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Pan Pacific Vancouver

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3,404 Reviews from our TripAdvisor Community

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Showing 3,153: English reviews
Coquitlam, Canada
Reviewed 2 September 2015

My husband made a reservation at the Pan Pacific so we could spend the night of our 25th wedding anniversary downtown. In making the reservation, my husband had indicated we were celebrating our 25th wedding anniversary. When we arrived to check in, the clerk told us she had a nice surprise for us. They had upgraded our just plain room...

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Helpful?
1Thank Lucie Z
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

May we first congratulate you on your 25th wedding anniversary and thank you for giving us the honour of celebrating this milestone occasion at the Pan Pacific Vancouver. We are delighted to read that we were in a position to upgrade you to one of our luxury suites to make your celebration extra special. Your comments have been shared with...

Cambridge, Canada
Reviewed 2 September 2015

Excellent stay with great service. Buffet breakfast one of the better ones you will find. Valet service well worth it and the Suites were extremely well appointed. Pool and hot tub very nice with extended hours for those arriving later

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1Thank rangerfansince69
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

It was a pleasure to read that you enjoyed your recent stay at the Pan Pacific Vancouver. We were delighted that you enjoyed your bayview suite accommodation with it's views of Stanley Park and the Lions Gate Bridge. This is one of our popular suite, enjoyed by many. Our outdoor rooftop pool is always popular and we were pleased that...

Princeton Junction, New Jersey
Reviewed 2 September 2015

We stayed here pre-cruise with our family. The room was spacious, clean and comfortable for family of 4. The service was extremely pleasant and helpful. We ate breakfast at the hotel with views overlooking the harbor, and the buffet was impressive. There is certainly no beating this location if you are cruising. The luggage service certainly made our cruise check-in...

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1Thank TwinHappy
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

Thank you for posting your review regarding your families recent pre-cruise stay at the Pan Pacific Vancouver. We were delighted that you enjoyed your stay and found your accommodation and amenities comfortable and to you liking. We share our Canada Place location with the cruise ship terminal and our cruise ship passengers find this very convenient - particularly as this...

Bonn
Reviewed 2 September 2015

We arrived at Vancouver International Airport in the afternoon and took the Skytrain from the airport to the hotel - only a 20-minute journey, i.e. much faster and cheaper than a taxi. The Waterfront station is just opposite the hotel, but we did not receive an overly friendly welcome from the doorman, possibly because we arrived on foot. We were...

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1Thank montemaranne
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

Thank you for posting your review regarding your recent experience. May we extend our apologies for the error in your reservation and that your arrival experience was not up to our usual standards. We have forward all your comments to our Rooms Division Manager for his review and to share with his team. We do hope that if your travels...

London, United Kingdom
Reviewed 2 September 2015

The views are absolutely stunning and you can see sea planes taking off and landing. The views are especially cool at night where you can see the whole city light up! There are food shops near the hotel and bicycle stores near too. The hotel serves complementary breakfast. There is a lovely pool and jacuzzi.

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1Thank Grake L
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

It was a pleasure to read that you enjoyed your recent stay at the Pan Pacific Vancouver and were able to enjoy our facilities and services - in particular our outdoor saltwater swimming pool and patio. We are very fortunate in our central downtown location at Canada Place as this provides our guests with convenient access to services, restaurants, attractions...

Reviewed 1 September 2015 via mobile

this is by far my favorite hotel, as I've stayed there twice. the service is exquisite, the suite was the roomiest I've ever been in with one of the best views you can get out of a hotel room. with the room we had booked came an exclusive breakfast on the top floor for suite owners only. I really liked...

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1Thank Matti D
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

Thank you for your kind comments and for taking the time to post your review. We are pleased to read that your enjoyed your accommodations on our Pacific Club Floor and the views from your suite. We are very fortunate with our down waterfront location as it provides our guests with unsurpassed views of the mountains and harbours while provide...

Toronto, Canada
Reviewed 1 September 2015

I stayed here for four nights for a business trip and found it very well appointed. Room: the room is a decent size and the bathroom has an interesting door system so two people could use it at once - the door for the bathroom opens right up and becomes the door for the toilet in an adjacent room off...

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Thank Liz8723
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

We were pleased to read that you enjoyed your stay during your recent visit to Vancouver. Our waterfront location provides the Pan Pacific Vancouver with fabulous views of the North Shore and Vancouver Harbour and we were delighted that these views made your stay extra special. Should your travels bring you back to Vancouver - either for business or for...

Vancouver, Canada
Reviewed 31 August 2015

The hotel itself is nice looking, but you are pretty much paying solely for cleanliness and location. The room was tiny even though it was a more expensive one. Everything was very overpriced in the hotel. There was no free WiFi, and no amenities.

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Thank Ryan A
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

We appreciate you taking the time to post your review and, regret that your accommodation experience did not meet your expectations in terms of the product and amenities we provide to our guests. We are pleased, however, that you found our rooms clean and that our location was to your liking. Should you be planning another stay downtown, perhaps you...

Vancouver, Canada
Reviewed 31 August 2015 via mobile

Stayed here for my birthday back in January. We live an hour away from Downtown Vancouver and thought being in the city for a night would be nice. Parking was a little tricky to figure out and make sure you park near the elevators if you have lots of luggage! Check in was smooth and quick and they upgraded us...

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1Thank Sabbzie
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

May we first of all extend our belated congratulations on your birthday and are pleased that you chose to celebrate the occasion at the Pan Pacific Vancouver. It is a pleasure to read that you enjoyed your experience on our Pacific Club Floor and the views from your accommodation. We are very fortunate with our downtown waterfront location as it...

Chicago
Reviewed 31 August 2015

We stayed overnight before beginning our trip through British Columbia. We arrived tired after our flight from the States and were soon refreshed thanks to the polished service of the staff. The service @ Pan Pacific was excellent from the time the Doorman took our bags until we checked out. The Hotel is ``elegant'' without being stuffy. We had lunch...

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1Thank Neil R

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Five Sails Restaurant
Five Sails Restaurant
Cuisines: Seafood, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Pan Pacific Vancouver Hotel is luxuriously appointed with a wide selection of modern hotel amenities, with its waterfront restaurants and lounge providing an award-winning selection of West Coast Cuisine over Vancouver's magnificent Harbour, Coastal Mountains and Stanley Park. ... more   less 

Additional Information about Pan Pacific Vancouver

Address: 300-999 Canada Place Way | Suite 300, Vancouver, British Columbia V6C 3B5, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: ₹ 13,466 - ₹ 42,456 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pan Pacific Vancouver 4.5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Pan Pacific Vancouver Hotel Vancouver
Vancouver Pan Pacific
Hotel Style:
#6 Spa Hotel in Vancouver
#12 Luxury Hotel in Vancouver
#13 Romantic Hotel in Vancouver
#14 Family Hotel in Vancouver
#19 Business Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Vancouver staff and other travellers.
32 questions
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Questions? Get answers from Pan Pacific Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location and very good rooms providing a place to relax and start your vacation”
 of 5 bubbles 286mrb, 25 Mar 2017 | Read review
“Bring your own pillow case because the cases are rough and irritating.”
 of 5 bubbles NicheP, 22 Mar 2017 | Read review
“If you can stretch it ask for harbour view rooms.. ”
 of 5 bubbles slim401, 20 Mar 2017 | Read review
“Ask for A Room on A High Floor”
 of 5 bubbles juliedash246, 19 Mar 2017 | Read review
“great view, accessibility”
 of 5 bubbles Y3877JFjeffc, 15 Mar 2017 | Read review
5 of 5