタジアムも見渡せて眺めは抜群でした。バスアメニティもmade in canada のホワイトティーのセットで心なしか、他国のウェスティンのものより保湿感がありました。 ただ、私の部屋にはキチネットはありませんでした。 朝食も無料でつけてくれたのですが、宴会場を仮に使った会場でしたが、種類もそこそこあり、フルーツ、ヨーグルト、パンなどは満足いくものでした。 コンシェルジュにレストランの予約を何度か頼みましたが、快く的確に対応してくれました。 難点は工事の都合か、エレベーターのキーセキュリティが解除されていたので、若干外部の出入りに不安を感じました。 レセプションスタッフも皆親切でしたし、ロブソン通りに面していて、観光もほぼ徒歩で可能なので、また次も泊まります! Thanks Carlie at reseption, Lisa at concierge for your kindness and great help !

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Thank Wow-Tokyo
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Wow-Tokyo, It was a pleasure to have you as a guest! Thank you for providing us with a 5-star review and acknowledging our team members, Carlie and Lisa. They will be thrilled when they read your review. We cannot wait to welcome you back to Vancouver!! Stay Well, Pradeep Puri General Manager

Reviewed 5 weeks ago via mobile

We had the premium city view balcony suite with king and pullout sofa room 2903. Great room for a family of 5. We had 3 small kids on the sofa bed they were a bit cramped but were ok. I did see a review that said when the sofa was out you couldn't get to the bathroom which wasn't the...

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Thank Haley R
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Haley R, Thank you so much for staying with us even though we are under renovations. We appreciate the wonderful comments and feedback. We love being right at the heart of downtown and in the middle of the bustling city. I'm glad you were able to enjoy the convenience of the location. We cannot wait to welcome you back!!...

Kuala Lumpur, Malaysia
Reviewed 5 weeks ago via mobile

Hard to go wrong staying at Westin hotels. Geared towards comfort & location. Lobby in the midst of renovation upheaval & slightly unwelcoming. Compensated to a suite upgrade being SPG higher tier member. Spacious suite with nothing else to brag about. Full stocked fridge, kitchenette & mini bar among the usuals in the main area. Good view of the intersection...

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Helpful?
Thank young26
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello young26, Thank you so much for staying with us and writing an extensive review. As you mentioned, we are currently undergoing renovations at the moment but we truly appreciate your constructive feedback and will take them into serious consideration as we want to ensure that you and our guests' have a rejuvenating stay. We would love to have you...

Reviewed 13 December 2016

Fully equipped 3-room, living room with kitchenette, bedroom and bathroom. The room inventory includes an iron, a dishwasher, refrigerator, microwave, coffee machine and a TV in the living room and bedroom. Sign up for spg loyalty program to get free in-room WiFi. Since the hotel was during my visit in renovation, I could not much explore the hotel facilities. The...

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Helpful?
Thank thereshegoesnow
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello thereshegoesnow, Thank you so much for choosing to stay with us even when we are under renovations. We appreciate the wonderful comments and five-star review! It was a pleasure to have you as a guest. We cannot wait to welcome you back to see the refreshed product in the new year!! Stay Well, Pradeep Puri General Manager

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Staying in Robson Street

Neighbourhood Profile
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 

Additional Information about Westin Grand Vancouver

Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Region: Canada > British Columbia > Vancouver > Robson Street
Price Range: ₹ 10,915 - ₹ 26,605 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin
Hotel Style:
#18 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Westin Grand Vancouver staff and other travellers.
13 questions
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Questions? Get answers from Westin Grand Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better call the reservation desk to see if a room with a dresser and a desk is available”
 of 5 bubbles 319MARKM319, 17 Jan 2017 | Read review
“Suite Hotel -- all rooms are superb. Cant wait for renovations to be done!”
 of 5 bubbles bagliam, 31 Dec 2016 | Read review
“If noise from the pool/hot tub would bother you, ask for a room away from the west side (pool is on the 3rd floor, outside)”
 of 5 bubbles Catsitter, 19 Dec 2016 | Read review
“Corner suites are the brightest + largest in my experience. Any "renovated" room is the best.”
 of 5 bubbles Alexander3747, 26 Nov 2016 | Read review
“Try to get an upper level room for a better view of Vancouver, unless you like looking at other buildings”
 of 5 bubbles melissa_broadbent, 24 Oct 2016 | Read review
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