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Best Western Plus Kelowna Hotel & Suites

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884 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Kelowna Hotel & Suites
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Showing 868: English reviews
Vancouver, Canada
Reviewed 2 November 2015

We enjoyed our one-night stay at Best Western Plus in Kelowna. We called in advance and asked for a quite room and we received as we expected. The breakfast however, was just okay. The hot water for tea was cold and I didn't see good veggie options.

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Helpful?
Thank Sarah-262015
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your kind review and please accept my apologies for my delay in responding. I am pleased to know that you enjoyed your stay with us however, I do regret that the breakfast was a little disappointing. Thanks again for sharing your comments and we'll hope to welcome you back again on a future stay when next in...

Reviewed 1 November 2015 via mobile

We stayed here for four nights while attending a family function. We had a family suite and an executive room. The family suite was well set up with 2 queen beds in the bedroom that had an additional vanity that comes in very handy when travelling with a large family. The main living area has a hida bed, table and...

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1Thank Sally N
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review and please accept my apologies for my delay in responding. I am so glad to know that you and your family enjoyed your stay with us and found our services, amenities and staff to be excellent. Thanks again for sharing your comments and we'll hope to welcome you back again on a future stay...

Washington
Reviewed 1 November 2015

Location is very convenient, close to shopping and restaurants. The staff very professional. Overall the hotel is immaculate. Our Executive Room was just great with it's attention to detail and view balcony. The breakfast has everything covered including mini omelets, bacon and scrambled eggs . Breakfast staff friendly and taking care of everyone. The attached pub is a bonus.

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Helpful?
Thank 2olddogs
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your wonderful review and please accept my apologies for my delay in responding. I am pleased to know that you enjoyed your stay with us and found your room and amenities to be excellent. I appreciate the compliments of my team members and all their efforts. Thanks again for sharing your comments and we'll hope to welcome...

Portishead, United Kingdom
Reviewed 29 October 2015

Spent 2 nights here on the way from Vancouver to Jasper. The hotel was very nicely laid out and very clean. We were located on the ground floor in a courtyard room which was very pleasant. The on-site pub was a good location for a casual dinner. The included breakfast was fine if you kept to a continental one as...

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Thank elland1
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your lovely review and please accept my apologies for my delay in responding. I am so glad to know that you enjoyed your stay with us and found the hotel, amenities, courtyard grounds and pub to be excellent. Thanks again and we'll hope to welcome you back again on a future stay when next in Canada. Best...

Kaslo, British Columbia, Canada
Reviewed 28 October 2015

Enjoyed our stay at the Best Western Kelowna as a celebration trip for our anniversary, a bit of business, and a meeting of family and friends. The beds are very comfortable and our upgraded room with the fireplace and double Jacuzzi bathtub added a special touch. The staff was welcoming and the breakfast was great. We always enjoy our stays...

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Thank Betty S
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review and please accept my apologies for my delay in responding. I am so glad to know that you enjoyed your stay with us and I appreciate your loyalty in choosing to stay at our Hotel when visiting Kelowna...thank you! And yes, the king spa suites are lovely! :) Thanks again for sharing your comments...

Trail, Canada
Reviewed 28 October 2015 via mobile

I stay at the Best Western usually a couple times a week. The staff at check in are professional and courteous. They go above and beyond to make the stay great. The amenities of this property are more than worth the cost

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Thank Lorne P
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review and for making us your hotel of choice when visiting Kelowna. My team and I take great pride in ensuring that we provide exceptional service and upscale amenities...thanks for recognizing this! Thanks again for your great comments and for your loyalty! We'll look forward to welcoming you back again. Best regards, Rosemary...

Campbell River, Canada
Reviewed 27 October 2015

The Best Western PLUS in Kelowna was a very pleasant surprise. The staff was friendly and very helpful. The room was up to date and very tidy and clean and quiet. The breakfasts were the best we have had in a hotel. Congratulations to you on a pleasant stay.

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Helpful?
Thank Donna M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am really pleased that you enjoyed your stay with us. We strive hard to ensure guest satisfaction and I'm happy to know we succeeded! Thanks again for sharing your comments. We'll hope to welcome you back soon! Best regards, Rosemary Paterson

Calgary, Ab
Reviewed 25 October 2015

Very well managed hotel. We found the staff to be very efficiant and would stay again anytime. Rooms were excellent with a very very good breakfast bar. We would recommend this establishment to anyone.

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Thank Howard P
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your fabulous review. I'm so pleased that you enjoyed your stay with us and found all aspects to your liking. We take great pride in making sure we're providing the best service and amenities to our guests. Thanks again for sharing your comments. We'll hope to welcome you back on your next visit to Kelowna. Warm regards,...

Langley, Canada
Reviewed 24 October 2015

I always find that my experiance with this location has always been the best service and you are always treated like your a VIP. Always a nice clean room and very comfortable bed, always nice fresh fluffy towles.

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Helpful?
Thank Dennis M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review. So glad that we're your hotel of choice when coming to Kelowna and we'll promise to continue delivering the exceptional service and fluffy towels!! :) Thanks again and we'll look forward to welcoming you on your next visit! Kind regards, Rosemary Paterson

BC, Canada
Reviewed 24 October 2015

We stayed in the tower with an amazing view that overlooked the beautiful courtyard, the city and it even had a view of the lake! All the staff were friendly, from reception at check-in, to the housekeeping and breakfast staff... we were always greeted with friendly smiles and hellos. The breakfast... I thought we could expect a continental, but we...

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2Thank Tammy M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your amazing and thoughtful review! I am so pleased that you enjoyed your stay with us and noticed the special and extra touches that we provide to ensure your visit feels like your "home away from home"...the patio chairs, the china mugs and glasses, bathrobes and slippers. And thanks for noticing the amazing murals on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: ₹ 6,679 - ₹ 10,299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel And Suites
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Business Hotel in Kelowna
#2 Best Value Hotel in Kelowna
#2 Spa Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
7 questions
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Chichester, United Kingdom
Glacier National Park, Montana
Castlegar, Canada
7 months ago

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back facing and above the first few floors. It's quieter this way.”
 of 5 bubbles Regall66, 17 Oct 2016 | Read review
“a room backing on to the grass courtyard is nice and quiet”
 of 5 bubbles sussex56, 11 Oct 2016 | Read review
“Ensure you get a renovated room.”
 of 5 bubbles PeterJ234, 6 Oct 2016 | Read review
“Best floors are on floors 3 and up”
 of 5 bubbles 640ravg, 24 Sep 2016 | Read review
“Smoking is allowed on the balcony of the tower rooms with door closed.”
 of 5 bubbles scottbY9213JV, 20 Sep 2016 | Read review
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