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Sutton Place Hotel Vancouver

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Traveller (734)
Room & Suite (310)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“robson street”(221 reviews)
“free wifi”(125 reviews)
“per day”(64 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Sutton Place Hotel Vancouver
Special Offer: Save 35% | Book Direct
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Offers from Sutton Place Hotel Vancouver
Special Offer: Save 35% | Book Direct
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,274)
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All reviewsrobson streetfree wifiper daybeautiful hotelbedroom suiteconcierge staffheart of downtownvalet parkingcentral locationfull kitchenlocation is excellentcoffee makeralaskan cruisestanley parkgranville islandsirensbellman
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1,181 - 1,185 of 3,127 reviews
Reviewed 12 June 2015

We stayed at the Sutton Place for two nights. The hotel looks very upmarket and service is excellent but a bit detached. Room was fine with a seriously powered shower. Beds were comfortable and being on 11th floor meant it was reasonably quiet. The towels...More

1  Thank Julia S
Reviewed 11 June 2015 via mobile

I stayed for two nights (8/6/15-9/6/15)... It fell sharply from my expectations as they did not appear to care who wandered across their courtyard...I was accosted twice by vagrants while WITHIN the hotel grounds !!! If the staff allow vagrants to wander as they please...they...More

2  Thank Stephen R
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 13 June 2015

Dear guest, It is with regret to learn of your disappointments during your recent stay and we would like to extend our apologies for any safety concerns you may have. We greatly appreciate your constructive feedback and have reviewed with our Security Director and staff....More

Reviewed 9 June 2015

Very nice upscale hotel with all the amenities you would expect. The quality shower was even more than expected. There were a couple of exceptions which I felt should have been included as part of the package. Local calls are $1.50 each and there's a...More

Thank ezreider
Reviewed 8 June 2015

Stayed here 3 nights before going on Alaska Cruise. It's every bit as good as the website shows. Lovely spacious room, good pool and gym and decor good. Staff all friendly and helpful. Didn't eat in hotel but menu and bar menu looked good. Burrard...More

2  Thank CazCD
Reviewed 8 June 2015 via mobile

Went for a business trip and was informed the parking attend wiped out my 2009 E250 van. He panicked confused the gas with the brake slamming my van into another hotel patrons truck smashing up both vehicles and making both undrivable. The thing that got...More

1  Thank Joel T
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 13 June 2015

Dear Guest, Thank you for your review, we regret to learn of your comments regarding the valet and apologize for any inconvenience you were caused. We look forward to welcoming you back in the near future to ensure you have an enjoyable stay. Thank you.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 256 - US$ 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#23 Business Hotel in Vancouver
#26 Luxury Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 256 - US$ 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#23 Business Hotel in Vancouver
#26 Luxury Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (734)
Room & Suite (310)
Dining (29)
Pool & Beach (10)
Business Centre & Event Rooms (6)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
Ask a question
Couple46
10 September 2017|
AnswerShow all 10 answers
Response from wooski | Reviewed this property |
We were in the Sutton Suite which comes with a fully furnished kitchen, so yes the room had a kettle.
1
Vote
happytravelller10
6 September 2017|
AnswerShow all 8 answers
Response from Wafto | Reviewed this property |
We got a taxi, cost us $35.
0
Votes
Room Tips
"ask for away from the elevator and away from the street on the highest floor possible."
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"Try to get a room on the backside of the hotel, quieter and less chance of street noise."
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"You are in the city, so any room will be a city view which is lovely at night. Try facing Burrard St."
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"Located next toVancouver's best theatres, shops, food & drink, bring walking shoes, you'll want..."
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