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Inn at the Quay

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433 Reviews from our TripAdvisor Community

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There are newer reviews for Inn at the Quay
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Showing 429: English reviews
Vernon
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 February 2015 via mobile

Stayed here for one night. There was a personalized note in my room welcoming me back which was a nice touch except it was addressed the wrong person and I've never been there before. Room was comfortable and bed was pretty good. However the wall was thin and I could hear the people next door really clearly as they were... More 

Helpful?
1 Thank Tree899
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Tree 899, Thank you for choosing the Inn at the Quay for your recent business travels to New Westminster. I do apologize that you did not receive the correct personalized welcome card, however I do hope you enjoyed the edible gift that went along with it. We may have done a room move to accommodate an early check-in and... More 

Vancouver, Canada
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 10 January 2015

We stayed here for New Years Eve. I am sure we got a special rate because this was a group function to celebrate a couples birthdays. The price was very reasonable. We had a party in an events room on the second floor. The hotel room was great with all the comforts of home and a fabulous view of the... More 

Helpful?
1 Thank Canadian Steve-O
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Canadian Steve-O, Hope that 2015 is treating you well and thank you for choosing to "ring in the new year" at the Inn at the Quay. I understand your group had a great party and we look forward to welcoming you back in the near future. Kathy MacKerricher General Manager More 

Edmonton, Canada
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 31 December 2014 via mobile

4 night stay. Hotel is right on the water close to restaurants, sky train, shopping and downtown New Westminster. Very limited choices for hotels in the area so this was great choice. Very clean and comfortable. Nice little gym and jacuzzi room. Lovely job decorating for Christmas. Would absolutely stay again.

Helpful?
1 Thank Timeoff-2011
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Timeoff-2011, Thank you for your posting and we look forward to welcoming you back in the near future. Kathy MacKerricher General Manager More 

Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 20 December 2014 via mobile

We will definitely come and stay again, especially this summer. I brought my husband here for his birthday. The rooms very nicely appointed and clean. Loved the fact that the window opened and the Sliding door to private little deck overlooking the water and the lights of the Patella bridge was perfect. I love the ability to allow a flow... More 

Helpful?
2 Thank HellenGail
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear HellenGail, thank you for your posting and many kind comments. Have a wonderful Christmas season and we look forward to welcoming you back in 2015. Kathy MacKerricher General Manager More 

Duncan, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 December 2014

My husband spent just one night at this hotel and were truly impressed with the overall quality. The room over looked the waterfront (I believe most of them did). The room was spotless and smelled very fresh when we arrived. We did not take advantage of some of their amenities. The staff was always very courteous and accommodating. We were... More 

Helpful?
Thank Roberta S
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Roberta, thank you for choosing the Inn at the Quay for your recent business travels to New Westminster. Wishing you a happy and safe holiday season and look forward to welcoming you back in 2015. Kathy MacKerricher General Manager More 

Burnaby
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 December 2014

We stayed at the Inn on the Quay on our wedding night. I had informed the booking agent that this would be our wedding night and when we arrived we were not congratulated or greeted with anything special like champagne or a card (this was the case for our honeymoon stay at another hotel). The room was fine with a... More 

Helpful?
Thank Tonee V
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Tonee, Congratulations on your recent marriage! Wishing you a wonderful year ahead in 2015 and enjoy the holiday season. Kathy MacKerricher General Manager More 

Port Moody, Canada
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 December 2014

we liked this hotel and the location, company Christmas party had booked a block of rooms. Our room overlooked the water, beautiful view. large spacious rooms, friendly staff . Boathouse restaurant is attached and a very short walk to the market at the quay. Lots of trending shoppings in walking distance

Helpful?
1 Thank ColleenMaitland
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Colleen, thank you for your posting and wishing a happy and safe holiday season! We look forward to welcoming you back in 2015. Kathy MacKerricher General Manager More 

Nanaimo, Canada
Level Contributor
78 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 25 November 2014

I really enjoyed my stay at this hotel. The room was a bit small but enough for one person, and had updated furnishings and a super view. The bed was super comfy and the room temperature was easier to control that most hotels that I stay in. Very close to everything you might want in New Westminster and right on... More 

Helpful?
Thank Brenda M
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear brenda054, thank you for your posting and best wishes for a safe and healthy holiday season! Kathy MacKerricher More 

Sooke
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 November 2014 via mobile

We had a nice stay and the view was great. Rooms are a bit small but fine for a couple. The furniture was pretty beat up though there was signage and a note in the room saying it was being replaced through November and old furniture donated. Wireless signal was good enough to stream Netflix. Pretty good stay though my... More 

Helpful?
Thank Chris C
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Chris C, Thank you for choosing the Inn at the Quay for your recent travels to New Westminster. By the end of this week the case goods will be replaced in all of our guestrooms. We are proud to report that they were manufactured in CANADA and all the old was donated to Habitat for Humanity. Enjoy the holiday... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 November 2014 via mobile

Had a very nice stay in this hotel. Definitely has some good things going for it. First thing I thought was that management cares about this property and is trying to keep an older building modern and luxurious. They have me a really nice room and a nice welcome card. I thought the fees for parking, room service and mini... More 

Helpful?
Thank Albert L
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Albert L, Thank you for choosing the Inn at the Quay for your recent travels to our area. We appreciate your comments and will bring them to the attention of our housekeeping department. We are also thrilled to mention that all are case goods have been replaced, made in CANADA and the old donated to Habitat for Humanity. We've... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Inn at the Quay

Address: 900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
Region: Canada > British Columbia > New Westminster
Price Range: ₹ 6,202 - ₹ 10,713 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inn at the Quay 4*
Number of rooms: 126
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Also Known As:
Inn At The Quay Hotel New Westminster
Hotel At Westminster Quay
At Westminster Quay New
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Questions & Answers

Here's what travellers have asked, with answers from Inn at the Quay staff and other travellers.
8 questions
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Questions? Get answers from Inn at the Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the ice machine and the elevator”
 of 5 bubbles OlympicVancouver, 7 Nov 2016 | Read review
“All the rooms have a good view of the Fraser.”
 of 5 bubbles suggyinc, 4 Nov 2016 | Read review
“Rooms on the higher floors, looking downriver have the best views.”
 of 5 bubbles AlanP107, 14 Oct 2016 | Read review
“Most rooms have a balconey”
 of 5 bubbles mrparker13, 12 Oct 2016 | Read review
“Try to get a room away from the construction noise.”
 of 5 bubbles HIstorybuff42, 25 Sep 2016 | Read review
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