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Sandman Hotel & Suites Kelowna

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324 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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Vancouver, Canada
Reviewed 6 days ago NEW

We stayed here a few years ago for a weekend away and enjoyed it. The room was in the main hotel and a little outdated. It was funny that the whole kitchen was green, all the appliances. I am sure it has been updated since then but good stay for the money. Would recommend it and come again sometime.

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Helpful?
Thank CJNairn
Vanderhoof, British Columbia
Reviewed 1 week ago

We were in Kelowna for the Easter long weekend and didn't book ahead of time. I tried two other hotels and either they were booked or way over priced! I could always count on the Sandman hotel because they have never let me down and have always given me a good rate. we walked in and Treva gave us a...

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Thank prismueller
Reviewed 3 weeks ago via mobile

We pulled into Kelowna as a stop on our way to banff and the sandman has one of the comfiest beds & nicest showers so far! The bed wasn't hard and the shower actually had some water pressure! Great location - right across the road from a mall & supermarket/banks. It also has an onsite Denny's if you need a...

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Thank Kat G
Reviewed 4 weeks ago

We had a suite in the tower, it was nice but a bit small. Bit of a maze going to the pool. We stayed two nights and staff was just trying to pawn off towels and not service the room... almost insisted on just giving towels. Great view, needs black out curtains in bedroom for morning light.

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Helpful?
Thank Boatergirl2000
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest: I was pleased to hear that you found the Executive Suite in the Corporate Tower comfortable and nice, however small. Our Executive King Suites are approximately 630 square feet and designed with a condo style feel. Several suites have different layouts so just let our Front Desk team know and we would be happy to suggest the...

Richmond, Kentucky
Reviewed 4 weeks ago

Everything was very nice, and the ambience was rather stunning. Beautiful building with indoor pool in the central courtyard! Very nice bar and Denny's Restaurant in same building made for the ultimate convenience!

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Thank Darren K
North Vancouver, Canada
Reviewed 23 March 2017

This hotel is a nice simple hotel. Check in was smooth and simple. Only down side is rooms in the atrium building around the pool area on the second floor does not have an elevator. The room was simple and had all the basic needs. The room had one weird thing as it looked out to a patio but was...

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Thank Mark W
Prince George, Canada
Reviewed 16 March 2017 via mobile

While every time Ive visited this property it's been a seamless experience, there were a few hiccups checking in last night however. Despite the tech issues the front desk staff were exceptionally polite & accommodating. The room was clean and for the most part in good repair even though I was not in the tower on this particular stay. I...

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Thank Koverton
Surrey, Canada
Reviewed 12 March 2017

This hotel is awesome as front desk personal are very friendly. We had a room with a balcony over seeing the indoor pool area. Having a morning coffee and sitting on the balcony is just a added touch of comfort. The hotel also have a Denny's and a pub called Bar One. Great specials on food and drinks plus comfortable...

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Helpful?
Thank V898SOjohnd
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest: Thank you very much for sharing your weekend get away experience at The Sandman. I am glad you took advantage of enjoying a coffee overlooking the Pool in our Atrium. At the centre of our hotel, the Atrium deck ,pool and hot tub are a favourite gathering place for our guests. Great to hear you enjoyed our...

Montreal, Canada
Reviewed 10 March 2017

Stayed for work, was sent last minute presentation documents 45 minutes before meeting and had to print copies. WHile Justine was dealing with emergency ambulance, staff interupting her, guests checking out, she skillfully and politely handled with class all that was in front of her. I thank her for saving the day for me and extending World class service like...

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Helpful?
Thank swester2017
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest: Thank you very much for taking the time to share your experience in "excellent service". It is especially gratifying to have one of our team members recognized for grace under pressure and excellence in hospitality. I look forward to sharing your comments with Justine and the entire team At The Sandman we are dedicated to delivering a...

Vancouver, Canada
Reviewed 17 February 2017

Our room was clean and spacious. We had a double queen room. Beds are comfortable and the staff are friendly and helpful. The decor is on the dark side which is ok if you don't spend a lot of time in the room. Pool is open 10 AM to 10 PM. Ask for a room that does not face the...

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Helpful?
Thank 604Jinxed
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, We are very pleased to hear you enjoyed your stay with us and found the beds to be comfortable, clean and spacious. It's also great to hear you appreciated our friendly and helpful staff. We will be sure to pass this feedback along to them as it is always gratifying for them to hear when our guests...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sandman Hotel & Suites Kelowna is located in the heart of the beautiful Okanagan Valley; a world class destination featuring an endless variety of summer and winter recreational activities, making it the perfect choice for your next stay. ... more   less 

Additional Information about Sandman Hotel & Suites Kelowna

Address: 2130 Harvey Ave, Kelowna, British Columbia V1Y 6G8, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: ₹ 6,090 - ₹ 11,378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel & Suites Kelowna 3*
Number of rooms: 221
Reservation Options:
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Also Known As:
Kelowna Sandman Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
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Questions & Answers

Questions? Get answers from Sandman Hotel & Suites Kelowna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the tower and love it! it's nice and quiet and rooms are nice.”
prismueller, 19 Apr 2017 | Read review
“Ask for a room not viewing the pool if you want a less noisy room.”
B3399LWmarkw, 22 Mar 2017 | Read review
“Rooms in tower might be inconvenient for families as restaurant is in separate building.”
swester2017, 10 Mar 2017 | Read review
“Ask for a renovated room that does not face the pool.”
604Jinxed, 16 Feb 2017 | Read review
“ASk For a outside room not pool view”
zenwick, 29 Jan 2017 | Read review
5 of 5