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BEST WESTERN Dorchester Hotel

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BEST WESTERN  Dorchester Hotel
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479 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Clearwater, Canada
Reviewed 2 weeks ago

Very professional service and delicate decor. Seconds from everything and very comfortable with amenities and internwt that work seamlessly. I would stay again without heaitation. We had a fabulous view of the harbor.

Review collected in partnership with Best Western
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Helpful?
Thank Kenneth B
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Kenneth B, Thank you very much for your great feedback. I'm glad to learn that you've enjoyed your stay with us and our team served you well. We'll keep striving to serve our guests to exceed guest's satisfaction. Will look forward to welcoming you again in the future. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Victoria, Canada
Reviewed 3 weeks ago

Loved the view of the harbour. Staff were friendly. Lobby is beautiful, however, the hallway carpets were filthy. Room wasn't up to par for cleanliness. Best Western customers expect better than this.

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Helpful?
Thank cathy r
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Cathy, Thank you for your great feedback. We appreciate that you took your time to let us know what you've liked and disliked. We'll definitely share your feedback with our team and assure you that we'll improve our service. Hopefully, you could visit us again so that we could offer you a superior service. Again, thank you very much,...

Vancouver, Canada
Reviewed 3 weeks ago

Was a average stay parking was hard as the very small parkin lot was full. Room could have been cleaner. Staff was helpful and friendly. The rooms are a little small but very nice almost boutique like.

Review collected in partnership with Best Western
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Helpful?
Thank michaelmJ2613GP
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear MichaelmH2613GP, Thank you very much for sharing your experience with Dorchester with trip advisor viewers. I'm glad to learn that you've been served well by our staff and you liked our rooms. Please accept our sincere apology for not having available parking lot on your arrival, and we have not met the cleaning standards during your stay. There're several...

Burnaby, Canada
Reviewed 3 weeks ago

Great location in Nanaimo! The staff at check in was excellent! Lots of interesting shops and restaurants near by to enjoy. I would definitely stay at this property again. It would be wonderful in the summer. G. Fraser

Review collected in partnership with Best Western
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Helpful?
Thank 418graemef
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Mr. Fraser, Thank you very much for your thoughtful comment. We'll look forward to welcoming you again soon! Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Pennsburg, Pennsylvania
Reviewed 4 weeks ago via mobile

The hotel was great. Clean and the staff was polite and accommodating. Located right at the water centered in alot of shops and restaurants. I would recommend this place. Lots of pkaces to see nearby.

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Helpful?
Thank William C
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear William C, On behalf of our team, I'd like to appreciate for your great feedback. I'm glad that you've enjoyed our location and surrounding areas as well as our service. We're located at the harbour front of Downtown Nanaimo, and there're various boutique shops, restaurants, Convention Centre, Nanaimo Museum, Art gallery, Casino, Harbour Air all within walking distance. Will...

Coeur d'Alene, Idaho
Reviewed 13 January 2017

The location is wonderful. Walking distance from shops and the dock. Great restaurants all around. Room was clean and in good shape. Bed was comfortable. The staff at this hotel was exceptional. I'm terrible with names but the gentleman that checked me in was very polite and the waitress in the restaurant at dinner was great. Food was delicious. For...

Review collected in partnership with Best Western
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Helpful?
1Thank ryan0032015
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Ryan0032015, Thank you for your great feedback. I'm glad that you've enjoyed your stay with us. Will look forward to welcoming you again on your next visit to Nanaimo. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Edmonton, Alberta, Canada
Reviewed 31 December 2016 via mobile

We had a king size bed. Paid extra for same. Top sheet fit. Queen size duvet barely reached the edges. Bedspread ended halfway up the bed????? Seriously annoying. So to stop the chilly air from creeping up our backs we decided to get a blanket. No blanket anywhere. Called front desk. No delivery. Had to get dressed to go get...

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Helpful?
Thank Connie M
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Connie M, Greatly appreciated for your feedback, and on behalf of our staff, please accept our sincere apology for the inconvenience. There must have been some miscommunication as we should have plenty beddings available, and I'll definitely look into this matter as soon as possible, and reassure to correct the situation immediately. If there's anything that I can assist...

Victoria, b.c.
Reviewed 21 December 2016

Visiting family in Nanaimo, but stayed here. Prepaid room with Queen bed was $109 plus taxes, included outdoor parking. Free, help-yourself coffee in lobby. Pleasant and helpful service at front desk. It was an easy walk to a great restaurant, The Nest, and Port Theatre for a show. Room was compact, but had all we needed and was nicely appointed....

Review collected in partnership with this hotel
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Thank VictoriaBCtraveller1
Richmond British Columbia
Reviewed 10 December 2016

Hotel is renovated, Very clean; good service, supportive staff and good food. Nice location. Not too expensive. Beds comfortable. Nice and quiet. Parking lot is an open lot (not under cover) Extra coffe at reception. Residents get 20% discount on food.

Review collected in partnership with this hotel
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Thank teisibell
Reviewed 27 November 2016 via mobile

Havent been to Deep Blue Restaurant before; did you know Dorchester even had a restaurant... We didnt. I met a lady in a line up and she talked it up so good we had to try it. Wow. What a gem we found! It hasnt hit the streets of Nanaimo yet, but will explode when it does! The food was...

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Thank HudzonVI123

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Dorchester Nanaimo Hotel is conveniently located in the heart of downtown Nanaimo over looking picturesque Nanaimo Harbour. Our charming heritage boutique-style hotel is decorated in a style that blends old world class with modern conveniences to make your stay at this Nanaimo hotel a comfortable and memorable one! ... more   less 

Additional Information about BEST WESTERN Dorchester Hotel

Address: 70 Church St, Nanaimo, British Columbia V9R 5H4, Canada
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range: ₹ 6,940 - ₹ 10,155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Dorchester Hotel 2.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Best Western, Priceline and Hotels.com so you can book your BEST WESTERN Dorchester Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Nanaimo
Nanaimo Best Western
BEST WESTERN Dorchester Hotel Nanaimo, Vancouver Island
Hotel Style:
#3 Green Hotel in Nanaimo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Dorchester Hotel staff and other travellers.
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vancouver island
5 months ago

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Questions? Get answers from BEST WESTERN Dorchester Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have heavy luggage or have problems with steps, ask if there are steps to your room. We were on the 4th floor and there are three steps from the hallway next to the elevator to get to the hallway for the rooms. No big deal for us, but could be for some people. ”
 of 5 bubbles VictoriaBCtraveller1, 20 Dec 2016 | Read review
“Rooms are small but have fridge and small TV. ”
 of 5 bubbles teisibell, 10 Dec 2016 | Read review
“Harbour view rooms are nice”
 of 5 bubbles islandrockin, 6 Nov 2016 | Read review
“Choose a room with ocean view.”
 of 5 bubbles Localresident99, 3 Nov 2016 | Read review
“You MUST ask for a harbour / ocean view or you should not be staying here.”
 of 5 bubbles Mr_Jones2, 11 Oct 2016 | Read review
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