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Sandman Hotel Penticton

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222 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Loch Ness, United Kingdom
Reviewed 1 week ago

needs reno kind of old hotel. parking needs more lighting.pool area is stuffy cleanliness is 7 out of 10 customer service 8 out of 10 staff are nice..kudos to rene the front desk mgr.. security is needed at night time

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Helpful?
Thank br0mey
Harley E, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for taking the time to write a review. We understand that we did not meet your needs during your stay with us. Comments such as this help us to ensure that we continue to strive to meet guests' expectations. We hope the next time your in the area we will see you.

Kelowna, Canada
Reviewed 2 weeks ago

This was right across the street from the convention centre, so it was super convenient. When we were ready we walked right over. Before the event we had a bottle of wine with some the coffee mugs out in the main pool gathering area which the staff didnt seem to mind. It was a nice place for us to visit....

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Helpful?
Thank macfeather
Harley E, General Manager at Sandman Hotel Penticton, responded to this review

Thank for your review. I am pleased to hear your enjoyed the hotel and onsite amenities. Our location to the convention centre, beach and downtown certainly makes it convenient to enjoy what Penticton has to offer. Once again thank you for your feedback and we look forward to seeing you again soon.

Grand Forks, Canada
Reviewed 2 November 2016

Only updated part was the lobby. Hallways stunk of old cigarette smoke. Rooms are very dated. Bathroom sink barely drained. Curtains were very dirty. Beds were surprisingly comfy. Very thin walls, dogs in level above us were barking. Woke us. Sandman needs to step it up here.

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Helpful?
Thank 51JRP
Harley E, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay and we certainly listen to all feedback we receive from our valued guests. I am pleased you enjoyed our beds. The staff and I appreciate your comments and hope to hear from you again during your next trip to the area.

Lake Country, Canada
Reviewed 29 September 2016

the lobby cleaning crew never moved furniture around to clean the floor, looked like a good months of dust underneath coffee table and couches. room was musky as if still of the smoking erra. needs many upgrades to bring it to a 3 star

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Helpful?
1Thank dabud69
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day, thank you for your review. I am terribly sorry that your stay wasn't a more enjoyable one. We are always looking for ways to improve guest experience and rest assured the issues raised will be address with our staff to ensure they won't be repeated. I would like to invite you back to see how we can restore...

Calgary, Canada
Reviewed 17 September 2016 via mobile

My husband and I came to Penticton for a few days and stayed here. Beds are clean, wifi is fast, good water pressure in the shower, quiet (good sound proofing). The carpet was a bit dirty looking and the decor is older, needs an update, but we were definitely happy staying here, paid $119/night and well worth it! Had a...

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Helpful?
Thank b1rdiebee
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Thank you b1rdiebee for your kind review. I'm very glad to see that your stay was enjoyable. Our staff pride themselves on providing the best possible service. In addition to the quiet rooms we also feature an onsite Denny's and Bar One as well as numerous quality outlets close by. As for our facilities, we are continuously undergoing minor renovations...

Calgary, Canada
Reviewed 15 September 2016 via mobile

Rooms were ok Both rooms had double beds not queen There is a security deposit included in credit card authorization! Used by lots of hockey teams, that must be why pool or fitness doesn't open til 10 am Hotel Bar didn't have everything on dinner menu!

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Helpful?
Thank mailer53
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day mailer53. Thank you for your review. we are happy to see your stay was comfortable. Our pool and fitness facilities do open at 10 and this is to ensure that proper cleaning is done and pool chemicals are in balance to provide a safe clean environment. In addition to the pool and fitness facility we do also feature...

Calgary, Canada
Reviewed 25 August 2016 via mobile

Stayed for one night on the third floor with my 2 kids (1 adult & 2 kids). The room had a view facing the indoor pool. The room had one king size bed and a pull out sofa but we all slept on the king size bed which was comfortable enough and plenty of room for us. Room came with...

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Helpful?
Thank Easilylost
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day Easilylost, thank you for your review. We are very happy you enjoyed your stay with us. I am glad our staff were able to make your stay enjoyable. While the hotel is a bit older, we are constantly undergoing revitalization throughout the hotel and hopefully we can accommodate you again in the future in one of our renovated...

Port Moody, Canada
Reviewed 25 August 2016

The room was a bit of a squeeze for a family of 4, but most of the time in Penticton you do not spend in the hotel, so it was not too bad. Our room opened directly to the enclosed courtyard with pool. At first we thought this was a good idea, but it meant that we could not open...

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Helpful?
Thank CNA2013
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review CNA2013. We always appreciate feedback on where we can improve. In addition to the atrium pool and on site Denny's and Bar one, we are also ideally situated close to many restaurants and outlets in Penticton. I'm glad our staff were able to make your stay more enjoyable as we pride ourselves on providing excellent...

Powell River
Reviewed 25 August 2016 via mobile

We were terribly disappointed on our recent trip to The Sandman Hotel in Penticton. Our friends didn't receive the room they thought they had booked and our room didn't even have a mini fridge! What's with that? 80° in the shade and nowhere to put your water or drinks! Also, the atrium was the hottest, stuffiest place to be. The...

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Helpful?
Thank patbM4795MD
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review patbM4795MD, we are always looking for ways to improve our hotel. I am very sorry your stay did not meet the standards we like to hold ourselves to. We will be addressing these issues to ensure this does not occur again. We do offer rooms with fridge and microwaves and can accommodate having them put...

Victoria, Canada
Reviewed 24 August 2016

Been to this hotel many times. V. pet friendly, by which I mean they gush over my dog. No faking that. Rooms clean, management goes the extra mile. Great location in central Penticton with easy access to the highway and Okanagan Lake is just a stroll away.

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Helpful?
Thank NaraBench
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day NaraBench. Thank you very much for your kind words. We are very happy that our staff were able to make your stay enjoyable as we pride ourselves on our customer service. In addition to our onsite amenities, we are fortunate enough to be ideally situated near many local attractions and outlets. I would like to invite you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Okanagan Valley wine country, Sandman Hotel Penticton is extremely well situated for guests to take advantage of all local amenities. Featuring two large lakes, a new destination casino, 70 world-class wineries and dozens of golf courses, Sandman Hotel Penticton is a great choice for your next vacation. Also catering to business travelers, this hotel has all the modern amenities such as high-speed Internet, a business centre, and meeting facilities. Sandman Hotel Penticton makes your travels a breeze. ... more   less 

Additional Information about Sandman Hotel Penticton

Address: 939 Burnaby Ave, Penticton, British Columbia V2A 1G7, Canada
Region: Canada > British Columbia > Okanagan Valley > Penticton
Price Range: ₹ 4,904 - ₹ 7,969 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Penticton 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Penticton Sandman Hotel
Sandman Inn Penticton
Sandman Hotel Penticton British Columbia
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Questions & Answers

Questions? Get answers from Sandman Hotel Penticton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Somewhere else”
 of 5 bubbles 51JRP, 2 Nov 2016 | Read review
“you get less than what you pay for”
 of 5 bubbles dabud69, 28 Sep 2016 | Read review
“Be sure to specify whether you want to be overlooking the pool or not, or if you want a walk-out room to the pool.”
 of 5 bubbles CNA2013, 24 Aug 2016 | Read review
“I was on the 3rd floor and the room was quiet.”
 of 5 bubbles skiking2016, 2 Aug 2016 | Read review
“room facing indoor pool is much cooler on a hot day.”
 of 5 bubbles MarjorieRoseHill, 31 Jul 2016 | Read review
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