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Shangri-La Hotel, Vancouver

1,753 reviews
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Traveller (610)
Room & Suite (495)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(43 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Vancouver
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Reviews (1,753)Write a Review
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All reviewsmarket restaurantchi spamarket by jean georgeslower lobbybathroom mirrorurban farestreet levelbeautiful hotelone bedroom suitenespresso machinehotel experienceconcierge staffsteam roombreakfast was includedvalet parkingfitness centerturn down service
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551 - 555 of 1,632 reviews
Reviewed 1 September 2015 via mobile

In August my husband and I had the pleasure of staying at this incredible property. From the gracious hospitality extended by all staff members to the elegant amenities and exquisite dining, our stay was amazing, and we are already plotting our return. Thank you, all,...More

Thank Jennifer B
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 9 September 2015

Dear Jennifer B, We greatly appreciate the time and effort taken to share this kind and very detailed feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you and your family feel comfortable in your...More

Reviewed 1 September 2015 via mobile

Stayed for few nights with teenage son. Both enjoyed overall. Location great for walking to anything we wanted to visit, but as surrounded by high rise properties, no waterfront view and pool in shade 90% of time. Staff generally helpful and room very comfortable. Bathroom...More

Thank Freddienorthants
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 9 September 2015

Dear Freddienorthants, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm pleased to hear that you enjoyed our hotels amenities, including our central downtown...More

Reviewed 31 August 2015

A wonderful quiet oasis with superb service in a great city. Stayed with family in two joining rooms on 10th floor. Rooms clean and luxurious. Bed mattress a little soft. Food service excellent in both Market Restaurant and Lobby bar afternoon tea.More

Thank Cornell1989
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 1 September 2015

Dear Cornell1989, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you and your family feel comfortable in your home away from home....More

Reviewed 31 August 2015

The discreet charm of this simply perfect luxury hotel continues throughout the house. Starting with the reception and valet service, over the absolute comfort in the rooms, the extraordinary setting and orientation of the 5th-floor "roof-top" pool, up until the subtle DJ live music in...More

Thank huvevi
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 1 September 2015

Dear huvevi, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious and comfortable guest rooms, valet service, heated outdoor pool and jacuzzi, and the live music in Xi Shi Lounge....More

Reviewed 31 August 2015

We stayed here twice in July, first in an executive balcony king and then in a 1-bedroom suite. Both were gorgeous. The balcony king was a corner room. It had a sofa and sitting area, two small sheltered balconies (one off the living area, another...More

2  Thank Seattle98101
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 1 September 2015

Dear Seattle98101, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, luxury amenities including our custom Sterns & Foster mattresses, d’Porthault French linens, outdoor balcony, and floor to...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 246 - US$ 638 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 246 - US$ 638 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (610)
Room & Suite (495)
Dining (53)
Pool & Beach (18)
Hotel & Grounds (395)
Bathroom (83)
Business Centre & Event Rooms (3)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
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Katie M
28 October 2017|
AnswerShow all 3 answers
Response from smdoctoroff | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
5 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Gabriel W
13 May 2017|
Answer
Response from Magmosh | Reviewed this property |
You would need to contact the hotel directly. I'm not sure.
0
Votes
Room Tips
"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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"High Floor, Deluxe Rooms are spacious"
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"Breakfast recommended & pool heated year round"
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