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Sutton Place Hotel Vancouver

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2,755 Reviews from our TripAdvisor Community

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Showing 2,640: English reviews
Vancouver, Canada
Reviewed 3 days ago NEWvia mobile

I stayed at the Sutton this week. Don't get me wrong this is a really nice hotel. All the staff I interacted with were top notch and if I had to pick my favourite part of the hotel it was the very comfortable bed. However at a high end hotel my expectations are higher and the Sutton missed the mark...

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Thank kidtripping
Kamloops, Canada
Reviewed 5 days ago NEW

I stayed at the Sutton Place Hotel for three nights in early November, 2016. The purpose of my stay was to attend a business conference. The Sutton offers well appointed rooms that are very comfortable in a downtown core business location that cannot be beat. Situated in the 800 block of Burrard Street between Smithe Street and Robson Street the...

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1Thank Grant1834
Vancouver, Canada
Reviewed 5 days ago NEW

Professional but friendly staff, classically beautiful public spaces and a great sleep! All this and close to everything downtown Vancouver has to offer. We love the Sutton Place and it is our number one choice if we need to overnight in Vancouver. Highly recommend it to any visitors!

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1Thank randina2015
Surrey, Canada
Reviewed 1 week ago

My wife and I stayed overnight on Christmas Eve. We parked in their underground parking which can be quite tight depending on the size of vehicle. An elevator takes you directly to the lobby area which was very nicely decorated reflecting the Christmas season. We did not have to wait long to check in (around 4pm) and were on our...

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2Thank MisterCheeky
West Kelowna, Canada
Reviewed 1 week ago

We enjoyed our stay here, in a spacious room. Staff were friendly and helpful, but professional. It was beautifully decorated for Christmas. The breakfast was delicious, with healthy options. It is a close walk to everything downtown, which is nice.

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1Thank travelmom1406
Reviewed 1 week ago

We enjoyed staying here. Hotel is centrally located and easy walking distance to different neighborhoods. Excellent service. There was evidence here and there of wear and tear. They had really comfortable pillows. If there could be more chairs in the pool area, that'd be great.

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1Thank TravelLover13117
Reviewed 1 week ago

We booked a luxury two bed apartment for a family of four. We had hoped for a comfortable and relaxing stay after our skiing holiday. Unfortunately there were too many issues which made our stay uncomfortable and disappointing. One or two of these issues would not have been a problem, but with so many issues it just felt that the...

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1Thank Rachel A
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel. We are very grateful for your valuable feedback and would like to express our sincerest apologies for the disappointments caused during your recent stay with us. Please be assured that we have taken note of your comments and will continue to improve every aspect of our service...

San Francisco, California
Reviewed 1 week ago

We stayed at this hotel for several days. The staff was exceptional ranging from the valet to the concierge. Any time that we had a question, the recommendations were spot on. This hotel is located in the heart of downtown Vancouver. This allows you to walk to several great stores and restaurants. If you want an amazing, downtown room, that...

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1Thank xj S
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing The Sutton Place Hotel Vancouver and for mentioning the exceptional service you received from our associates. We are glad that you enjoyed your stay and the location. We hope to welcome you back soon.

Vancouver, Canada
Reviewed 2 weeks ago

Stayed one night during the Christmas break and was happy with our stay. The staff were friendly and helpful, and the hotel was nicely decorated during the holidays. We had a north facing room on the 9th floor with plenty of large windows giving us a great view of Robson Street and surrounding area. The room was spacious and comfortable...

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1Thank ScreamingBanshee
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel. We are pleased that you had an enjoyable stay. We offer various value-added room packages include breakfast, Wifi, or Parking and other hotel benefits. We value your business and look forward to welcoming you back soon.

Seattle, Washington
Reviewed 2 weeks ago

Stayed one night over American Thanksgiving weekend. First impressions mean a lot and they do a great job at that with greeting, helping with bags and easy check-in. The hotel was decorated beautifully for the Holidays, the restaurant and bar were both higher end on price, business casual to dressy. The rooms were well appointed. The location is in the...

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1Thank liveandlovewell
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you so much for your review and recommendation to the TripAdvisor community. We are glad that you had an enjoyable stay and we greatly appreciate your compliments for our associates. I will be sure to pass your comments on. Hope to see you again soon!

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Fleuri
Fleuri
Cuisines: Canadian, French, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 

Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard St, Vancouver, British Columbia V6Z 2K6, Canada
Region: Canada > British Columbia > Vancouver > West End
Price Range: ₹ 10,717 - ₹ 29,627 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel
Hotel Style:
#8 Spa Hotel in Vancouver
#19 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
#32 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Sutton Place Hotel Vancouver staff and other travellers.
27 questions
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Dumbarton, United Kingdom
Dumbarton, United Kingdom
Victoria, Canada
6 months ago
Granada HIlls, California
10 months ago

See all questions (27)

Questions? Get answers from Sutton Place Hotel Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked my room which faced west overlooking Haro Street. Commercial rates are available for business travelers.”
 of 5 bubbles Grant1834, 11 Jan 2017 | Read review
“Get a ground floor room as the lifts are too slow”
 of 5 bubbles S7396WJrachela, 6 Jan 2017 | Read review
“The suites have kitchens that allow you to cook your food if you wish. There are stores for your needs within 2 blocks of the hotel.”
 of 5 bubbles 35xjs, 4 Jan 2017 | Read review
“Suites offer the best amenities”
 of 5 bubbles dianaw979, 28 Dec 2016 | Read review
“Higher the floor, better the view.”
 of 5 bubbles SUNNY2630, 22 Dec 2016 | Read review
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