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Shangri-La Hotel, Vancouver

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Traveller (642)
Room & Suite (586)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(44 reviews)
“lower lobby”(27 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
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Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,800)
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1,378
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All reviewschi spamarket by jean georgeslower lobbyalberni streetbathroom mirrorstreet levelconcierge teambeautiful hotelone bedroom suitenespresso machinehotel experiencesteam roombreakfast was includedvalet parkingturn down servicefitness centeran upgrade
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601 - 605 of 1,678 reviews
Reviewed 31 August 2015

We stayed here twice in July, first in an executive balcony king and then in a 1-bedroom suite. Both were gorgeous. The balcony king was a corner room. It had a sofa and sitting area, two small sheltered balconies (one off the living area, another...More

2  Thank Seattle98101
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 1 September 2015

Dear Seattle98101, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, luxury amenities including our custom Sterns & Foster mattresses, d’Porthault French linens, outdoor balcony, and floor to...More

Reviewed 31 August 2015

We stayed for a night prior to leaving for a cruise. Our room was ready, unfortunately our friend's room was not, so they upgraded us to a mini suite. The room was wonderful, we had a large balcony with a great view and a gorgeous...More

Thank aksnt11
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 31 August 2015

Dear aksnt11, Thank you very much for the time and effort you took to share this kind feedback. I'm thrilled that you enjoyed our spacious guest rooms, and central downtown location, in close proximity to the cruise ship terminal, as well as Vancouver's top attractions,...More

Reviewed 29 August 2015 via mobile

Superb service with very friendly staff. Rooms very comfortable with great slow dimming lights and automatic curtains. The pillows are glorious. A very personal, attentive touch by all staff. Concierge was great with advice on restaurants and specific shop locations. Highly recommended.More

Thank ParkdaleHorsedoc
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 31 August 2015

Dear ParkdaleHorsedoc, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, luxury amenities including one-touch technology controls, and d’Porthault French linens. I'm happy that you were able to...More

Reviewed 29 August 2015 via mobile

Location: near plenty of restaurants, luxury fashion stores. Useful Urban Fare luxury supermarket next to hotel. 10 min walk to Canada Place (ferries, tourist info), and 15min walk to Stanley Park. Super central, down town location Service/Concierge: best in class. Absolutely flawless service from front...More

Thank Rishil P
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 31 August 2015

Dear Rishil P, We greatly appreciate the time and effort taken to share this kind and very detailed feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you and your family feel comfortable in your...More

Reviewed 27 August 2015 via mobile

Spent three nights at this wonderful hotel. The hotel was cean, comfortable with very professional staff. The food was delicious and the service always excellent. The hotel is also well positioned for accessing the many sights of Vancouver.More

Thank Bill_Vanessa
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 31 August 2015

Dear Bill_Vanessa, Thank you very much for your kind feedback from your recent stay in Vancouver. It's great to hear that you were wowed by the service and hospitality received from our team. It is our goal to provide impeccable and personalized service from the...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 273 - US$ 805 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 273 - US$ 805 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (642)
Room & Suite (586)
Dining (61)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (2)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
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JSA-Seattle
23 March 2018|
Answer
Response from Sandra C | Reviewed this property |
I was on a business trip and elected to have a king bed so am not sure if they offer twin for two people. My experience tells me that a hotel with four or five star rating would normally have two queen or a king as their... More
0
Votes
Katie M
28 October 2017|
AnswerShow all 3 answers
Response from Mark D | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
5 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Room Tips
"Even though our room was close to the elevator, we never heard a thing."
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"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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