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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,584 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Vancouver
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Showing 1,474: English reviews
Dublin, California
Reviewed 18 June 2015

If you want to be treated like royalty this is the place to stay. The service , rooms, food everything is just amazing. I don't think they have no in their vocabulary they will take care of everything you request just unbelievable. I have stayed here about 15 times now I wouldn't go anywhere else.

Review collected in partnership with shangri-la.com
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Helpful?
Thank jokevdb
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear jokevdb, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm thrilled to hear that you have stayed with us so many times, and thank you for the...

Chicago, Illinois
Reviewed 17 June 2015

newer hotel - great location. my room was a suite with separate sitting area. 2 TVs and bathroom was HUGE - walk-in shower and separate tub. they have toothbrushes/paste and other necessities already in place. there was a walk-out terrace with a view! the one weird thing is the lobby and the drive-in valet area. the lobby doesn't really seem...

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Helpful?
1Thank simyoo
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear simyoo, Thank you very much for the time and effort you took to share this kind feedback. I'm thrilled that you enjoyed our spacious guest rooms, including the separate rainforest shower and deep-soaker bathtub, the L'Occitane amenities, and the open-air balcony with urban views. It is our goal to provide personalized hospitality from the moment you step into our...

Fremont, California
Reviewed 16 June 2015 via mobile

Great location and rooms!! Great amenities and restaurants close by. My complain was that they were Understaffed as only one conceriege to help guests with questions who did try her best. We had high tea there which was little disappointing.

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Helpful?
Thank Preety567
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to share this feedback, I'm pleased to hear that you enjoyed our central downtown location, spacious guest rooms, and amenities. We sincerely apologize for the delay you experienced when speaking with our concierge team, and that our afternoon tea service did not meet your expectations. Feedback like this is greatly appreciated,...

Nashville, Tennessee
Reviewed 14 June 2015

My wife and I are just back from the Shangri La in Vancouver - what a great hotel. From the moment you arrive the staff is friendly and helpful and helped to make a long travel day great. Our room was large and with all the needed amenities. The concierge staff was great and we had a great stay here...

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Helpful?
Thank Michael G
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Michael G, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that you were wowed by the service and hospitality received from our team. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us is memorable....

Singapore, Singapore
Reviewed 12 June 2015

got a room upgrade to a suite, a most pleasant surprise, made my 5 night stay all the more comfortable gym was well equipped, lobby and amenities were exclusive and quiet market by jeangeorge served delicious ala carte breakfast right next to a high end supermarket with excellent produce

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Helpful?
1Thank roy c
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear roy c, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, including the state-of-the-art Fitness Centre open 24 hours a day, deluxe breakfast at MARKET by Jean-Georges, and convenient downtown location. Thank you very much for your recommendations, we hope to welcome...

North Vancouver, Canada
Reviewed 11 June 2015

On June my wife and I spent our anniversary at the Shangri-La Vancouver - everything from the room to the service is absolutely superb. The meal was exceptional right down to the dessert with "happy anniversary" written in chocolate across the plate - they think of everything here...the room is first class and though we didn't use the spa or...

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Helpful?
Thank randy t
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear randy t, Thank you very much for taking the time to share this kind feedback. I'm thrilled to hear that you chose Vancouver, and Shangri-La, as your anniversary destination! It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm very pleased to hear that you enjoyed the spacious guest rooms, special anniversary...

A TripAdvisor Member
1 review
Reviewed 10 June 2015

We stayed here to attend the Shania Twain concert Every detail from the marble bathroom ,heavenly bed ,turn down service with ice and bottled water and chocolate to the push button do not disturb were wonderful If you want to treat yourself this is the place to stays.

Review collected in partnership with shangri-la.com
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Helpful?
Thank A TripAdvisor Member
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Valued Guest and TripAdvisor Member, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, luxury amenities including our custom Sterns & Foster mattresses, d’Porthault French linens, and turn down service. We hope to welcome you back to Vancouver again soon.

North Yorks
Reviewed 9 June 2015

We stayed one night having disembarked from a cruise ship. We arrived at the hotel at about 10.30 and were immediately able to access our room. The room was excellent and very comfortable. All staff we met were outstanding and very proactive in providing information or services. We were offered a slightly later check out but on returning to the...

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Helpful?
Thank RJHNorthYorks
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear RJHNorthYorks, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm pleased that you enjoyed our hotels amenities, the helpful assistance from our concierge team, and that we could accommodate your post-check-out needs. Thank you for your recommendation to...

Spartanburg, South Carolina
Reviewed 9 June 2015

I honestly expected this hotel to be just like every other nice hotel I have ever stayed out. They far exceeded my expectations. Wonderful staff, an amazing room, a lovely afternoon tea...I just can't say enough great things about them. Fantastic location. Within walking distance of most major downtown attractions. I look forward to staying here again on my next...

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Helpful?
Thank nicholsonart
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear nicholsonart, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that you were wowed by the service and hospitality received from our team. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us is memorable. I'm...

Guaynabo, Puerto Rico
Reviewed 8 June 2015 via mobile

Friendly front desk staff. Room service formidable and faster. Spacious, very clean and confortable rooms. The most sincere thanks to the Manager for the welcome note and detail to send fruit to the room. It is close to many attractions that you can walk through the hotel.

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Helpful?
Thank Miguel B
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Miguel B, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms and prompt room service, welcome fruit amenity, and our convenient proximity to Vancouver's top attractions and destinations. Thank you very much for your recommendation, we hope to welcome you back to...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: ₹ 17,813 - ₹ 39,254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
11 questions
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Manchester
over a year ago
Victoria, Canada
Taichung, Taiwan
19 days ago

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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony rooms are a lovely touch and not common in Vancouver”
D5472UZmariak, 18 Apr 2017 | Read review
“Rooms are aging a little at this hotel however they are very clean and functional.”
MelPhelps, 16 Apr 2017 | Read review
“9th floor, deluxe suite.”
  • view from the room 9th floor
171lindseys, 5 Apr 2017 | Read review
“An execuive suite overs greater space and comfort.”
Laser3116, 29 Mar 2017 | Read review
“Tell the receptionist what you prefer and they'll make sure you're taken care of. Shangri La will do all they can to meet your needs.”
SeanL15, 7 Mar 2017 | Read review
5 of 5