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Kelowna Inn & Suites

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285 Reviews from our TripAdvisor Community

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There are newer reviews for Kelowna Inn & Suites
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Showing 273: English reviews
British Columbia, Canada
Reviewed 1 September 2015 via mobile

This hotel is right on the main highway going through Kelowna. Parking was a problem when it's full. Front desk staff were friendly and helpful. The price is high for what we got. A small room which we had to take as there is no elevator to go to the second floor. The pool and hot tub were closed, I...

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Helpful?
Thank skyrider705
Reviewed 26 August 2015

stayed 3 nights , room was upgraded on arrival,clean room,front office staff very helpful,was given a late checkout.continental b'fast is not too bad,very close to down town,walking distance to beach and many restaurant.fare prize,slow wifi though.

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Helpful?
Thank samudra k
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Samudra, Thank-you for your kind words. We’re glad to hear you enjoyed our convenient location close to downtown and the waterfront. Also thank-you for notifying us regarding your wifi experience. It ever popular and sees increasing usage. We are working on upgrading the data pinch-points to ensure a continued great online experience in all guest rooms and public areas....

Kelowna
Reviewed 24 August 2015

The staff were courteous and helpful. The room was basic but clean. I arrived before the stated 1500 hr checking time and was given a room. That was very helpful since I need to change for a funeral that I was attending. My room faced Harvey Street which was busy and the traffic noise was noticeable; however it decreased significantly...

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Helpful?
Thank rjdyck
Reviewed 13 August 2015 via mobile

Booked months in advance because we were traveling with friends, booked here because we've had a good experiences previously. We get there and they have us booked in 3 different ends of the hotel, my friends room is directly behind the smoking area.. my other friend has no air conditioning and the front desk doesn't believe him ..and the worst...

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Helpful?
Thank Dag O
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Dag, We’re sorry to read of your less than satisfactory experience. While we work hard a grouping guest rooms traveling together in the same area, depending on the type of room requested by each guest, this is not always possible. Our pool is being renovated. We have worked hard at getting the word out, but unfortunately we missed you,...

Calgary, Canada
Reviewed 13 August 2015 via mobile

Nicely located near anything you could want to do. The rooms were clean and the staff was friendly. The continental breakfast was fair with juice boxes and bagels. The big drawback was that Harvey Road is busy all times of the day and our room was directly across from it. We heard the traffic all night and it was not...

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Helpful?
Thank Melanie G
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Melanie, Thank-you for staying with us. The Kelowna Inn and Suites is located in the centre of Kelowna and is an easy walk to downtown and Kelowna’s waterfront. That convenience at times does bring with it the urban sounds found in a vibrant city. We’re delighted you enjoyed our rooms and our friendliness. Please call us for your next...

Edmonton, Canada
Reviewed 12 August 2015

This hotel has seen better days, but they seem to be trying hard to get back the lustre. There's a newer section and even the older rooms have been painted and spruced up with new furnishings and new air conditioners. The location is good and the continental breakfast is decent. Wifi worked reasonably well. The pool/spa was out of commission....

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Helpful?
Thank PogoJ
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Pogo, Thank-you for your review. We’re glad you enjoyed your stay with us at the Kelowna Inn & Suites. As you mention, we are continually planning and implement our upkeep program. Our pool building is slated for a significant upgrade which follows the opening of our brand new hotel wing just this past Spring. Thank-you for your comments. We...

Brooks, Canada
Reviewed 8 August 2015

I stayed in this hotel for one night with my wife and two children. The location is great, it was easy to find and had nice amenities within walking distance. The hotel is a simple motel style pretty much, with some outside access rooms and some that share a common hallway. Our room was clean and fairly quiet, with the...

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1Thank Xeetus
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Xeetus, We’re glad you enjoyed our amenities as well as our superb location. As you mentioned, our indoor pool is currently undergoing renovations. We are offering guests free passes to a local indoor aquatic and fitness centre. These are very popular with guests. Thank-you for your review and we hope to see you again soon. Kind Regards

Orlando, Florida
Reviewed 3 August 2015

Very clean and newly renovated rooms. AC works wonderfully, as this is an irregular commodity in BC. Included continental breakfast is standard- breads, muffins, juice, hardboiled eggs, yogurt. Great to eat and grab and go for the day. 5 minute drive to lakefront, but you could definitely walk if you're active. The pool was closed so we were given free...

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Helpful?
Thank Amazonian_Adventurer
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Amazonian, Thank-you for choosing the Kelowna Inn & Suites. Our new hotel rooms have been very well received by guests and we’re glad to hear the same holds true for you. We’re delighted you also enjoyed the aquatic centre passes while our indoor pool is undergoing a renovation. It is a real hit for all family members. Have a...

Bailey, Colorado
Reviewed 2 August 2015

Only planned to stay 2 nights. Decided to stay for three. The place was almost full, but they were able to give us another night and in the same room. The rooms are clean and comfy. Staff is really nice. Pool was out of order, but they gave us a pass to a local water park. It was in a...

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1Thank Jazzydog4
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Jazzy, Thank-you for your kind words. We’re happy you were able spend an extra night to explore more of Kelowna. It’s great that you were able to enjoy a stroll downtown to explore the waterfront, Hot Sands beach, and the many shops and restaurants. Kelowna’s downtown is active and thriving with a great atmosphere. Thank-you also for recognizing the...

Edmonton, Canada
Reviewed 25 July 2015

Average double queen room, a little dated, but was okay. Cleaned everyday. Had small fridge and good AC, as needed for July. Shower was a little weak. wifi was free but was very slow. This was a good location for the city, right on the main highway close to the mall and other highlights. Fairly good value for Kelowna, other...

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Thank Longhaulslog
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Longhaul, Thank- you for staying with us. We’re happy you took advantage of our location and it’s convenience to shopping, Kelowna’s downtown and surrounding areas. Thank-you for your kind review and we look forward to seeing you again soon. Sincerely,

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discovered for its unparalleled location, responsive service, and freshly renovated facilities. Perfectly placed in the heart of Kelowna. Close to beaches (15 minute walk), wineries, dining, entertainment venues, and the best experiences the Okanagan offers. - 112 guest rooms and suites - Opened 20 new (2015) premium guest rooms - New (2015) fitness centre - New (coming 2017) spacious indoor pool and spa - Organic Options continental breakfast - Individually temperature controlled guest rooms - In-room coffee/tea and refrigerator - Complimentary parking - Complimentary wifi - Self serve laundry Stay with us in downtown Kelowna and discover that the Kelowna Inn & Suites is more than average. ... more   less 

Additional Information about Kelowna Inn & Suites

Address: 1070 Harvey Ave, Kelowna, British Columbia V1Y 8S4, Canada (Formerly Alpine Lodge Motor Inn)
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: ₹ 5,155 - ₹ 9,182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kelowna Inn & Suites 3*
Number of rooms: 112
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Also Known As:
Kelowna Hotel Kelowna
Kelowna Inn And Suites
Kelowna Inn & Suites Okanagan Valley
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Questions & Answers

Here's what travellers have asked, with answers from Kelowna Inn & Suites staff and other travellers.
5 questions
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Worcester, United Kingdom

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Questions? Get answers from Kelowna Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get the suite, loved the Jacuzzi!!!”
 of 5 bubbles , 27 Jan 2017 | Read review
“This hotel is in the midst of getting upgraded. Ask front desk to be put in the already upgraded rooms.”
 of 5 bubbles carlajuliannas, 4 Dec 2016 | Read review
“Ask for the loft if you have an additional travelling companion or older children.”
 of 5 bubbles karenlW1493OA, 14 Nov 2016 | Read review
“best if you book in the back and not on the street side . lot of traffic, buses & trucks .”
 of 5 bubbles RobertW500, 26 Oct 2016 | Read review
“Ask for the new wing”
 of 5 bubbles LouiseT734, 19 Oct 2016 | Read review
5 of 5