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Sutton Place Hotel Vancouver

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Sutton Place Hotel Vancouver
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2,785 Reviews from our TripAdvisor Community

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There are newer reviews for Sutton Place Hotel Vancouver
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Showing 2,670: English reviews
Delta, Canada
Reviewed 1 week ago

My husband and I stayed for one night at the Sutton Place. Everything from the reception desk, front door service, chocolates on our bed and very clean room was outstanding. Every staff member had a smile. We will definitely be back.

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Helpful?
Thank Lorraine D
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your positive review on TripAdvisor following your recent stay at The Sutton Place Hotel Vancouver. We are pleased to learn that you had an enjoyable stay and your compliments for our associates are truly appreciated. We value your business and look forward to your return visit to The Sutton Place Hotel Vancouver.

Pismo Beach, California
Reviewed 2 weeks ago

The property is first class. All the details were perfect in my room, it made my stay great. The staff is excellent, the service was excellent. I stayed two separate nights - first upon my arrival in Vancouver, and again on the last night before my flight out.

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Helpful?
Thank the_perfect_shot
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Many thanks for the positive feedback on TripAdvisor and we are glad that you had an enjoyable stay. It is my pleasure to share your compliments with our professional associates. We look forward to welcoming you back to The Sutton Place Hotel Vancouver in the near future.

Reviewed 2 weeks ago

I spend a lot of time in Vancouver and have stayed at many hotels in the downtown area. No place comes close to the service I get at this hotel. The rooms are comfy and clean. The staff are AMAZING. Because I have become somewhat of a regular there, I am greeted by name at the front desk which is...

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Helpful?
Thank Lee M
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you very much for your loyal patronage of The Sutton Place Hotel Vancouver and for your great review following your recent stay. We truly value your time to share your experience with the TripAdvisor community. All the associates at The Sutton Place Hotel Vancouver are committed to service excellence. We value your business and look forward to...

Reston, Manitoba
Reviewed 2 weeks ago via mobile

This hotel has an almost old world elegance to it. The furniture is very worn and likely should of been replaced years ago, however the room is still very comfortable and the rose marble in the bathroom is gorgeous. I had to get a new key every day which was a bit frustrating, and the front desk just kept telling...

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Helpful?
Thank BJC_84_1
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for taking the time to share your experience following your recent stay at The Sutton Place Hotel Vancouver. We value your feedback regarding the front desk service and have shared with our associates for training purposes. We apologize for any inconvenience this may have caused you. Please rest assured that we have an ongoing program to...

Cleveland, Ohio
Reviewed 2 weeks ago

My first time to the west coast and I was staying here during the convention I was attending. This is a nice hotel with an excellent location. Several amenities, including a Subway, Starbucks, grocery store, and even a cinema are within walking distance. It is situated on a busy commercial street, so there are multiple eateries and shops around. The...

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Thank ShadowWolfZ
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. It is great to hear you enjoyed your stay with us. It is my pleasure to share your kind words with our associates. We look forward to welcoming you back to The Sutton Place Hotel Vancouver.

Kitimat, Canada
Reviewed 2 weeks ago

Family of 5 trip to Vancouver found this hotel had superb amenities (the pool was a definite winner). Great location for access to Canada place and English Bay. Shopping, eating out at kid friendly places, cinema opposite. For quiter times, Japadog outside and a wine store next door. The laundry room meant that we could travel a bit lighter than...

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Helpful?
Thank kwin0001
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your kind review on TripAdvisor following your recent stay at The Sutton Place Hotel Vancouver. We are delighted to learn that you had an enjoyable stay. We hope that you will stay again at The Sutton Place Hotel Vancouver in the near future.

Vernon, Canada
Reviewed 2 weeks ago

This hotel encompasses everything a traveler needs! Service, location, comfort, quality, and value. Highly recommend this hotel to any and all. The customer service, facilities and services are spectacular. Lots of selection on site and nearby for food, shopping and entertainment. Located right downtown close to everything. Short walk from Canada Line for direct access to the airport.

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Helpful?
Thank scooterking2017
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you very much for your amazing review, your recommendation and for taking the time to rate our hotel. We are thrilled that you enjoyed your stay and the location. We are honored to share your kind words with the entire team. We look forward to welcoming you back soon!

Burnaby
Reviewed 2 weeks ago

Lived in Vancouver my whole life and still can't believe that I can travel 20 minutes from my home in Burnaby and enjoy the thrill of a vacation in the city of Vancouver. I visited the Sutton Place for my company Christmas party and was so impressed with the setting the service and the staff that I decided to spend...

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Thank denist628
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your experience at The Sutton Place Hotel and your compliments for our associates. We are happy to learn that you enjoyed your stay and we can't wait to welcome back you back soon.

Reviewed 3 weeks ago via mobile

Very attentive staff. Great good. Quiet comfortable rooms. Very central. Close to great restaurants and shopping. Good meeting rooms. Easy to take a cab as they come every minute. Close to main bus routes. It is pricey, but worth it, you definitely get what you pay for. Had a great business stay!

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Helpful?
Thank Claudia E G
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your experience after your recent business stay. We are happy that you enjoyed your stay. It is my pleasure to share your compliments with our associates. We look forward to welcoming you back soon.

Oulu, Finland
Reviewed 3 weeks ago via mobile

Situation is good, near restaurants and shops. Parking in the hall works fine. Staff is friendly, rooms are cozy and clean. Good variety of pillows, great beds. Food was just great in the hotel restaurant. No complaints at all. The first visit to Canada was splendid!

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Helpful?
Thank Eija2015
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel. We are pleased that you had a great experience with us and your compliments for our associates are much appreciated. We look forward to welcoming you back soon.

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West End
La Grande Residence at the Sutton Place Hotel Vancouver
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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 

Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
Region: Canada > British Columbia > Vancouver > West End
Price Range: ₹ 10,552 - ₹ 27,556 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Cheap Tickets, Travelocity and Jetsetter so you can book your Sutton Place Hotel Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel
Hotel Style:
#8 Spa Hotel in Vancouver
#19 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
#32 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Sutton Place Hotel Vancouver staff and other travellers.
27 questions
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Dumbarton, United Kingdom
Dumbarton, United Kingdom
Victoria, Canada
7 months ago
Granada HIlls, California
11 months ago

See all questions (27)

Questions? Get answers from Sutton Place Hotel Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are excellent. If you want space, book into the suites side of the hotel. They have separate 1 or 2 bedrooms and full kitchens.”
 of 5 bubbles S96XIleem, 7 Feb 2017 | Read review
“The rooms on the higher floors have an awesome view of the Vancouver skyline.”
 of 5 bubbles ShadowWolfZ, 6 Feb 2017 | Read review
“Excellent for company functions”
 of 5 bubbles denist628, 2 Feb 2017 | Read review
“Visit the hotel bar”
 of 5 bubbles Pepe01973, 19 Jan 2017 | Read review
“Great location on Burrard street, yummy breakfast and convenient eatery in hotel.”
 of 5 bubbles 755francag, 17 Jan 2017 | Read review
5 of 5