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Highliner Plaza Hotel & Conference Centre

94 reviews
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Traveller (32)
Room & Suite (31)
Hotel & Grounds (18)
Overview
  • Excellent6%
  • Very good28%
  • Average26%
  • Poor17%
  • Terrible23%
5 Dec 2017
“Beautiful View”
28 Aug 2017
“Ok but not great.”
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Family Rooms
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (94)Write a Review
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11 - 15 of 89 reviews
Reviewed 21 June 2017

Was not impressed at all with this hotel in Port Rupert. We stayed here as it was the only room we could find in Prince Rupert following a change in our travel plans because of the major washout on Highway 20. The room we had...More

Thank Lynn T
Response from rosemanagerw, Guest Relations Manager at Highliner Plaza Hotel & Conference CentreResponded 23 June 2017

Good day Lynn, It is unfortunate that you had to change your travel plans and find the area in basically a sold out status. That night we did rent out a couple of our rooms that we typically do not rent to walk ins because...More

Reviewed 19 October 2016

I picked this place partly due to the price and the picture of the room. The old adage, "a picture is worth a 1000 words", is false. Very dated and a tired room and lobby! There needs some serious renos to be done. The washroom...More

Thank Neil M
Response from rosemanagerw, Public Relations Manager at Highliner Plaza Hotel & Conference CentreResponded 26 October 2016

Dear Mr. Neil M, Very sorry to hear that you did not enjoy your stay. We took our pictures approximately 6 months ago in an effort to provide a 'true picture' of what we have to offer. However, with that in mind we are in...More

Reviewed 31 August 2016 via mobile

From the distance the hotel looks like some Cold War East German building standing tall on the harbor front. When checking in and out,the staff was most helpful and service minded. The room was worn, but spacious with a balcony and well cleaned.

1  Thank Niels L
Response from rosemanagerw, Guest Relations Manager at Highliner Plaza Hotel & Conference CentreResponded 27 September 2016

Thank you for taking the time out of your busy day to let us know your impressions. Extremely happy to hear that you found the service to be helpful and service minded as this is the culture we strive for.

Reviewed 31 July 2016 via mobile

There was no air conditioning and they did not have enough fans. We booked 3 rooms but only had a fan for one room. It was frustrating that staff at the front desk did not agree whether 4 people was their maximum per room or...More

Thank kirstydot
Reviewed 29 July 2016 via mobile

I wouldn't stay at this place again. For the price you pay here you could get the same from a $65 dollar room. Not worth the money spent. This things wants me too at more info. I know this is an older hotel but is...More

Thank Harry G
Response from rosemanagerw, Guest Relations Manager at Highliner Plaza Hotel & Conference CentreResponded 16 August 2016

Dear Harry G, Very sorry to hear that you did not enjoy your stay. In fact we have made several changes over the past year including adding fridges, microwaves and flat screen TVs to our nonsmoking rooms. We recently upgraded all our nonsmoking bedding with...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Conference Facilities
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 92 - US$ 118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 92 - US$ 118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (32)
Room & Suite (31)
Hotel & Grounds (18)
Business Centre & Event Rooms (9)
Bathroom (8)
Questions & Answers
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Room Tips
"request non smoking"
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"If the lifts aren't don't stay there."
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"Good harbour, shipping and sunset views if you choose a room facing west."
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"Avoid this hotel"
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