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The Royal Anne Hotel

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The Royal Anne Hotel
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411 Reviews from our TripAdvisor Community

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Showing 396: English reviews
Sherbrooke, Canada
Reviewed 30 July 2015

We stayed 2 nights at the begining of july and enjoyed our stay. Our room was recently renovated and comfortable. Breakfast is good with many choices of cereals and breads. Location of this hotel is one of it's strong point. It's close to restaurants, pubs and near the lake and marina. Location can also a weak point beause of the...

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Helpful?
Thank truedenis
RoyalAnneHotel, General Manager at The Royal Anne Hotel, responded to this review

Dear Guest, There are often pros & cons to staying in any hotel, in any location. We're very happy to know the pros of our outstanding downtown location, beautiful rooms, friendly service & continental breakfast, outweighed limited parking & the street noise that can occasionally be bothersome. Thank you for giving us the opportunity to earn your business! We truly...

Maple Ridge, Canada
Reviewed 27 July 2015

We reserved two rooms at this hotel for one night for a funeral service. Upon check-in we were told that only 1 room was available at the Royal Anne and the other room was across the alley above a bar which is a smoking room. Apparently they said we called 2 days prior to request this change?? We did no...

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Helpful?
Thank Cindy S
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Cindy, To begin, please accept our condolences & sincere apologies for anything less than a smooth reservation experience & pleasant stay. As you can well imagine, we are in the thick of high season here in Kelowna. Unexpected plumbing or AC issues in a guest room in our main building, can cause a room shortage when a room falls...

Reviewed 21 July 2015

Excellent location to lake and restaurants. Very clean. Friendly staff. Good cold breakfast. Fifth floor room was very large and bright with excellent view of the lake. A/C unit was able to keep up but had to run constantly which got a bit annoying at times. Parking was limited. No oversize vehicles under ground.

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Helpful?
Thank mikfv
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Guest, Thank you for your great review :) With the 30-40 degree weather we've had over the past month, I'm happy to hear your hard working AC unit managed to keep your room cool! With upcoming property upgrades, we're planning on upgrading the in-room AC units to quieter, more energy efficient units. As you've noted, parking is somewhat limited....especially...

Reviewed 19 July 2015

Just spent two nights at the Royal Anne and was very pleased with whole experience. From the warm reception from Christa the hotel manager, nicely updated room with spacious fridge and A/C, complimentary breakfast and discount coupon for the pub, our expectations were wildly exceeded for the reasonable price we paid. Would definitely return and recommend to others. Short walk...

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Helpful?
Thank Peter J
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Peter, To be honourably mentioned in your review was very kind of you....thank you Peter :) Truly, it's a pleasure to have made a difference in your stay & I'm so very pleased to know you enjoyed everything about your stay with us. That you would definitely return & will recommend us to others, is everything we work hard...

Reviewed 17 July 2015

This lovely hotel is right down town Kelowna which means access to great restaurants and the park/water front. The rooms are nice and modern looking and the sleep was comfortable and quiet. With proof of some type of medical appointment in town the hotel gives out of town guests a reduced rate - even in the middle of summer! This...

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Helpful?
Thank sharen p
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Sharon, We're delighted you enjoyed your stay in our lovely hotel :) Travelling for medical reasons is not fun at the best of times. We're happy to know our medical rates were appreciated & our great location to Kelowna General Hospital & clinics convenient. Should medical appointments bring you our way in future Sharon, we're here to assist! Warm...

Creston, B.C.
Reviewed 13 July 2015

Hotel gives discount if you have a hospital appointment as long as you can prove hospital procedure. Located downtown with many restaurants close by. City park and water front 2 blocks away. Rooms reasonable size with frig, coffee maker and lounge chair. Comfortable bed. $109 for July stay.

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Helpful?
Thank DonCreston
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Don, Thank you for the opportunity to accommodate you during your most recent medical trip. We're happy to know you enjoyed a comfortable room & our downtown location convenient to restaurants, City Park & Kelowna General Hospital Hotel. Should your travels bring you our way in future, please know we're here to assist you. Warm regards, Christa Park Hotel...

Washington
Reviewed 9 July 2015 via mobile

There are two things I need to highlight about this hotel that makes it so special. 1. It is ideally located. Located in the heart of Kelowna it is easy walking distance to restaurants, bars, shops, coffee and City Park. It is also an easy (but a little longer walk) to the casino and Waterfront Park. 2. The staff is...

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Helpful?
Thank MrMovie500
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Mr. Movie, THANK YOU for such a special review :) That your bottom line is 'Stay here, you won't be disappointed', is everything we aim for. So very appreciated......thank you :)) Warm regards, Christa Park Hotel Manager

Kamloops, Canada
Reviewed 6 July 2015

This hotel is perfectly situated in Downtown Kelowna. The girl who was looking after the front desk was quite pleasant and had a good knowledge of the area. Being the last booking I was unable to get a parking spot in the underground parkade but did manage to get street parking just around the corner. The room itself was super...

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Helpful?
Thank Mike O
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Mike, We thank you for staying with us during our most recent heat wave & apologize on behalf of the noisy AC unit. Our in-room AC units are for the most part quite quiet. Although they work hard on extremely hot days, they shouldn't be noisy & will be referred to our maintenance team for servicing if issues are...

Glenrothes, United Kingdom
Reviewed 3 July 2015 via mobile

We really enjoyed our 2 night stay. Rooms lovely, comfy beds. We were 2 Couples, and got the last available 2 rooms. Slight downside was that the rooms we had at the back of the Hotel were spoiled by the extreme loudness of the A/C units immediately outside our Balcony, which serviced the entire Hotel. Throughout the night the units...

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Helpful?
Thank John B
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear John, That you were bothered by the rooftop HVAC units that cool the entire building, is unfortunate and we're very happy to know it did not affect your overall experience & view of the property. 'Excellent Hotel....Almost Perfect' is like music to the ears of any Hotel Manager. Thank you for the great feedback! Warm regards, Christa Park Hotel...

Vancouver, BC
Reviewed 1 July 2015 via mobile

PROS: -Perfect location right downtown -complimentary continental (no hot items but a big selection of cereals, breads, and hard boiled eggs) -friendly staff -uncomplicated TV ( I know tech and I hate hotel TVs that make it hard to find the guide or are slow to change channels. Pet peeve.) -nice patio for rooms on second floor facing Bernard street...

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Helpful?
Thank GuinnessGuy
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Guinness Guy, Thank you for acknowledging the PROS of your stay. If I may however, I'd like to address the CONS you've pointed out. CONS: The in-room work area is bad: As you have pointed out, the brand new desk chairs we have, although stylish are somewhat shorter than they should be for the desk. Based on that finding,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located in the heart of downtown Kelowna, just steps to City Hall, commerce, the beach, City Park, Lake City Casino, the Arts & Cultural District, Prospera Place, Kelowna Memorial Arena, Kelowna Museums, boutique shopping, theatre and divine dining. All rooms include complimentary WiFi, and a well rounded continental breakfast featuring fresh Okanagan fruit. Our gorgeous guest rooms feature 1 or 2 queen sized beds and each room comes equipped with a mini fridge,coffee maker and large 42" flatscreen TV. Roomy Executive Suites are also available & come furnished with a plush king sized bed & pull out sofa bed. All our rooms have accessible balconies that offer spectacular views of Kelowna & beautiful Lake Okanagan. Our charming hotel can also accommodate & cater your meeting, banquet or intimate reception up to 120 people. Additional property features include His & Hers saunas & a fitness room with cardio equipment and free weights. Shuttle service is available to Kelowna International Airport for a nominal fee. After a long day, unwind in our very own O'Flannigan's Irish Pub with live entertainment and great pub food. Before you leave, visit O'Flannigan's Liquor Store, featuring a wide selection of the Okanagan's finest wineries. Come and experience the warm hospitality of the Royal Anne Hotel! ... more   less 

Additional Information about The Royal Anne Hotel

Address: 348 Bernard Ave, Kelowna, British Columbia V1Y 6N5, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: ₹ 6,208 - ₹ 11,082 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Royal Anne Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Royal Anne Hotel
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
Hotel Style:
#2 Family Hotel in Kelowna
#3 Best Value Hotel in Kelowna
#5 Romantic Hotel in Kelowna
#9 Business Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Anne Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like higher up rooms. Smoking on balcony allowed. Balcony very narrow”
 of 5 bubbles stutchdes52, 12 Feb 2017 | Read review
“Pick a different hotel”
 of 5 bubbles YuccaBC, 15 Dec 2016 | Read review
“Street side rooms probably have a better view of the hills and valley.”
 of 5 bubbles hell0itsme11, 2 Nov 2016 | Read review
“Street facing rooms offer great downtown vibe, and still quiet for a great sleep.”
 of 5 bubbles deboraht373, 31 Oct 2016 | Read review
“Go for a high floor to avoid a bit of noise (not bad) from the bar across the street.”
 of 5 bubbles ShaneC60, 25 Oct 2016 | Read review
5 of 5