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Kelowna Inn & Suites

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285 Reviews from our TripAdvisor Community

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Showing 273: English reviews
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Sandpoint, Idaho
Reviewed 3 weeks ago

The hotel was difficult to enter and exit on a very busy road. The room key did not work property 3 different evenings after returning from our day's activities. The breakfast was decent but the breakfast room was under construction and not available for use. Guests were very loud throughout the night making sleep difficult. The bed was comfortable but...

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Helpful?
2Thank Gnarlene
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Gnarlene, Thank-you for staying with us. It is unfortunate that you had difficulty locating our property. We are located in the heart of Kelowna with easy road access from 3 avenues. Being within walking distance to the waterfront and downtown shops is also real highlight for many of our guests. Our breakfast room is currently being renovated. During this...

Dublin, Ireland
HOTEL’S FAVOURITE REVIEW
Reviewed 23 November 2016

We stayed here for one night while on a road trip around British Columbia. The hotel has everything you'd expect and more. Comfortable clean room, laundry facilities, quick and easy breakfast, gym/ swimming pool if wanted. The staff were extremely friendly and helpful. It's great to arrive to a warm welcome. In terms of location it's only about a 10-15min...

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Helpful?
1Thank Dane_and_Jenny
About Hotel's Favourite Review
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Dane, Thank-you for staying with us and for your kind words. We’re delighted you chose to road-trip through Kelowna and trust you enjoyed the hospitality of our great city. Kind regards,

Vancouver, British Columbia, Canada
Reviewed 3 weeks ago via mobile

My husband and I stayed here for a weekend while we were in town for a wedding and we could not have been more disappointed. (1) It's not a hotel, it's a motel. A cheap motel. (2) They advertise a shuttle from the airport, but there isn't one. (3) They refused a federal government discount. (4) They refused to book...

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Helpful?
Thank Jennifer N
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Jennifer, We’re sorry to hear of your review however we feel compelled to provide context and clarity to your comments. The Kelowna Inn and Suites has a wide variety of guest room choices. Either internal or external corridor access is indicated for each room type on our web page. A 3rd party shuttle service is available for a fee...

Winnipeg
Reviewed 4 weeks ago via mobile

We stayed overnight on a ski trip to Big White - no rooms were available on the hill for that day. Everything was as expected - clean, friendly and efficient. The only downside was street noise (these windows and doors aren't soundproof), but it died down after 10pm.

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Helpful?
Thank Andre-RT715
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Andre, Thank-you for your comments and for staying with us. We are located right in the heart of the Kelowna, where the conveniences of many restaurants, entertainment venues and services are close at hand. We hope you enjoyed the fantastic snow this year and we look forward to seeing you again. Kind regards,

Ottawa, Canada
Reviewed 27 January 2017

Things were excellent right from the beginning! Check in was great, the staff was friendly and helpful. Our suite was fantastic, bright, clean. The hotel was completely full, but it was still quiet and peaceful in the rooms. Housekeeping was great. The front desk manager was excellent, provided us with easy to follow directions and pool passes for the local...

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Helpful?
Thank Krystal D
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Krystal, Thank-you for taking a moment to share your comments. We are so glad that you had a wonderful stay and our entire team was so helpful. Thank-you for your recommendation and we look forward to seeing you again soon. Kind regards,

Abbotsford, Canada
Reviewed 24 January 2017

Spent Saturday night at Kelowna Inn & Suites this past weekend. Looks like the section we were in is either brand new construction or redone from top to bottom. The rooms we had were side by side and spotless. All new furniture, drapes floors and electronics, TV microwave, coffee pot, fridge. Clerk at the desk gave us a great rate...

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Helpful?
1Thank Russ B
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Russ, Thank-you for your kind comments. Our premium selection of rooms are entirely new (2015), which includes our fitness facility as well. These new rooms have been quite popular and we’re glad you were delighted with your room. Thank-you also for your recommendation, which means a great deal to us. Kind regards,

Williams Lake
Reviewed 10 December 2016 via mobile

Stayed here for a couple night to visit family at the hospital. Pretty decent room, nice to have the fridge. Continental breakfast is ok, included in rate. Liked the fitness room, got a few good cardio options and some weights.

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Helpful?
3Thank WLTrailrider
British Columbia, Canada
Reviewed 4 December 2016

Upgraded, beautiful spacious rooms with hardwood floors, and excellent staff! If you're looking for a lengthy stay or a one night stay in Kelowna, this is a great hotel to do it at. Awesome location! Great restaurants within walking distance. Short drive to Prospera Place.

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Helpful?
1Thank Carla Julianna S
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Carla, We’re glad you enjoyed your stay in Kelowna. Kelowna is such an excellent city to explore and discover, and the Kelowna Inn & Suites is an excellent home base close to downtown. Thank-you for your review and we look forward to welcoming you again soon. Kind regards,

Kootenays
Reviewed 15 November 2016

We stayed in the older section of the hotel on the second floor. The rooms have been recently renovated (even in the older section) which is nice. The bathroom was outdated, but clean and everything was in good working order. The pool was closed when we were here. The breakfast room is TINY and choices were a bit limited. Everything...

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Helpful?
Thank TravelsavyKootenays
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Karen, Thank-you for your recent visit. We are glad you enjoyed your stay with us. Our entire team works hard to ensure every guest has a great experience at the Kelowna Inn & Suites. We hope you’ll visit us again soon. Kind regards,

Nanaimo, Canada
Reviewed 15 November 2016

This hotel offers unique loft suites that make it very comfortable when travelling with an adult child. The loft offered a somewhat private spot for your travel companion to sleep with his own tv. Also offered a very unique organic breakfast with real hard boiled eggs, fresh fruit, healthy yogurt and whole grain breads. A short drive to the waterfront...

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Helpful?
1Thank Karen L
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Karen, We’re happy to hear you had a great stay at the Kelowna Inn & Suites. Our loft suites are unique and highly sought after, as is our unparalleled location near the downtown Kelowna waterfront. Thank-you for your comments and we look forward to welcoming you again to Kelowna in the near future. Kind regards,

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discovered for its unparalleled location, responsive service, and freshly renovated facilities. Perfectly placed in the heart of Kelowna. Close to beaches (15 minute walk), wineries, dining, entertainment venues, and the best experiences the Okanagan offers. - 112 guest rooms and suites - Opened 20 new (2015) premium guest rooms - New (2015) fitness centre - New (coming 2017) spacious indoor pool and spa - Organic Options continental breakfast - Individually temperature controlled guest rooms - In-room coffee/tea and refrigerator - Complimentary parking - Complimentary wifi - Self serve laundry Stay with us in downtown Kelowna and discover that the Kelowna Inn & Suites is more than average. ... more   less 

Additional Information about Kelowna Inn & Suites

Address: 1070 Harvey Ave, Kelowna, British Columbia V1Y 8S4, Canada (Formerly Alpine Lodge Motor Inn)
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: ₹ 5,194 - ₹ 9,212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kelowna Inn & Suites 3*
Number of rooms: 112
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Also Known As:
Kelowna Hotel Kelowna
Kelowna Inn And Suites
Kelowna Inn & Suites Okanagan Valley
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Questions & Answers

Here's what travellers have asked, with answers from Kelowna Inn & Suites staff and other travellers.
5 questions
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Worcester, United Kingdom

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Questions? Get answers from Kelowna Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get the suite, loved the Jacuzzi!!!”
 of 5 bubbles , 27 Jan 2017 | Read review
“This hotel is in the midst of getting upgraded. Ask front desk to be put in the already upgraded rooms.”
 of 5 bubbles carlajuliannas, 4 Dec 2016 | Read review
“Ask for the loft if you have an additional travelling companion or older children.”
 of 5 bubbles karenlW1493OA, 14 Nov 2016 | Read review
“best if you book in the back and not on the street side . lot of traffic, buses & trucks .”
 of 5 bubbles RobertW500, 26 Oct 2016 | Read review
“Ask for the new wing”
 of 5 bubbles LouiseT734, 19 Oct 2016 | Read review
5 of 5