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Prestige Mountain Resort Rossland

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Prestige Mountain Resort Rossland
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165 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Reviewed 2 days ago NEW

The queen room is spacious and comfortable, but has obviously not been designed by a skier as there is a dearth of hooks and drawer space. The heating system is flawed. I set the desired temperature to 20 but if the system is activated the room quickly heats up to intolerable levels. The temperature can be moderated by turning off...

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Thank Denis M
Reviewed 1 week ago

We were in Rossland for a ski trip so, we really appreciate the confort of the Beds and the tranquility. Gabriella's place surprised us with a very good quality and choice of health food. The room dimensions are quite small but perfect for the "rest of the warrior".

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Thank Louis S
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

As a family run hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting Rossland. Thank you for taking the opportunity to tell us about your stay and share your review. I will be sure to pass your comments on to Gabriella and her team. We look forward to welcome you back soon.

Reviewed 3 weeks ago via mobile

Fantastic location in Rossland for a little drive to Red Mountain. The restaurant offers great food with helpful staff and suitable for different diets including gluten free. Matt (reception staff) was very helpful throughout our stay & arranged for a later check out. We found the rooms were very comfortable and had everything you needed. Clean and nice beds. We...

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Thank Cazza H
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to post a review and share your comments. I am glad we were able to provide you with the service and comfort that you were hoping for. I will be sure to pass on your comments to Matthew and the rest of team. We look forward to your return to Rossland.

Bellingham, WA
Reviewed 7 January 2017 via mobile

Checked in for a 3 night stay on Jan 2nd. We had reserved only several days ahead, so the 2 issues that came to light should have been communicated. First, they have a new heating control system in the rooms that they don't know how to work. When we asked how to turn down the heat (it was 74 degrees),...

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Thank BhamPedro
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for your comments, we appreciate you taking the time to post your review. We are in the process of upgrading our air conditioning system, and given the scale and scope of the project it is taking longer than intended to finish the work. We apologize for the inconvenience you experienced and are hopeful that on your next visit...

Reviewed 2 January 2017

My wife and I stayed over the Christmas holidays. The hotel staff was nice enough to give us a heads up before we came that everything would be closed on Christmas Day and was offering turkey pot pies for dinner. The hotel was clean and the staff was friendly enough. Great location as its in the heart of downtown of...

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Thank Heyyou1982
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to write a review of your stay with us in Rossland. We were pleased to hear that you were happy with our hotel staff and location. We do apologize that the hot tub was still under construction during your stay. As this was a complete new build project, we needed to get approval from...

Kootenays, BC
Reviewed 10 December 2016

Stayed at the Prestige Dec. 2nd for one night & everything at this hotel is done right, from the front counter staff to the quality of the finishes & furnishings in the room & lobby. Ate breakfast at Gabriella's cafe in the lobby & the eggs benny were every bit as great as the check out staff said they were........

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Thank outbackBC
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for your wonderful review. Our team works hard to make sure every guest has a memorable stay and it is rewarding to hear you had a great stay. We look forward to welcoming you back to Rossland soon.

Reviewed 14 November 2016

Excellent hotel with nice facilities. Friendly front desk staff who were very helpful. Room was clean and modern looking, however it was very hot and even though I turned off temperature, I slept with the window open all evening. Restaurant meal was excellent - I had a pasta dish which was one of the best I've tasted in Canada. Nice...

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Thank Susan S
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

My team will be so pleased to to hear your wonderful comments, thank you for taking the time to post your review. I will be sure to pass on your complements to Gabriella and her team and do accept my apologies for the challenge you encountered with the heat. We hope to welcome you back soon.

Bournemouth, United Kingdom
Reviewed 14 November 2016

This hotel is clean, homely, well-furnished and centrally located. We stayed for one night in November and our only complaint was that it was far too hot! In the middle of the night we tried to adjust the AC in our room but it wouldn't work - it seemed as if the control was actually disconnected. So we ended up...

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Thank Laura F
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to share your comments. Your feedback is instrumental to improving our resort and service. Please accept my apologies for the challenges you encountered during your stay. We hope to be able to welcome you back for a superior experience.

St. Catharines, Canada
Reviewed 7 November 2016

the manager that booked me into the hotel was super kind, informative, and accommodating and professional I appreciated his patience and time. He had an accent ( sorry I forgot his name) the night front desk young man was also so helpful and informative and kind. thanks young man thanks so much! Rhonda

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Thank HippyChick1964
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

My team will be so pleased to hear your wonderful comments! Thank you for taking the time to post them. I will be sure to pass your comments on to Matthew and our management team. We hope to welcome you back to Rossland soon.

Reviewed 31 October 2016

I loved my stay at the Prestige in Rossland. The service was outstanding, the staff friendly and helpful and it was an extremely comfortable place to stay for a few nights. I loved my room- it was clean, quiet and the beds were SO comfortable. I enjoyed the restaurant and especially appreciated the amazing service I received from Kim and...

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Thank Jennifer G
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

As a family owned hotel, we pride ourselves on ensuring that every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay. We are pleased that you had such an enjoyable time at our hotel. I will be sure to pass your comments on to the front desk staff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated in beautiful Rossland BC and only minutes from some of BC's best golf terrain, our full service resort features exquisite deluxe rooms and designer suites. Onsite features include restaurant, lounge, cappuccino bistro, fitness centre, indoor hot tub, and sauna. Lifestyle and getaway packages available. ... more   less 

Additional Information about Prestige Mountain Resort Rossland

Address: 1919 Columbia Avenue | Box 1958, Rossland, British Columbia V0G 1Y0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Rossland
Price Range: ₹ 8,825 - ₹ 24,870 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Mountain Resort Rossland 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Prestige Mountain Hotel Rossland
Prestige Mountain Resort Rossland
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Questions & Answers

Questions? Get answers from Prestige Mountain Resort Rossland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a third floor suite and could see out both sides of the hotel from our suite.”
 of 5 bubbles GrandmaGoldwing, 3 Oct 2016 | Read review
“Ask for mountain view room”
  • Street view
  • Mountains and valley
  • Fridge and coffee maker
  • Queen bed with sitting chair
 of 5 bubbles IslandPrairieGirl, 2 Oct 2016 | Read review
“Ask for a room that faces away from the street on the third floor. Beautiful valley views”
 of 5 bubbles davidsF7915UK, 25 Jul 2016 | Read review
“See comment above, otherwise no information to give.”
 of 5 bubbles osborncats, 31 May 2016 | Read review
“Definitely try the cafe and restaurant. Great food.”
 of 5 bubbles litespeed74, 24 May 2016 | Read review
5 of 5